Unbind Knowledge Base from Menu landing.site.unbindingFromMenu

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: landing

Who can execute the method: a user with View permission in the Sites section and Placement permission in the Extensions section of the Knowledge Base

The method landing.site.unbindingFromMenu removes the binding of the Knowledge Base from the specified menu.

Method Parameters

Required parameters are marked with *

Name
type

Description

id*
integer

Identifier of the Knowledge Base site.

id can be obtained, for example, from the method landing.site.getList in the ID field

menuCode*
string

Menu code.

menuCode can be obtained:

  • in the interface through the "Select Knowledge Base" option: in the URL of the opened frame, the menuId parameter contains the menu code (for example, menuId=crm_switcher:deal)
  • from the result of the method landing.site.getMenuBindings in the BINDING_ID field

Code Examples

How to Use Examples in Documentation

Example of unbinding the Knowledge Base from the menu, where:

  • id — identifier of the Knowledge Base site
  • menuCode — menu code
curl -X POST \
          -H "Content-Type: application/json" \
          -d '{
            "id": 31,
            "menuCode": "crm_switcher:deal"
          }' \
          "https://**put.your-domain-here**/rest/**user_id**/**webhook_code**/landing.site.unbindingFromMenu.json"
        
curl -X POST \
          -H "Content-Type: application/json" \
          -d '{
            "id": 31,
            "menuCode": "crm_switcher:deal",
            "auth": "**put_access_token_here**"
          }' \
          "https://**put.your-domain-here**/rest/landing.site.unbindingFromMenu.json"
        
try
        {
        	const response = await $b24.callMethod(
        		'landing.site.unbindingFromMenu',
        		{
        			id: 31,
        			menuCode: 'crm_switcher:deal'
        		}
        	);
        
        	const result = response.getData().result;
        	console.info(result);
        }
        catch (error)
        {
        	console.error(error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'landing.site.unbindingFromMenu',
                    [
                        'id' => 31,
                        'menuCode' => 'crm_switcher:deal',
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . var_export($result, true);
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error unbinding site from menu: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'landing.site.unbindingFromMenu',
            {
                id: 31,
                menuCode: 'crm_switcher:deal'
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error());
                }
                else
                {
                    console.info(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'landing.site.unbindingFromMenu',
            [
                'id' => 31,
                'menuCode' => 'crm_switcher:deal',
            ]
        );
        
        if (isset($result['error']))
        {
            echo 'Error: ' . $result['error_description'];
        }
        else
        {
            echo '<pre>';
            print_r($result['result']);
            echo '</pre>';
        }
        

Response Handling

HTTP Status: 200

{
            "result": true,
            "time": {
                "start": 1774959544,
                "finish": 1774959544.732957,
                "duration": 0.7329568862915039,
                "processing": 0,
                "date_start": "2026-03-31T15:19:04+02:00",
                "date_finish": "2026-03-31T15:19:04+02:00",
                "operating_reset_at": 1774960144,
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
boolean

Result of the unbinding:

  • true — binding removed
  • false — binding not removed

time
time

Information about the execution time of the request

Error Handling

HTTP Status: 400

{
            "error": "MISSING_PARAMS",
            "error_description": "Not enough parameters for the call, missing: menuCode"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

MISSING_PARAMS

Not enough parameters for the call, missing: menuCode

Method call without menuCode

MISSING_PARAMS

Not enough parameters for the call, missing: id

Method call without id

TYPE_ERROR

Bitrix\Landing\PublicAction\Site::unbindingFromMenu(): Argument #1 ($id) must be of type int, string given

Values provided are incompatible with the method signature

ACCESS_DENIED

Insufficient permissions

User did not pass general access checks

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

Continue Learning