Get Delivery Information by ID crm.item.delivery.get

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Scope: crm

Who can execute the method: a user with read access to the order the delivery belongs to

The method crm.item.delivery.get returns brief information about a delivery.

A delivery is a shipment of an order linked to a CRM object. The method returns a fixed set of fields — you cannot select other shipment fields. The full set is returned by the sale.shipment.get method, but it is available to administrators only.

How deliveries are linked to CRM objects is described in the overview of the section methods.

The method does not check which CRM object the delivery belongs to and returns any delivery the user has access to. The crm.item.delivery.list method excludes system shipments and shipments without a delivery service from the list, while crm.item.delivery.get returns them.

Method Parameters

Required parameters are marked with *

Name
type

Description

id*
sale_order_shipment.id

Delivery identifier.

You can retrieve the delivery identifiers of a CRM object using the crm.item.delivery.list method

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":4077}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.delivery.get
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":4077,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.delivery.get
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type DeliveryGetResult = {
          id: number
          accountNumber: string
          deducted: string
          dateDeducted: ISODate | null
          deliveryId: number
          priceDelivery: number
          currency: string
          deliveryName: string
        }
        
        try {
          const response = await $b24.actions.v2.call.make<DeliveryGetResult>({
            method: 'crm.item.delivery.get',
            params: {
              id: 4077,
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(result.id, result.deliveryName, result.priceDelivery, result.currency)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function getDelivery() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.item.delivery.get',
                params: {
                  id: 4077,
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(result.id, result.deliveryName, result.priceDelivery, result.currency)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', getDelivery)
        </script>
        

        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        try:
            bitrix_response = client.crm.item.delivery.get(
                bitrix_id=4077,
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.item.delivery.get',
                    [
                        'id' => 4077,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting delivery item: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'crm.item.delivery.get', {
                id: 4077,
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.log(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.delivery.get',
            [
                'id' => 4077
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        
// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.item.delivery.get", b24.Params{
        	"id": 4077,
        }, b24.WithIdempotent())
        if err != nil {
        	return fmt.Errorf("crm.item.delivery.get: %w", err)
        }
        
        var item struct {
        	ID            b24.ID  `json:"id"`
        	AccountNumber string  `json:"accountNumber"`
        	Deducted      string  `json:"deducted"`
        	DateDeducted  *string `json:"dateDeducted"`
        	DeliveryID    b24.ID  `json:"deliveryId"`
        	PriceDelivery float64 `json:"priceDelivery"`
        	Currency      string  `json:"currency"`
        	DeliveryName  string  `json:"deliveryName"`
        }
        if err := json.Unmarshal(res.Result, &item); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println(item.ID, item.AccountNumber, item.DeliveryName)
        

Response Handling

HTTP status: 200

{
           "result":{
              "id":4077,
              "accountNumber":"3657\/2",
              "deducted":"N",
              "dateDeducted":null,
              "deliveryId":228,
              "priceDelivery":79.99,
              "currency":"USD",
              "deliveryName":"Uber Taxi (Cargo)"
           },
           "time":{
              "start":1716369295.614557,
              "finish":1716369296.143089,
              "duration":0.5285320281982422,
              "processing":0.2371680736541748,
              "date_start":"2024-05-22T12:14:55+03:00",
              "date_finish":"2024-05-22T12:14:56+03:00"
           }
        }
        

Returned Data

Name
type

Description

result
object

Object with brief information about the delivery (detailed description)

time
time

Information about the request execution time

Object result

Name
type

Description

id
sale_order_shipment.id

Delivery identifier

accountNumber
string

System delivery number. For example, 3657/2

deducted
string

Indicates whether the delivery has been shipped.

Possible values:

  • Y — shipped
  • N — not shipped

dateDeducted
datetime

Date and time when the deducted flag was last changed. The field returns null if the flag has never been changed

deliveryId
sale_delivery_service.id

Delivery service identifier. You can retrieve the list of delivery services using the sale.delivery.getlist method

priceDelivery
double

Delivery cost

currency
string

Character code of the delivery currency. For example, USD

deliveryName
string

Delivery service name. For example, Uber Taxi (Cargo)

Error Handling

HTTP status: 400

{
           "error":"0",
           "error_description":"Delivery has not been found"
        }
        

Name
type

Description

error
string

String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only error_description shows the reason

error_description
string

Error message for the developer. Do not show it to the end user without processing

Possible Error Codes

Status

Code

Description

Value

400

0

Delivery has not been found

There is no delivery with such id in Bitrix24

400

100

Could not find value for parameter

The required parameter id is not provided

400

100

Invalid value {value} to match with parameter {id}. Should be value of type int

The value of id cannot be cast to an integer

400

ACCESS_DENIED

Access denied

The user has no read access to the order the delivery belongs to. Read access to the CRM object where this delivery is visible does not clear the error

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

429

OPERATION_TIME_LIMIT
Method is blocked due to operation time limit

The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit

401

NO_AUTH_FOUND
Wrong authorization data

The request contains no authorization data: neither an access token nor a webhook code was passed

401

INVALID_REQUEST
Https required

Methods are called over the HTTPS protocol only

401

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support

401

ACCESS_DENIED
REST is available only on commercial plans

REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — REST is available only by subscription

401

INVALID_CREDENTIALS
Invalid request credentials

No active webhook with the specified user identifier and secret code was found

404

ERROR_METHOD_NOT_FOUND
Method not found!

No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope

401

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with provided by the access token

401

expired_token
The access token provided has expired

The access token has expired

401

user_access_error
The user does not have access to the application

The application is installed, but the Bitrix24 administrator has granted access to it only to specific users

403

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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