Create a New CRM Item crm.item.add

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Scope: crm

Who can execute the method: any user with "add" permissions for the CRM object item

This is a universal method for creating objects in the CRM. It allows you to create various types of objects, such as deals, contacts, companies, and others.

To create an object, you must pass the relevant parameters, including the object type and its information: name, description, contact details, and other specifics.

A new object is created after the request is successfully executed.

This method provides a flexible way to automate the object creation process and integrate the CRM with other systems.

When an item is created, a standard series of checks, modifications, and automatic actions are performed:

access permissions are checked
mandatory fields are checked for completion
stage-dependent mandatory fields are checked for completion
field data validity is checked
default values are assigned to fields
automation rules are triggered after saving

Below, we will look in more detail at how to use this method and which parameters need to be passed.

Method Parameters

Required parameters are marked with *

Name `type`	Description
entityTypeId* `integer`	System or custom type identifier of the item we want to create. Numerical values for system types (Lead — 1, Deal — 2, Contact — 3, Company — 4, Invoice — 31, etc.) are provided in the CRM object type directory. The SPA identifier can be found using the crm.type.list method
fields* `object`	Format object. `{ field_1: value_1, field_2: value_2, ..., field_n: value_n, }` where `field_n` — field name `value_n` — field value Each CRM entity type has its own set of fields. This means that the set of fields for creating a Lead does not necessarily match the set of fields for creating a Contact or SPA. The list of available fields for each entity type is described below. An incorrect field in `fields` will be ignored
useOriginalUfNames `boolean`	Parameter to control the format of custom field names in the request and response. Possible values: `Y` — original names of custom fields, e.g., `UF_CRM_2_1639669411830` `N` — custom field names in camelCase, e.g., `ufCrm2_1639669411830` Default is `N`

Parameter fields

Required parameters are marked with *

Lead

Deal

Contact

Company

Estimate

Invoice

SPA

CRM object identifier entityTypeId: 1

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where `entityTypeName` — entity name `id` — item identifier For example, for a lead with `id = 13` — 'Lead #13'
honorific `crm_status`	String identifier of the lead inquiry (for example `'HNR_DE_1' = 'Mr.'`). The list of available inquiries can be found using `crm.status.list` by applying the `{ ENTITY_ID: "HONOFIRIC" }` filter. Default — `null`
name `string`	First Name. Default — `null`
secondName `string`	Middle Name. Default — `null`
lastName `string`	Last Name. Default — `null`
birthdate `date`	Date of birth. Default — `null`
companyTitle `string`	Company name. Default — `null`
sourceId `crm_status`	String identifier of the source. For example `'CALL' = 'Call'`. The list of available sources can be found using `crm.status.list` by applying the `{ ENTITY_ID: "SOURCE" }` filter. Defaults to the value of the first available source
sourceDescription `text`	Additional information about the source. Default — `null`
stageId `crm_status`	String identifier of the item stage. For example `'NEW' = 'Unprocessed'`. The list of available stages can be found using `crm.status.list` by applying the `{ ENTITY_ID: "STATUS" }` filter. Defaults to the value of the first available stage
statusDescription `text`	Additional information about the stage. Default — `null`
post `string`	Job title. Default — `null`
currencyId `crm_currency`	Item currency identifier. Defaults to the default currency value
isManualOpportunity `boolean`	Amount calculation mode. Possible values: `Y` — manual `N` — automatic Default — `N`
opportunity `double`	Amount. Default — `null`
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
comments `text`	Comment. Default — `null`
assignedById `user`	Identifier of the person responsible for the item. By default, this is the identifier of the user calling the method
companyId `crm_company`	Company identifier linked to the item. The list of companies can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Default — `null`
contactId `crm_contact`	Contact identifier linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
contactIds `crm_contact[]`	List of contact identifiers linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
originatorId `string`	External source. Default — `null`
originId `string`	Item identifier in the external source. Default — `null`
webformId `integer`	CRM Form identifier. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Default — `null`
utmSource `string`	Ad system. For example: Search Ads, Display Ads, etc. Default — `null`
utmMedium `string`	Traffic type. Possible values: CPC — ads CPM — banners Default — `null`
utmCampaign `string`	Advertising campaign designation. Default — `null`
utmContent `string`	Campaign contents. For example, for contextual ads. Default — `null`
utmTerm `string`	Campaign search condition. For example, contextual advertising keywords. Default is `null`
ufCrm... `crm_userfield`	Custom field. Read the Custom Fields in CRM: Overview of Methods section for information about custom fields. Values for multiple fields are passed as an array. To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`
fm `multifield[]`	Multi-field array. You can read more about multi-fields in the crm_multifield section. Multi-field structure: `typeId` — Multi-field type `valueType` — Value type `value` — Value Example: `fm: [ { "valueType": "WORK", "value": "+79999999", "typeId": "PHONE" }, { "valueType": "WORK", "value": "bitrix@bitrix.com", "typeId": "EMAIL" } ]` Default — `null`

CRM object identifier entityTypeId: 2

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where: `entityTypeName` — entity name `id` — item identifier For example, for a deal with `id = 13` => 'Deal #13'
typeId `crm_status`	String identifier of the entity type. For example, for a deal: `'SALE' = 'Sale'` You can find the list of available entity types using `crm.status.list` by applying the `{ ENTITY_ID: "DEAL_TYPE" }` filter. Default — the first available entity type
categoryId `integer`	Identifier of the deal direction (pipeline). Default — `0` (general)
stageId `crm_status`	String identifier of the item stage. For example, `'NEW' = 'Unprocessed'`. You can find the list of available stages using `crm.status.list` by applying the following filter: If the deal is in the general pipeline (direction) — `{ ENTITY_ID: "DEAL_STAGE" }` If the deal is not in the general pipeline (direction) — `{ ENTITY_ID: "DEAL_STAGE_{categoryId}" }`, where `categoryId` is the identifier of the deal pipeline (direction) Default — the first available stage relative to the pipeline
isRecurring `boolean`	Whether the deal is recurring. Possible values: `Y` — yes `N` — no Default — `N`
probability `integer`	Probability %. Default — `null`
currencyId `crm_currency`	Item currency identifier. Default — default currency
isManualOpportunity `boolean`	Amount calculation mode. Possible values: `Y` — manual `N` — automatic Default — `N`
opportunity `double`	Amount. Default — `null`
taxValue `double`	Tax amount. Default — `null`
companyId `crm_company`	Company identifier linked to the item. The list of companies can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Default — `null`
contactId `crm_contact`	Contact identifier linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
contactIds `crm_contact[]`	List of contact identifiers linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
quoteId `crm_quote`	Estimate identifier that will be linked to the deal
begindate `date`	Item start date. Default — Create date
closedate `date`	Item end date. Default — Create date item + 7 days
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in CRM settings
comments `text`	Comment. Default — `null`
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
sourceId `crm_status`	String identifier of the source. For example `'CALL' = 'Call'`. A list of available sources can be obtained using `crm.status.list` by applying the `{ ENTITY_ID: "SOURCE" }` filter. Default — First available source
sourceDescription `text`	Additional information about the source. Default — `null`
leadId `crm_lead`	Lead identifier, based on which the item is created. Default — `null`
additionalInfo `string`	Additional information. Default — `null`
originatorId `string`	External source. Default — `null`
originId `string`	Item identifier in the external source. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Default — `null`
locationId `location`	Location identifier. Service field. Default — `null`
utmSource `string`	Ad system. Search Ads, Display Ads, and others. Default — `null`
utmMedium `string`	Traffic type. Possible values: CPC — ads CPM — banners Default — `null`
utmCampaign `string`	Advertising campaign designation. Default — `null`
utmContent `string`	Campaign contents. For example, for contextual ads. Default — `null`
utmTerm `string`	Campaign search condition. For example, contextual advertising keywords. Default — `null`
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods Values for multiple fields are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`

CRM object identifier entityTypeId: 3

Name `type`	Description
honorific `crm_status`	String identifier of the contact inquiry. For example `'HNR_DE_1' = 'Mr.'`. A list of available inquiries can be obtained using `crm.status.list` by applying the `{ ENTITY_ID: "HONOFIRIC" }` filter. Default — `null`
name `string`	First Name. Default — `null`
secondName `string`	Middle Name. Default — `null`
lastName `string`	Last Name. Default — `null`
photo `file`	Photograph. Default — `null`
birthdate `date`	Date of birth. Default — `null`
typeId `crm_status`	String identifier of the entity type. For example, for a deal: `'SALE' = 'Sale'`. A list of available entity types can be obtained using `crm.status.list` by applying the `{ ENTITY_ID: "CONTACT_TYPE" }` filter. Default — first available entity type
sourceId `crm_status`	String identifier of the source. For example `'CALL' = 'Call'`. A list of available sources can be obtained using `crm.status.list` by applying the `{ ENTITY_ID: "SOURCE" }` filter. Default — first available source
sourceDescription `text`	Additional information about the source. Default — `null`
post `string`	Job title. Default — `null`
comments `text`	Comment. Default — `null`
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
export `boolean`	Whether the contact is included in the export. Default — `Y`
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
companyId `crm_company`	Company identifier linked to the item. A list of companies can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Default — `null`
companyIds `crm_company`	An array of company identifiers that will be linked to the item
leadId `crm_lead`	Lead identifier on the basis of which the item is created. Default — `null`
originatorId `string`	External source. Default — `null`
originId `string`	Item identifier in the external source. Default — `null`
originVersion `string`	Original version. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Default — `null`
utmSource `string`	Ad system. Search Ads, Display Ads, and others. Default — `null`
utmMedium `string`	Traffic type. Possible values: CPC — ads CPM — banners Default — `null`
utmCampaign `string`	Advertising campaign designation. Default — `null`
utmContent `string`	Campaign contents. For example, for contextual ads. Default — `null`
utmTerm `string`	Campaign search condition. For example, contextual advertising keywords. Default — `null`
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods Values for multiple fields are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`
fm `multifield[]`	Multi-field array. You can read more about multi-fields in the crm_multifield section. Multi-field structure: `typeId` — Multi-field type `valueType` — Value type `value` — Value Example: `fm: [ { "valueType": "WORK", "value": "+79999999", "typeId": "PHONE" }, { "valueType": "WORK", "value": "bitrix@bitrix.com", "typeId": "EMAIL" } ]` Default — `null`

CRM object identifier entityTypeId: 4

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where: `entityTypeName` — entity name `id` — item identifier For example, for a company with `id = 13` => 'Company #13'
typeId `crm_status`	String identifier of the entity type. For example, for a deal: `'SALE' = 'Sale'`. A list of available entity types can be found using `crm.status.list` by applying the `{ ENTITY_ID: "COMPANY_TYPE" }` filter. Default — the first available entity type
logo `file`	Logo. Default — `null`
bankingDetails `string`	Bank Company details. Default — `null`
industry `crm_status`	String identifier of the industry type. For example, `'IT' = 'Information Technology'`. A list of available industry types can be found using the `crm.status.list` method by applying the `{ ENTITY_ID: "INDUSTRY"}` filter. Default — the first available industry type
employees `crm_status`	String identifier of the employee count type. The value is taken from the list of available ones, for example `'EMPLOYEES_1' = 'less than 50'`. A list of available employee count types can be found using the `crm.status.list` method by applying the `{ ENTITY_ID: "EMPLOYEES" }` filter. Default — the first available employee count type
currencyId `crm_currency`	Item currency identifier. Default — default currency
revenue `double`	Annual turnover. Default — `0`
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
comments `text`	Comment. Default — `null`
isMyCompany `boolean`	Whether the company is my company. Default — `N`
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
contactIds `crm_contact[]`	List of contact identifiers linked to the item. A list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
leadId `crm_lead`	Lead identifier, based on which the item is created. Default — `null`
originatorId `string`	External source. Default — `null`
originId `string`	Item identifier in the external source. Default — `null`
originVersion `string`	Original version. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Default — `null`
utmSource `string`	Ad system. Search Ads, Display Ads, and others. Default — `null`
utmMedium `string`	Traffic type. Possible values: CPC — ads CPM — banners Default — `null`
utmCampaign `string`	Advertising campaign designation. Default — `null`
utmContent `string`	Campaign contents. For example, for contextual ads. Default — `null`
utmTerm `string`	Campaign search condition. For example, contextual advertising keywords. Default — `null`
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods Values for multiple fields are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`
fm `multifield[]`	Multi-field array. For more details on multi-fields, see section crm_multifield Multi-field structure: `typeId` — Multi-field type `valueType` — Value type `value` — Value Example: `fm: [ { "valueType": "WORK", "value": "+79999999", "typeId": "PHONE" }, { "valueType": "WORK", "value": "bitrix@bitrix.com", "typeId": "EMAIL" } ]` Default — `null`

CRM object identifier entityTypeId: 7

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where: `entityTypeName` — entity name `id` — item identifier For example, for an estimate with `id = 13` => 'Estimate #13'
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
content `text`	Content. Default — `null`
terms `text`	Terms. Default — `null`
comments `text`	Comment. Default — `null`
dealId `crm_deal`	Identifier of the linked deal. Default — `null`
leadId `crm_lead`	Lead identifier on the basis of which the item is created. Default — `null`
storageTypeId `integer`	Storage type identifier. Possible values: `1` — file `2` — WebDAV `3` — Drive Default: If the `disk` module is installed -> Drive If the `webdav` module is installed -> WebDAV File
storageElementIds `integer`	File array. Default — `null`
webformId `integer`	CRM Form identifier. Default — `null`
companyId `crm_company`	Company identifier linked to the item. The list of companies can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Default — `null`
contactId `crm_contact`	Contact identifier linked to the item. The list of contacts can be obtained using the `crm.item.list` method via `entityTypeId = 3` Default — `null`
contactIds `crm_contact[]`	List of contact identifiers linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
locationId `location`	Location identifier. Service field. Default — `null`
currencyId `crm_currency`	Item currency identifier. Default — default currency
isManualOpportunity `boolean`	Amount calculation mode. `Y` — manual `N` — automatic Default — `N`
opportunity `double`	Amount. Default — `null`
taxValue `double`	Tax amount. Default — `null`
stageId `crm_status`	String identifier of the item stage. For example, `'DRAFT' = 'New'`. The list of available stages can be found using `crm.status.list` by applying the `{ ENTITY_ID: "QUOTE_STATUS" }` filter. Default — the first available stage
begindate `date`	Item start date. Default — Item Create date
closedate `date`	Item end date. Default — Create date item + 7 days
actualDate `date`	Valid until. Default — Item Create date + 7 days
mycompanyId `crm_company`	My company identifier. Default — identifier of the first available "my" company
utmSource `string`	Ad system. Search Ads, Display Ads, and others. Default — `null`
utmMedium `string`	Traffic type. CPC — ads CPM — banners Default — `null`
utmCampaign `string`	Advertising campaign designation. Default — `null`
utmContent `string`	Campaign contents. For example, for contextual ads. Default — `null`
utmTerm `string`	Campaign search condition. For example, contextual advertising keywords. Default — `null`
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods. Multiple field values are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`

CRM object identifier entityTypeId: 31

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where `entityTypeName` — entity name `id` — item identifier For example, for an invoice with `id = 13` => 'Invoice #13'
xmlId `string`	External code. Default — `null`
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
opened `boolean`	Whether the item is available to everyone. Possible values: `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
webformId `integer`	CRM Form identifier. Default — `null`
begindate `date`	Item start date. Default — Item Create date
closedate `date`	Item end date. Default — Create date item + 7 days
companyId `crm_company`	Company identifier linked to the item. The list of companies can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Default — `null`
contactId `crm_contact`	Contact identifier linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
contactIds `crm_contact[]`	List of contact identifiers linked to the item. The list of contacts can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Default — `null`
stageId `crm_status`	String identifier of the item stage. For example, `'DT31_13:N' = 'New'`. You can find the list of available stages using `crm.status.list` by applying the filter: `{ ENTITY_ID: "SMART_INVOICE_STAGE_{categoryId}" }`, where `categoryId` — the identifier of the default invoice pipeline. It can be found using `crm.category.list` by `entityTypeId = 31`. Default — the first available stage
sourceId `crm_status`	String identifier of the source. For example, `'CALL' = 'Call'`. You can find the list of available sources using `crm.status.list` by applying the filter `{ ENTITY_ID: "SOURCE" }`. Default — the first available source
sourceDescription `text`	Additional information about the source. Default — `null`
currencyId `crm_currency`	Item currency identifier. Default — default currency
isManualOpportunity `boolean`	Amount calculation mode. Possible values: `Y` — manual `N` — automatic Default — `N`
opportunity `double`	Amount. Default — `null`
taxValue `double`	Tax amount. Default — `null`
mycompanyId `crm_company`	My company identifier. Default — identifier of the first available "my" company
comments `text`	Comment. Default — `null`
locationId `location`	Location identifier. Service field. Default — `null`
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods. Multiple field values are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`

CRM object identifier entityTypeId: can be retrieved via the crm.type.list method or created via the crm.type.add method

Name `type`	Description
title `string`	Item name. By default, it is generated according to the template `{entityTypeName} #{id}`, where `entityTypeName` — SPA name `id` — item identifier For example, for an SPA item "HR" with `id = 13` => 'HR #13'
xmlId `string`	External code. Default — `null`
assignedById `user`	Identifier of the person responsible for the item. Default — the identifier of the user calling the method
opened `boolean`	Whether the item is accessible to everyone. `Y` — yes `N` — no Default — `Y`. The default value can be changed in the CRM settings
webformId `integer`	CRM Form identifier. Default — `null`
begindate `date`	Item start date. Only available if the `isBeginCloseDatesEnabled` setting is enabled for the corresponding SPA. Default — Item Create date
closedate `date`	Item expiration date. Available only if the `isBeginCloseDatesEnabled` setting is enabled for the corresponding SPA. Default — Create date item + 7 days
companyId `crm_company`	Company identifier linked to the item. The company list can be obtained using the `crm.item.list` method by `entityTypeId = 4`. Available only if the `isClientEnabled` setting is enabled for the corresponding SPA. Default — `null`
contactId `crm_contact`	Contact identifier linked to the item. The contact list can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Available only if the `isClientEnabled` setting is enabled for the corresponding SPA. Default — `null`
contactIds `crm_contact[]`	List of contact identifiers linked to the item. The contact list can be obtained using the `crm.item.list` method by `entityTypeId = 3`. Available only if the `isClientEnabled` setting is enabled for the corresponding SPA. Default — `null`
observers `user[]`	Array of user identifiers who will be Observers in the item. Available only if the `isObserversEnabled` setting is enabled for the corresponding SPA. Default — `null`
categoryId `crm_category`	SPA item pipeline identifier. The list of available pipelines can be found using `crm.category.list` by applying the corresponding `entityTypeId`
stageId `crm_status`	String identifier of the item stage. For example `'DT1220_30:NEW' = 'Start'`. The list of available stages can be found using `crm.status.list` by applying the `{ ENTITY_ID: "DYNAMIC_{entityTypeId}_STAGE_{categoryId}" }` filter, where: `entityTypeId` — SPA type identifier `categoryId` — SPA item pipeline (direction) identifier More details about pipelines (directions). Available only if the `isStagesEnabled` setting is enabled for the corresponding SPA. Default — the first available stage relative to the pipeline
sourceId `crm_status`	String identifier of the source. (for example `'CALL' = 'Call'`). The list of available sources can be found using `crm.status.list` by applying the `{ ENTITY_ID: "SOURCE" }` filter. Available only if the `isSourceEnabled` setting is enabled for the corresponding SPA. Default — the first available source
sourceDescription `text`	Additional information about the source. Available only if the `isSourceEnabled` setting is enabled for the corresponding SPA. Default — `null`
currencyId `crm_currency`	Item currency identifier. Only available if the `isLinkWithProductsEnabled` setting is enabled for the corresponding SPA. Default — default currency
isManualOpportunity `boolean`	Amount calculation mode. Possible values: `Y` — manual `N` — automatic Only available if the `isLinkWithProductsEnabled` setting is enabled for the corresponding SPA. Default — `N`
opportunity `double`	Amount. Only available if the `isLinkWithProductsEnabled` setting is enabled for the corresponding SPA. Default — `null`
taxValue `double`	Tax amount. Only available if the `isLinkWithProductsEnabled` setting is enabled for the corresponding SPA. Default — `null`
mycompanyId `crm_company`	My company identifier. Only available if the `isMycompanyEnabled` setting is enabled for the corresponding SPA. Default — Identifier of the first available "my" company
ufCrm... `crm_userfield`	Custom field. See section Custom Fields in CRM: Overview of Methods. Multiple field values are passed as an array To upload a file, you must pass an array as the custom field value, where the first item is the filename and the second is the file content encoded in base64
parentId... `crm_entity`	Parent field. An item of another CRM object type that is linked to this item. Each such field has a code `parentId + {parentEntityTypeId}`

SPA settings

For more details on managing SPA configurations, you can read Smart Processes: Overview of Methods and Events

Code Examples

How to Use Examples in Documentation

Deal Creation Example

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

PHP

PHP CRest

Python

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"fields":{"title":"New deal (specifically for REST method examples)","typeId":"SERVICE","categoryId":9,"stageId":"C9:UC_KN8KFI","isReccurring":"Y","probability":50,"currencyId":"EUR","isManualOpportunity":"Y","opportunity":999.99,"taxValue":99.9,"companyId":5,"contactId":4,"contactIds":[4,5],"quoteId":7,"begindate":"formatDate(monthAgo)","closedate":"formatDate(twelveDaysInAdvance)","opened":"N","comments":"commentsExample","assignedById":6,"sourceId":"WEB","sourceDescription":"There should be an additional description about the source","leadId":102,"additionalInfo":"There should be additional information","observers":[2,3],"utmSource":"google","utmMedium":"CPC","ufCrm_1721244707107":1111.1,"parentId1220":2}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.add

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"fields":{"title":"New deal (specifically for REST method examples)","typeId":"SERVICE","categoryId":9,"stageId":"C9:UC_KN8KFI","isReccurring":"Y","probability":50,"currencyId":"EUR","isManualOpportunity":"Y","opportunity":999.99,"taxValue":99.9,"companyId":5,"contactId":4,"contactIds":[4,5],"quoteId":7,"begindate":"formatDate(monthAgo)","closedate":"formatDate(twelveDaysInAdvance)","opened":"N","comments":"commentsExample","assignedById":6,"sourceId":"WEB","sourceDescription":"There should be an additional description about the source","leadId":102,"additionalInfo":"There should be additional information","observers":[2,3],"utmSource":"google","utmMedium":"CPC","ufCrm_1721244707107":1111.1,"parentId1220":2},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.add

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        type CrmItem = {
          id: number
          title: string
        }
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type ItemAddResult = {
          item: CrmItem
        }
        
        const formatDate = (date: Date): string => date.toISOString().slice(0, 10)
        const day = 60 * 60 * 24 * 1000
        const now = new Date()
        const twelveDaysInAdvance = new Date(now.getTime() + 12 * day)
        const monthAgo = new Date(now.getTime() - 30 * day)
        
        const commentsExample = [
          'Example comment inside a deal',
          '',
          '[B]Bold text[/B]',
          '[I]Italic[/I]',
          '[U]Underlined[/U]',
          '[S]Strikethrough[/S]',
          '[B][I][U][S]Mix[/S][/U][/I][/B]',
          '',
          '[LIST]',
          '[*]List item #1',
          '[*]List item #2',
          '[*]List item #3',
          '[/LIST]',
        ].join('\n')
        
        try {
          const response = await $b24.actions.v2.call.make<ItemAddResult>({
            method: 'crm.item.add',
            params: {
              entityTypeId: 2,
              fields: {
                title: 'New deal (specifically for the REST methods example)',
                typeId: 'SERVICE',
                categoryId: 9,
                stageId: 'C9:UC_KN8KFI',
                isReccurring: 'Y',
                probability: 50,
                currencyId: 'EUR',
                isManualOpportunity: 'Y',
                opportunity: 999.99,
                taxValue: 99.9,
                companyId: 5,
                contactId: 4,
                contactIds: [4, 5],
                quoteId: 7,
                begindate: formatDate(monthAgo),
                closedate: formatDate(twelveDaysInAdvance),
                opened: 'N',
                comments: commentsExample,
                assignedById: 6,
                sourceId: 'WEB',
                sourceDescription: 'Additional description about the source goes here',
                leadId: 102,
                additionalInfo: 'Additional information goes here',
                observers: [2, 3],
                utmSource: 'google',
                utmMedium: 'CPC',
                ufCrm_1721244707107: 1111.1,
                parentId1220: 2,
              },
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(`Created item #${result.item.id} (${result.item.title})`)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function addCrmItem() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const formatDate = (date) => date.toISOString().slice(0, 10)
              const day = 60 * 60 * 24 * 1000
              const now = new Date()
              const twelveDaysInAdvance = new Date(now.getTime() + 12 * day)
              const monthAgo = new Date(now.getTime() - 30 * day)
        
              const commentsExample = [
                'Example comment inside a deal',
                '',
                '[B]Bold text[/B]',
                '[I]Italic[/I]',
                '[U]Underlined[/U]',
                '[S]Strikethrough[/S]',
                '[B][I][U][S]Mix[/S][/U][/I][/B]',
                '',
                '[LIST]',
                '[*]List item #1',
                '[*]List item #2',
                '[*]List item #3',
                '[/LIST]',
              ].join('\n')
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.item.add',
                params: {
                  entityTypeId: 2,
                  fields: {
                    title: 'New deal (specifically for the REST methods example)',
                    typeId: 'SERVICE',
                    categoryId: 9,
                    stageId: 'C9:UC_KN8KFI',
                    isReccurring: 'Y',
                    probability: 50,
                    currencyId: 'EUR',
                    isManualOpportunity: 'Y',
                    opportunity: 999.99,
                    taxValue: 99.9,
                    companyId: 5,
                    contactId: 4,
                    contactIds: [4, 5],
                    quoteId: 7,
                    begindate: formatDate(monthAgo),
                    closedate: formatDate(twelveDaysInAdvance),
                    opened: 'N',
                    comments: commentsExample,
                    assignedById: 6,
                    sourceId: 'WEB',
                    sourceDescription: 'Additional description about the source goes here',
                    leadId: 102,
                    additionalInfo: 'Additional information goes here',
                    observers: [2, 3],
                    utmSource: 'google',
                    utmMedium: 'CPC',
                    ufCrm_1721244707107: 1111.1,
                    parentId1220: 2,
                  },
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(`Created item #${result.item.id} (${result.item.title})`)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', addCrmItem)
        </script>

try {
           $entityTypeId = 1; // Example entity type ID
           $fields = [
               'title' => 'New Item',
               'createdTime' => (new DateTime())->format(DateTime::ATOM),
               'updatedTime' => (new DateTime())->format(DateTime::ATOM),
               'begindate' => (new DateTime())->format(DateTime::ATOM),
               'closedate' => (new DateTime())->format(DateTime::ATOM),
               // Add other necessary fields as required
           ];
        
           $result = $serviceBuilder
               ->getCRMScope()
               ->item()
               ->add($entityTypeId, $fields);
        
           print("ID: " . $result->item()->id . PHP_EOL);
           print("Title: " . $result->item()->title . PHP_EOL);
           print("Created By: " . $result->item()->createdBy . PHP_EOL);
           print("Updated By: " . $result->item()->updatedBy . PHP_EOL);
           print("Created Time: " . $result->item()->createdTime->format(DateTime::ATOM) . PHP_EOL);
           print("Updated Time: " . $result->item()->updatedTime->format(DateTime::ATOM) . PHP_EOL);
        } catch (Throwable $e) {
           print("Error: " . $e->getMessage() . PHP_EOL);
        }

require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.add',
            [
                'entityTypeId' => 2,
                'fields' => [
                    'title' => "New deal (specifically for REST method examples)",
                    'typeId' => "SERVICE",
                    'categoryId' => 9,
                    'stageId' => "C9:UC_KN8KFI",
                    'isReccurring' => "Y",
                    'probability' => 50,
                    'currencyId' => "EUR",
                    'isManualOpportunity' => "Y",
                    'opportunity' => 999.99,
                    'taxValue' => 99.9,
                    'companyId' => 5,
                    'contactId' => 4,
                    'contactIds' => [4, 5],
                    'quoteId' => 7,
                    'begindate' => formatDate(monthAgo),
                    'closedate' => formatDate(twelveDaysInAdvance),
                    'opened' => "N",
                    'comments' => $commentsExample,
                    'assignedById' => 6,
                    'sourceId' => "WEB",
                    'sourceDescription' => "There should be an additional description about the source",
                    'leadId' => 102,
                    'additionalInfo' => "There should be additional information",
                    'observers' => [2, 3],
                    'utmSource' => "google",
                    'utmMedium' => "CPC",
                    'ufCrm_1721244707107' => 1111.1,
                    'parentId1220' => 2,
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Example

from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.item.add(
                entity_type_id=2,
                fields={
                    "title": "New deal (specifically for REST method examples)",
                    "typeId": "SERVICE",
                    "categoryId": 9,
                    "stageId": "C9:UC_KN8KFI",
                    "isReccurring": "Y",
                    "probability": 50,
                    "currencyId": "EUR",
                    "isManualOpportunity": "Y",
                    "opportunity": 999.99,
                    "taxValue": 99.9,
                    "companyId": 5,
                    "contactId": 4,
                    "contactIds": [4, 5],
                    "quoteId": 7,
                    "begindate": "formatDate(monthAgo)",
                    "closedate": "formatDate(twelveDaysInAdvance)",
                    "opened": "N",
                    "comments": "commentsExample",
                    "assignedById": 6,
                    "sourceId": "WEB",
                    "sourceDescription": "There should be an additional description about the source",
                    "leadId": 102,
                    "additionalInfo": "There should be additional information",
                    "observers": [2, 3],
                    "utmSource": "google",
                    "utmMedium": "CPC",
                    "ufCrm_1721244707107": 1111.1,
                    "parentId1220": 2,
                },
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")

// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.item.add", b24.Params{
        	"entityTypeId": 2,
        	"fields": b24.Params{
        		"title":               "New deal (specifically for REST method examples)",
        		"typeId":              "SERVICE",
        		"categoryId":          9,
        		"stageId":             "C9:UC_KN8KFI",
        		"isReccurring":        "Y",
        		"probability":         50,
        		"currencyId":          "EUR",
        		"isManualOpportunity": "Y",
        		"opportunity":         999.99,
        		"taxValue":            99.9,
        		"companyId":           5,
        		"contactId":           4,
        		"contactIds":          []int{4, 5},
        		"quoteId":             7,
        		"begindate":           "formatDate(monthAgo)",
        		"closedate":           "formatDate(twelveDaysInAdvance)",
        		"opened":              "N",
        		"comments":            "commentsExample",
        		"assignedById":        6,
        		"sourceId":            "WEB",
        		"sourceDescription":   "There should be an additional description about the source",
        		"leadId":              102,
        		"additionalInfo":      "There should be additional information",
        		"observers":           []int{2, 3},
        		"utmSource":           "google",
        		"utmMedium":           "CPC",
        		"ufCrm_1721244707107": 1111.1,
        		"parentId1220":        2,
        	},
        })
        if err != nil {
        	return fmt.Errorf("crm.item.add: %w", err)
        }
        
        // The response arrives as json.RawMessage — unmarshal it
        // into a struct matching the response shape shown below on this page.
        fmt.Printf("%s\n", res.Result)

Example of Creating an SPA Item with a Set of Custom Fields

Custom fields used in the example

{
        "ufCrm44_1721812760630": {
            "type": "string",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (string)",
            "listLabel": "Custom field (string)",
            "formLabel": "Custom field (string)",
            "filterLabel": "Custom field (string)",
            "settings": {
            "SIZE": 20,
            "ROWS": 1,
            "REGEXP": "",
            "MIN_LENGTH": 0,
            "MAX_LENGTH": 0,
            "DEFAULT_VALUE": ""
            },
            "upperName": "UF_CRM_44_1721812760630"
        },
        "ufCrm44_1721812814433": {
            "type": "enumeration",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "items": [
            {
                "ID": "79",
                "VALUE": "List item #1"
            },
            {
                "ID": "80",
                "VALUE": "List item #2"
            },
            {
                "ID": "81",
                "VALUE": "List item #3"
            },
            {
                "ID": "82",
                "VALUE": "List item #4"
            }
            ],
            "title": "Custom field (list)",
            "listLabel": "Custom field (list)",
            "formLabel": "Custom field (list)",
            "filterLabel": "Custom field (list)",
            "settings": {
            "DISPLAY": "LIST",
            "LIST_HEIGHT": 1,
            "CAPTION_NO_VALUE": "",
            "SHOW_NO_VALUE": "Y"
            },
            "upperName": "UF_CRM_44_1721812814433"
        },
        "ufCrm44_1721812853419": {
            "type": "date",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (date)",
            "listLabel": "Custom field (date)",
            "formLabel": "Custom field (date)",
            "filterLabel": "Custom field (date)",
            "settings": {
            "DEFAULT_VALUE": {
                "TYPE": "NONE",
                "VALUE": ""
            }
            },
            "upperName": "UF_CRM_44_1721812853419"
        },
        "ufCrm44_1721812885588": {
            "type": "url",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": true,
            "isDynamic": true,
            "title": "Multiple custom field (link)",
            "listLabel": "Multiple custom field (link)",
            "formLabel": "Multiple custom field (link)",
            "filterLabel": "Multiple custom field (link)",
            "settings": {
            "POPUP": "Y",
            "SIZE": 20,
            "MIN_LENGTH": 0,
            "MAX_LENGTH": 0,
            "DEFAULT_VALUE": "",
            "ROWS": 1
            },
            "upperName": "UF_CRM_44_1721812885588"
        },
        "ufCrm44_1721812898903": {
            "type": "file",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (file)",
            "listLabel": "Custom field (file)",
            "formLabel": "Custom field (file)",
            "filterLabel": "Custom field (file)",
            "settings": {
            "SIZE": 20,
            "LIST_WIDTH": 0,
            "LIST_HEIGHT": 0,
            "MAX_SHOW_SIZE": 0,
            "MAX_ALLOWED_SIZE": 0,
            "EXTENSIONS": [],
            "TARGET_BLANK": "Y"
            },
            "upperName": "UF_CRM_44_1721812898903"
        },
        "ufCrm44_1721812915476": {
            "type": "money",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (money)",
            "listLabel": "Custom field (money)",
            "formLabel": "Custom field (money)",
            "filterLabel": "Custom field (money)",
            "settings": {
            "DEFAULT_VALUE": ""
            },
            "upperName": "UF_CRM_44_1721812915476"
        },
        "ufCrm44_1721812935209": {
            "type": "boolean",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (Yes/No)",
            "listLabel": "Custom field (Yes/No)",
            "formLabel": "Custom field (Yes/No)",
            "filterLabel": "Custom field (Yes/No)",
            "settings": {
            "DEFAULT_VALUE": 0,
            "DISPLAY": "CHECKBOX",
            "LABEL": [
                "",
                ""
            ],
            "LABEL_CHECKBOX": {
                "en": "Custom field (Yes/No)",
                "de": "Custom field (Yes/No)",
                "th": "Custom field (Yes/No)",
                "la": "Custom field (Yes/No)",
                "tc": "Custom field (Yes/No)",
                "sc": "Custom field (Yes/No)",
                "br": "Custom field (Yes/No)",
                "ar": "Custom field (Yes/No)",
                "fr": "Custom field (Yes/No)",
                "vn": "Custom field (Yes/No)",
                "pl": "Custom field (Yes/No)",
                "tr": "Custom field (Yes/No)",
                "ja": "Custom field (Yes/No)",
                "it": "Custom field (Yes/No)",
                "ms": "Custom field (Yes/No)",
                "id": "Custom field (Yes/No)"
            }
            },
            "upperName": "UF_CRM_44_1721812935209"
        },
        "ufCrm44_1721812948498": {
            "type": "double",
            "isRequired": false,
            "isReadOnly": false,
            "isImmutable": false,
            "isMultiple": false,
            "isDynamic": true,
            "title": "Custom field (number)",
            "listLabel": "Custom field (number)",
            "formLabel": "Custom field (number)",
            "filterLabel": "Custom field (number)",
            "settings": {
            "PRECISION": 2,
            "SIZE": 20,
            "MIN_VALUE": 0,
            "MAX_VALUE": 0,
            "DEFAULT_VALUE": null
            },
            "upperName": "UF_CRM_44_1721812948498"
        }
        }

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{
            "entityTypeId": 1302,
            "fields": {
                "ufCrm44_1721812760630": "String for custom field of type String",
                "ufCrm44_1721812814433": 81,
                "ufCrm44_1721812853419": "'"$(date '+%Y-%m-%d')"'",
                "ufCrm44_1721812885588": [
                    "example.com",
                    "second-example.com"
                ],
                "ufCrm44_1721812898903": [
                    "green_pixel.png",
                    "iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg=="
                ],
                "ufCrm44_1721812915476": "300|RUB",
                "ufCrm44_1721812935209": "Y",
                "ufCrm44_1721812948498": 9999.9
            }
        }' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.add

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{
            "entityTypeId": 1302,
            "fields": {
                "ufCrm44_1721812760630": "String for custom field of type String",
                "ufCrm44_1721812814433": 81,
                "ufCrm44_1721812853419": "'"$(date '+%Y-%m-%d')"'",
                "ufCrm44_1721812885588": [
                    "example.com",
                    "second-example.com"
                ],
                "ufCrm44_1721812898903": [
                    "green_pixel.png",
                    "iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg=="
                ],
                "ufCrm44_1721812915476": "300|RUB",
                "ufCrm44_1721812935209": "Y",
                "ufCrm44_1721812948498": 9999.9
            },
            "auth": "**put_access_token_here**"
        }' \
        https://**put_your_bitrix24_address**/rest/crm.item.add

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        type CrmItem = {
          id: number
          title: string
        }
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type ItemAddResult = {
          item: CrmItem
        }
        
        const greenPixelInBase64 = 'iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg=='
        
        try {
          const response = await $b24.actions.v2.call.make<ItemAddResult>({
            method: 'crm.item.add',
            params: {
              entityTypeId: 1302,
              fields: {
                ufCrm44_1721812760630: 'Value for a String-type custom field',
                ufCrm44_1721812814433: 81,
                ufCrm44_1721812853419: new Date().toISOString().slice(0, 10),
                ufCrm44_1721812885588: [
                  'example.com',
                  'second-example.com',
                ],
                ufCrm44_1721812898903: [
                  'green_pixel.png',
                  greenPixelInBase64,
                ],
                ufCrm44_1721812915476: '300|RUB',
                ufCrm44_1721812935209: 'Y',
                ufCrm44_1721812948498: 9999.9,
              },
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(`Created item #${result.item.id} (${result.item.title})`)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function addCrmItemWithCustomFields() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const greenPixelInBase64 = 'iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg=='
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.item.add',
                params: {
                  entityTypeId: 1302,
                  fields: {
                    ufCrm44_1721812760630: 'Value for a String-type custom field',
                    ufCrm44_1721812814433: 81,
                    ufCrm44_1721812853419: new Date().toISOString().slice(0, 10),
                    ufCrm44_1721812885588: [
                      'example.com',
                      'second-example.com',
                    ],
                    ufCrm44_1721812898903: [
                      'green_pixel.png',
                      greenPixelInBase64,
                    ],
                    ufCrm44_1721812915476: '300|RUB',
                    ufCrm44_1721812935209: 'Y',
                    ufCrm44_1721812948498: 9999.9,
                  },
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(`Created item #${result.item.id} (${result.item.title})`)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', addCrmItemWithCustomFields)
        </script>

require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.add',
            [
                'entityTypeId' => 1302,
                'fields' => [
                    'ufCrm44_1721812760630' => "String for custom field of type String",
                    'ufCrm44_1721812814433' => 81,
                    'ufCrm44_1721812853419' => date('Y-m-d'),
                    'ufCrm44_1721812885588' => [
                        "example.com",
                        "second-example.com",
                    ],
                    'ufCrm44_1721812898903' => [
                        "green_pixel.png",
                        "iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg==",
                    ],
                    'ufCrm44_1721812915476' => "300|RUB",
                    'ufCrm44_1721812935209' => "Y",
                    'ufCrm44_1721812948498' => 9999.9,
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.item.add", b24.Params{
        	"entityTypeId": 1302,
        	"fields": b24.Params{
        		"ufCrm44_1721812760630": "String for custom field of type String",
        		"ufCrm44_1721812814433": 81,
        		"ufCrm44_1721812853419": time.Now().Format(time.RFC3339),
        		"ufCrm44_1721812885588": []string{"example.com", "second-example.com"},
        		"ufCrm44_1721812898903": []string{"green_pixel.png", "iVBORw0KGgoAAAANSUhEUgAAAIAAAAAMCAYAAACqTLVoAAAALklEQVR42u3SAQEAAAQDsEsuOj3YMqwy6fBWCSCAAAIgAAIgAAIgAAIgAAJw3QLOrRH1U/gU4gAAAABJRU5ErkJggg=="},
        		"ufCrm44_1721812915476": "300|EUR",
        		"ufCrm44_1721812935209": "Y",
        		"ufCrm44_1721812948498": 9999.9,
        	},
        })
        if err != nil {
        	return fmt.Errorf("crm.item.add: %w", err)
        }
        
        // The method wraps the response in an object with the "item" key.
        raw, ok := b24.Unwrap(res.Result, "item")
        if !ok {
        	return fmt.Errorf("no item key in the response")
        }
        
        var item struct {
        	ID           b24.ID `json:"id"`
        	CreatedTime  string `json:"createdTime"`
        	UpdatedTime  string `json:"updatedTime"`
        	CreatedBy    int    `json:"createdBy"`
        	UpdatedBy    int    `json:"updatedBy"`
        	AssignedByID b24.ID `json:"assignedById"`
        }
        if err := json.Unmarshal(raw, &item); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println(item.ID, item.CreatedTime)

Response Handling

HTTP status: 200

Note

Disabled fields always return null.

{
            "result": {
                "item": {
                    "id": 342,
                    "createdTime": "2024-07-18T14:00:14+02:00",
                    "dateCreateShort": null,
                    "updatedTime": "2024-07-18T14:00:14+02:00",
                    "dateModifyShort": null,
                    "createdBy": 1,
                    "updatedBy": 1,
                    "assignedById": 6,
                    "opened": "N",
                    "leadId": 102,
                    "companyId": 5,
                    "contactId": 4,
                    "quoteId": 7,
                    "title": "New deal (specifically for rest method examples)",
                    "productId": null,
                    "categoryId": 9,
                    "stageId": "C9:UC_KN8KFI",
                    "stageSemanticId": "P",
                    "isNew": "N",
                    "isRecurring": "N",
                    "isReturnCustomer": "N",
                    "isRepeatedApproach": "Y",
                    "closed": "N",
                    "typeId": "SERVICE",
                    "opportunity": 999.99,
                    "isManualOpportunity": "Y",
                    "taxValue": 0,
                    "currencyId": "EUR",
                    "probability": 50,
                    "comments": "\nExample comment inside the deal\n\n[B]Bold text[/B]\n[I]Italic[/I]\n[U]Underlined[/U]\n[S]Strikethrough[/S]\n[B][I][U][S]Mix[/S][/U][/I][/B]\n\n[LIST]\n[*]List item #1\n[*]List item #2\n[*]List item #3\n[/LIST]\n\n[LIST=1]\n[*]Numbered list item #1\n[*]Numbered list item #2\n[*]Numbered list item #3\n[/LIST]\n",
                    "begindate": "2024-06-18T02:00:00+02:00",
                    "begindateShort": null,
                    "closedate": "2024-07-30T02:00:00+02:00",
                    "closedateShort": null,
                    "eventDate": null,
                    "eventDateShort": null,
                    "eventId": null,
                    "eventDescription": null,
                    "locationId": null,
                    "webformId": null,
                    "sourceId": "WEB",
                    "sourceDescription": "There should be an additional description about the source",
                    "originatorId": null,
                    "originId": null,
                    "additionalInfo": "There should be additional information",
                    "searchContent": null,
                    "orderStage": null,
                    "movedBy": 1,
                    "movedTime": "2024-07-18T14:00:14+02:00",
                    "lastActivityBy": 1,
                    "lastActivityTime": "2024-07-18T14:00:14+02:00",
                    "isWork": null,
                    "isWon": null,
                    "isLose": null,
                    "receivedAmount": null,
                    "lostAmount": null,
                    "hasProducts": null,
                    "ufCrm_1721244707107": 1111.1,
                    "parentId1220": 2,
                    "utmSource": "google",
                    "utmMedium": "CPC",
                    "utmCampaign": null,
                    "utmContent": null,
                    "utmTerm": null,
                    "observers": [
                        2,
                        3
                    ],
                    "contactIds": [
                        4,
                        5
                    ],
                    "entityTypeId": 2
                }
            },
            "time": {
                "start": 1721304013.245896,
                "finish": 1721304015.555471,
                "duration": 2.309574842453003,
                "processing": 1.8328988552093506,
                "date_start": "2024-07-18T14:00:13+02:00",
                "date_finish": "2024-07-18T14:00:15+02:00",
                "operating": 1.8328571319580078
            }
        }

By default, custom field names are passed and returned in camelCase, for example ufCrm2_1639669411830.
If the useOriginalUfNames parameter is passed with the value Y, custom fields will be returned with their original names, for example UF_CRM_2_1639669411830.

Returned Data

Name `type`	Description
result `object`	Root element of the response, contains a single key `item`
item `item`	Information about the created item, field description
time `time`	Information about the request execution time

Error Handling

HTTP status: 400, 403

{
            "error": "NOT_FOUND",
            "error_description": "Smart process not found"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Status	Code	Description	Value
`403`	`allowed_only_intranet_user`	Action is allowed only for intranet users	User is not an intranet user
`400`	`NOT_FOUND`	SPA not found	Occurs when an invalid `entityTypeId` is passed
`400`	`ACCESS_DENIED`	Access denied	User does not have permission to add items of type `entityTypeId`
`400`	`CRM_FIELD_ERROR_VALUE_NOT_VALID`	Invalid value for field "`field`"	Incorrect value passed for field `field`
`400`	`100`	Expected iterable value for multiple field, but got `type` instead	One of the multiple fields received a value of type `type`, while an iterable type was expected
`400`	`CREATE_DYNAMIC_ITEM_RESTRICTED`	You cannot create a new item due to your plan restrictions	Plan restrictions do not allow creating SPA items

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Get fields of custom type

Update Entity

Create a New CRM Item crm.item.add

Method ParametersMethod Parameters

Parameter fieldsParameter fields

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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