Update Universal Activity crm.activity.todo.update
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Scope:
crmWho can execute the method: a user with permission to edit the CRM item for which the activity is being updated
The crm.activity.todo.update method updates several properties of a universal activity in a single call.
The method overwrites the activity: if you do not pass title, description, or pingOffsets, the title and description become empty, and the reminders are deleted. To change a single property, use the crm.activity.todo.updateDeadline, crm.activity.todo.updateDescription, crm.activity.todo.updateColor, or crm.activity.todo.updateResponsibleUser methods.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Identifier of the activity being updated, for example You can retrieve the identifier using the crm.activity.list method with the filter |
|
ownerTypeId* |
Identifier of the CRM object type in whose timeline the activity is located, for example |
|
ownerId* |
Identifier of the CRM entity in whose timeline the activity is located, for example The |
|
deadline* |
Deadline for the activity in ISO 8601 format, for example If you do not specify a time zone, the time is interpreted in the time zone of the user on whose behalf the request is executed. If you pass only a date, for example |
|
title |
Title of the activity. If the parameter is not passed, the title becomes empty |
|
description |
Description of the activity. Supports BB code, for example |
|
responsibleId |
Identifier of the employee responsible for the activity, for example Only a company employee can be assigned as responsible. If the parameter is not passed or equals |
|
parentActivityId |
Identifier of another activity in the timeline to link the activity to, for example If the parameter is not passed or the activity is not found, the current link is retained |
|
pingOffsets |
Array of integers: how many minutes before the deadline to send reminders. For example, The method discards negative and non-numeric values and merges duplicates. If the parameter is not passed, all reminders are deleted |
|
colorId |
Identifier of the activity color in the timeline. Pass the value as a string, for example
If the parameter is not passed or the value is not in the list, the color does not change. The method does not return an error for an invalid value |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"ownerTypeId":2,"ownerId":1,"deadline":"2026-11-04T15:00:00+01:00","title":"New case title","description":"New case description","responsibleId":1,"pingOffsets":[15,30],"colorId":"7"}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.activity.todo.update
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"ownerTypeId":2,"ownerId":1,"deadline":"2026-11-04T15:00:00+01:00","title":"New case title","description":"New case description","responsibleId":1,"pingOffsets":[15,30],"colorId":"7","auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.activity.todo.update
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type TodoUpdateResult = {
id: number,
}
try {
const response = await $b24.actions.v2.call.make<TodoUpdateResult>({
method: 'crm.activity.todo.update',
params: {
id: 999,
ownerTypeId: 2,
ownerId: 1,
deadline: '2026-11-04T15:00:00+01:00',
title: 'New activity title',
description: 'New activity description',
responsibleId: 1,
pingOffsets: [15, 30],
colorId: '7',
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Updated todo activity id:', result.id)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function updateTodoActivity() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.activity.todo.update',
params: {
id: 999,
ownerTypeId: 2,
ownerId: 1,
deadline: '2026-11-04T15:00:00+01:00',
title: 'New activity title',
description: 'New activity description',
responsibleId: 1,
pingOffsets: [15, 30],
colorId: '7',
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Updated todo activity id:', result.id)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', updateTodoActivity)
</script>
from datetime import datetime, timedelta
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.activity.todo.update(
bitrix_id=999,
owner_type_id=2,
owner_id=1,
deadline=datetime.now() + timedelta(days=2),
title="Updated follow-up",
description="Send updated proposal",
responsible_id=1,
ping_offsets=[15, 30],
color_id="7",
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'crm.activity.todo.update',
[
'id' => 999,
'ownerTypeId' => 2,
'ownerId' => 1,
'deadline' => (new DateTime('+1 day'))->format(DATE_ATOM),
'title' => 'New case title',
'description' => 'New case description',
'responsibleId' => 1,
'pingOffsets' => [15, 30],
'colorId' => '7'
]
);
$result = $response
->getResponseData()
->getResult();
print_r($result);
} catch (Throwable $e) {
echo $e->getMessage();
}
BX24.callMethod(
"crm.activity.todo.update",
{
id: 999,
ownerTypeId: 2,
ownerId: 1,
deadline: new Date().toISOString(),
title: 'New case title',
description: 'New case description',
responsibleId: 1,
pingOffsets: [15, 30],
colorId: '7'
},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.activity.todo.update',
[
'id' => 999,
'ownerTypeId' => 2,
'ownerId' => 1,
'deadline' => date('c', strtotime('+1 day')), // Tomorrow at the same time in ISO 8601 format
'title' => 'New case title',
'description' => 'New case description',
'responsibleId' => 1,
'pingOffsets' => [15, 30],
'colorId' => '7'
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.activity.todo.update", b24.Params{
"id": 999,
"ownerTypeId": 2,
"ownerId": 1,
"deadline": time.Now().Add(24 * time.Hour).Format(time.RFC3339),
"title": "New case title",
"description": "New case description",
"responsibleId": 1,
"pingOffsets": []int{15, 30},
"colorId": "7",
})
if err != nil {
return fmt.Errorf("crm.activity.todo.update: %w", err)
}
var item struct {
ID b24.ID `json:"id"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.ID)
Response Handling
HTTP status: 200
{
"result": {
"id": 999
},
"time": {
"start": 1724068028.331234,
"finish": 1724068028.726591,
"duration": 0.3953571319580078,
"processing": 0.13033390045166016,
"date_start": "2025-01-21T13:47:08+02:00",
"date_finish": "2025-01-21T13:47:08+02:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Object with the identifier of the updated activity (detailed description) |
|
time |
Information about the request execution time |
Object result
|
Name |
Description |
|
id |
Identifier of the updated activity, matches the passed |
Error Handling
HTTP status: 400
{
"error": "NOT_FOUND",
"error_description": "Item was not found."
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Status |
Code |
Description |
Value |
|
|
|
Could not find value for parameter |
The required parameter |
|
|
|
Internal server error. |
The required parameter |
|
|
|
Invalid value {3} to match with parameter {colorId}. Should be value of type string. |
The |
|
|
|
Incorrect date format |
The |
|
|
|
Item was not found |
No activity with this |
|
|
|
Access denied |
The user does not have permission to edit the CRM entity |
|
|
|
Cannot update files in a completed activity |
The activity is closed and cannot be updated |
|
|
|
The specified user cannot be assigned as responsible |
The user from |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Universal CRM Activities: Overview of Methods
- Add Universal Activity crm.activity.todo.add
- Update Deadline for Universal Activity crm.activity.todo.updateDeadline
- Update the description of the universal activity crm.activity.todo.updateDescription
- Update Color of Universal Activity crm.activity.todo.updateColor
- Update the responsible user for the universal activity crm.activity.todo.updateResponsibleUser
- Get information about the activity by ID crm.activity.get
- Get List of Activities crm.activity.list
- Delete activity crm.activity.delete
- How to Reschedule a Planned Activity