Overview of Methods

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User documentation: Universal activity in CRM

Universal activities are a type of activity with extended settings. In the universal activity card, you can synchronize the activity with the calendar, choose a meeting location with the client, add colleagues, select a client from the CRM entity, categorize activity by color, and choose a meeting room. Some extended settings are available to the employee on the Bitrix24 side.

Scope: crm

Who can execute the method: any user with the appropriate access permissions

Overview of MethodsOverview of Methods

Method	Description
crm.activity.todo.add	Adds a new universal activity to the timeline
crm.activity.todo.update	Updates the universal activity
crm.activity.todo.updateColor	Updates the color of the universal activity
crm.activity.todo.updateDeadline	Updates the deadline of the universal activity
crm.activity.todo.updateDescription	Updates the description of the universal activity
crm.activity.todo.updateResponsibleUser	Updates the responsible user for the universal activity
crm.activity.get	Retrieves information about the universal activity by its ID
crm.activity.list	Retrieves a list of all universal activity for the CRM entity with the filter PROVIDER_ID = "CRM_TODO"
crm.activity.delete	Deletes the universal activity by its ID

AdditionalAdditional

• CRM Object Type