Find a Client in CRM by Phone Number telephony.externalCall.searchCrmEntities

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"PHONE_NUMBER":"19062195047","auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/telephony.externalCall.searchCrmEntities
        

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of each CRM object returned in result[]
        type CrmEntityResult = {
          CRM_ENTITY_TYPE: string
          CRM_ENTITY_ID: number
          ASSIGNED_BY_ID: number
          NAME: string
          ASSIGNED_BY: {
            ID: string
            TIMEMAN_STATUS: string
            USER_PHONE_INNER: string | null
            WORK_PHONE: string | null
            PERSONAL_PHONE: string | null
            PERSONAL_MOBILE: string | null
          }
        }
        
        try {
          const response = await $b24.actions.v2.call.make<CrmEntityResult[]>({
            method: 'telephony.externalCall.searchCrmEntities',
            params: {
              PHONE_NUMBER: '79062195047',
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('CRM entities found:', result.length, result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function searchCrmEntities() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'telephony.externalCall.searchCrmEntities',
                params: {
                  PHONE_NUMBER: '79062195047',
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('CRM entities found:', result.length, result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', searchCrmEntities)
        </script>
        

from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        try:
            bitrix_response = client.telephony.external_call.search_crm_entities(
                phone_number="79062195047",
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        

try {
            $response = $b24Service
                ->core
                ->call(
                    'telephony.externalCall.searchCrmEntities',
                    [
                        'PHONE_NUMBER' => '19062195047'
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error searching CRM entities: ' . $e->getMessage();
        }
        

BX24.callMethod(
            "telephony.externalCall.searchCrmEntities",
            {
                PHONE_NUMBER: '19062195047'
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error(), result.error_description());
                }
                else
                {
                    console.log(result.data());
                }
            }
        );
        

require_once('crest.php');
        
        $result = CRest::call(
            'telephony.externalCall.searchCrmEntities',
            [
                'PHONE_NUMBER' => '19062195047'
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "telephony.externalCall.searchCrmEntities", b24.Params{
        	"PHONE_NUMBER": "79062195047",
        })
        if err != nil {
        	return fmt.Errorf("telephony.externalCall.searchCrmEntities: %w", err)
        }
        
        var items []struct {
        	CRMEntityType string `json:"CRM_ENTITY_TYPE"`
        	CRMEntityID   b24.ID `json:"CRM_ENTITY_ID"`
        	AssignedByID  b24.ID `json:"ASSIGNED_BY_ID"`
        	Name          string `json:"NAME"`
        }
        if err := json.Unmarshal(res.Result, &items); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        for _, it := range items {
        	fmt.Println(it.CRMEntityType, it.CRMEntityID)
        }