Get Task List tasks.task.list

Choose a tool for developing with an AI agent:

  • use Alaio Vibecode to build an app for Bitrix24 from a task description without knowing any programming language. The agent writes the code and deploys the app to a server, with no manual hosting setup
  • use the MCP server to develop a REST API integration in your own project. The agent refers to the official REST documentation

Scope: task

Who can execute the method: any user

The method tasks.task.list retrieves a list of tasks with pagination.

Access to data depends on permissions:

  • Administrators can see all tasks,
  • Managers can see their employees' tasks,
  • Others can only see tasks available to them.

Method Parameters

Name
type

Description

order
object

An object for sorting the task list in the format {"field_1": "value_1", ... "field_N": "value_N"}.

The sorting direction can take the following values:

  • asc — ascending
  • desc — descending

By default, it sorts in descending order by ID.

The field for sorting can take the following values:

  • ID — task identifier
  • TITLE — task title
  • TIME_SPENT_IN_LOGS — time spent recorded in the change history
  • DATE_START — task start date
  • CREATED_DATE — task creation date
  • CHANGED_DATE — last task modification date
  • CLOSED_DATE — task completion date
  • ACTIVITY_DATE — date of last activity
  • START_DATE_PLAN — planned start date for task execution
  • END_DATE_PLAN — planned completion date for task execution
  • DEADLINE — task deadline
  • REAL_STATUS — task status
  • STATUS_COMPLETE — task completion flag
  • PRIORITY — task priority
  • MARK — task performance rating
  • CREATED_BY_LAST_NAME — last name of the Creator
  • RESPONSIBLE_LAST_NAME — last name of the Participant
  • GROUP_ID — identifier of the working group
  • TIME_ESTIMATE — time allocated for the task
  • ALLOW_CHANGE_DEADLINE — flag allowing the Participant to change the deadline
  • ALLOW_TIME_TRACKING — flag enabling time tracking for the task
  • MATCH_WORK_TIME — flag indicating the need to skip weekends
  • FAVORITE — flag indicating that the task has been added to favorites
  • SORTING — sorting index
  • IS_PINNED — pinned status
  • IS_PINNED_IN_GROUP — pinned in group status

filter
object

An object for filtering the task list in the format {"field_1": "value_1", ... "field_N": "value_N"}. The filterable fields can take the following values:

  • ID — task identifier
  • PARENT_ID — parent task identifier
  • GROUP_ID — working group identifier
  • CREATED_BY — Creator
  • STATUS_CHANGED_BY — user who last changed the task status
  • PRIORITY — priority
  • FORUM_TOPIC_ID — forum topic identifier
  • RESPONSIBLE_ID — Participant
  • TITLE — task title (can search by pattern [%_])
  • TAG — task tag
  • REAL_STATUS — task status. Corresponds to the status field in the response.
    • 2 — waiting for execution
    • 3 — in progress
    • 4 — awaiting control
    • 5 — completed
    • 6 — postponed
  • STATUS — status for sorting. Corresponds to the subStatus field in the response. Similar to REAL_STATUS, but has three additional meta-statuses:
    • -3 — task is almost overdue
    • -2 — unviewed task
    • -1 — overdue task
  • MARK — rating
  • SITE_ID — site identifier
  • ADD_IN_REPORT — task in report
  • DATE_START — start date
  • DEADLINE — deadline
  • CREATED_DATE — creation date
  • CLOSED_DATE — completion date
  • CHANGED_DATE — last modification date
  • ACCOMPLICE — identifier of the Participant
  • AUDITOR — identifier of the auditor
  • DEPENDS_ON — identifier of the previous task
  • ONLY_ROOT_TASKS — only root tasks and subtasks without access to the parent
  • STAGE_ID — stage
  • SPRINT_ID — sprint identifier
  • BACKLOG_ID — backlog identifier
  • UF_CRM_TASK — binding to CRM entities

To get tasks from Favorites, add the filter parameter $filter[::SUBFILTER-PARAMS][FAVORITE]=Y.

You can specify the type of filtering before the name of the filterable field:

  • ! — not equal
  • < — less than
  • <= — less than or equal to
  • > — greater than
  • >= — greater than or equal to

By default, records are not filtered

select
array

An array containing a list of fields to select.

By default, the system returns only those fields stored in the record — without additional data calculated on the fly.

Warning

Always specify fields in select. The default set of fields may change.

params
object

Additional information that can be retrieved about the task:

  • WITH_RESULT_INFO — information about the result in the task
  • WITH_TIMER_INFO — data on time spent
  • WITH_PARSED_DESCRIPTION — description with HTML markup

start
integer

This parameter is used to manage pagination.

The page size is always static — 50 records.

To select the second page of results, you need to pass the value 50. To select the third page of results — the value 100, and so on.

The formula for calculating the start parameter value:

start = (N - 1) * 50, where N — the desired page number

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"order":{"DEADLINE":"asc","PRIORITY":"desc"},"filter":{"!STATUS":6,">=DEADLINE":"'"$(date +%Y-%m-%d)"'","RESPONSIBLE_ID":547,"::SUBFILTER-PARAMS":{"FAVORITE":"Y"}},"select":["ID","TITLE","DESCRIPTION","STATUS","subStatus","DEADLINE","CREATED_DATE","RESPONSIBLE_ID","ACCOMPLICES","AUDITORS","TAGS","COUNTERS","PRIORITY","MARK"],"params":{"WITH_TIMER_INFO":true,"WITH_RESULT_INFO":true,"WITH_PARSED_DESCRIPTION":true}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/tasks.task.list
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"order":{"DEADLINE":"asc","PRIORITY":"desc"},"filter":{"!STATUS":6,">=DEADLINE":"'"$(date +%Y-%m-%d)"'","RESPONSIBLE_ID":547,"::SUBFILTER-PARAMS":{"FAVORITE":"Y"}},"select":["ID","TITLE","DESCRIPTION","STATUS","subStatus","DEADLINE","CREATED_DATE","RESPONSIBLE_ID","ACCOMPLICES","AUDITORS","TAGS","COUNTERS","PRIORITY","MARK"],"params":{"WITH_TIMER_INFO":true,"WITH_RESULT_INFO":true,"WITH_PARSED_DESCRIPTION":true},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/tasks.task.list
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of a single task in result.tasks. Only the fields read below are typed here;
        // the request selects more — add them to this type as you start using them.
        type TaskListItem = {
          id: string
          title: string
          status: string
          deadline: ISODate | null
          responsibleId: string
        }
        
        try {
          // tasks.task.list returns a single page (max 50 records). For the whole result set
          // use a list helper: $b24.actions.v2.callList.make() returns every record as one
          // array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
          // NOTE: the list helpers do not accept `order` (it is excluded from their params, so
          // passing it is a TS error) — keep this call.make + `start` variant when sort matters.
          const response = await $b24.actions.v2.call.make<{ tasks: TaskListItem[] }>({
            method: 'tasks.task.list',
            params: {
              // Sorting: nearest deadline first, then higher priority
              order: { DEADLINE: 'asc', PRIORITY: 'desc' },
              filter: {
                '!STATUS': 6, // exclude deferred tasks
                '>=DEADLINE': new Date().toISOString().split('T')[0], // not overdue (UTC date; adjust to the account time zone if needed)
                RESPONSIBLE_ID: 547, // tasks of a specific responsible person
                '::SUBFILTER-PARAMS': { FAVORITE: 'Y' } // favorites only
              },
              // Request only the fields you need
              select: [
                'ID', 'TITLE', 'DESCRIPTION', 'STATUS', 'subStatus',
                'DEADLINE', 'CREATED_DATE', 'RESPONSIBLE_ID',
                'ACCOMPLICES', 'AUDITORS', 'TAGS', 'COUNTERS',
                'PRIORITY', 'MARK'
              ],
              // Extra computed data
              params: {
                WITH_TIMER_INFO: true,
                WITH_RESULT_INFO: true,
                WITH_PARSED_DESCRIPTION: true
              },
              // Page offset (not the page number): the page size is fixed at 50, so the
              // Nth page is start = (N - 1) * 50.
              start: 0
            },
            requestId: Text.getUuidRfc4122() // optional unique tracking id for this request
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const tasks = response.getData()!.result.tasks
            // getTotal() is deprecated (removed in SDK 2.0); for the full match count fetch
            // everything via a list helper (see above) and read its length.
            console.info(`Loaded ${tasks.length} tasks (one page)`)
            for (const task of tasks) {
              console.info(`#${task.id}: ${task.title}`)
            }
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function listTasks() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              // tasks.task.list returns a single page (max 50 records). For the whole result set
              // use a list helper: $b24.actions.v2.callList.make() returns every record as one
              // array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
              // NOTE: the list helpers do not accept `order` (it is excluded from their params, so
              // passing it is a TS error) — keep this call.make + `start` variant when sort matters.
              const response = await $b24.actions.v2.call.make({
                method: 'tasks.task.list',
                params: {
                  // Sorting: nearest deadline first, then higher priority
                  order: { DEADLINE: 'asc', PRIORITY: 'desc' },
                  filter: {
                    '!STATUS': 6, // exclude deferred tasks
                    '>=DEADLINE': new Date().toISOString().split('T')[0], // not overdue (UTC date; adjust to the account time zone if needed)
                    RESPONSIBLE_ID: 547, // tasks of a specific responsible person
                    '::SUBFILTER-PARAMS': { FAVORITE: 'Y' } // favorites only
                  },
                  // Request only the fields you need
                  select: [
                    'ID', 'TITLE', 'DESCRIPTION', 'STATUS', 'subStatus',
                    'DEADLINE', 'CREATED_DATE', 'RESPONSIBLE_ID',
                    'ACCOMPLICES', 'AUDITORS', 'TAGS', 'COUNTERS',
                    'PRIORITY', 'MARK'
                  ],
                  // Extra computed data
                  params: {
                    WITH_TIMER_INFO: true,
                    WITH_RESULT_INFO: true,
                    WITH_PARSED_DESCRIPTION: true
                  },
                  // Page offset (not the page number): the page size is fixed at 50, so the
                  // Nth page is start = (N - 1) * 50.
                  start: 0
                },
                requestId: B24Js.Text.getUuidRfc4122() // optional unique tracking id for this request
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const tasks = response.getData().result.tasks
              // getTotal() is deprecated (removed in SDK 2.0); for the full match count fetch
              // everything via a list helper (see above) and read its length.
              console.info(`Loaded ${tasks.length} tasks (one page)`)
              for (const task of tasks) {
                console.info(`#${task.id}: ${task.title}`)
              }
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', listTasks)
        </script>
        
from datetime import date
        
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        order = {
            "DEADLINE": "asc",
            "PRIORITY": "desc",
        }
        filter = {
            "!STATUS": 6,
            ">=DEADLINE": date.today().isoformat(),
            "RESPONSIBLE_ID": 547,
            "::SUBFILTER-PARAMS": {
                "FAVORITE": "Y",
            },
        }
        select = [
            "ID",
            "TITLE",
            "DESCRIPTION",
            "STATUS",
            "subStatus",
            "DEADLINE",
            "CREATED_DATE",
            "RESPONSIBLE_ID",
            "ACCOMPLICES",
            "AUDITORS",
            "TAGS",
            "COUNTERS",
            "PRIORITY",
            "MARK",
        ]
        params = {
            "WITH_TIMER_INFO": True,
            "WITH_RESULT_INFO": True,
            "WITH_PARSED_DESCRIPTION": True,
        }
        
        try:
            bitrix_response = client.tasks.task.list(
                order=order,
                filter=filter,
                select=select,
                params=params,
                start=0,
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'tasks.task.list',
                    [
                        'order' => [
                            'DEADLINE' => 'asc',
                            'PRIORITY' => 'desc'
                        ],
                        'filter' => [
                            '!STATUS' => 6,
                            '>=DEADLINE' => date('Y-m-d'),
                            'RESPONSIBLE_ID' => 547,
                            '::SUBFILTER-PARAMS' => ['FAVORITE' => 'Y']
                        ],
                        'select' => [
                            'ID', 'TITLE', 'DESCRIPTION', 'STATUS', 'subStatus',
                            'DEADLINE', 'CREATED_DATE', 'RESPONSIBLE_ID',
                            'ACCOMPLICES', 'AUDITORS', 'TAGS', 'COUNTERS',
                            'PRIORITY', 'MARK'
                        ],
                        'params' => [
                            'WITH_TIMER_INFO' => true,
                            'WITH_RESULT_INFO' => true,
                            'WITH_PARSED_DESCRIPTION' => true,
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error fetching tasks: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'tasks.task.list',
            {
                // Sorting
                order: {
                    'DEADLINE': 'asc',
                    'PRIORITY': 'desc'
                },
                // Filtering
                filter: {
                    '!STATUS': 6, // Exclude deferred tasks
                    '>=DEADLINE': new Date().toISOString().split('T')[0], // Not overdue
                    'RESPONSIBLE_ID': 547, // Tasks of a specific responsible person
                    '::SUBFILTER-PARAMS': { 'FAVORITE': 'Y' } // Favorite tasks only
                },
                // Fields to select
                select: [
                    'ID',
                    'TITLE',
                    'DESCRIPTION',
                    'STATUS',
                    'subStatus',
                    'DEADLINE',
                    'CREATED_DATE',
                    'RESPONSIBLE_ID',
                    'ACCOMPLICES',
                    'AUDITORS',
                    'TAGS',
                    'COUNTERS',
                    'PRIORITY',
                    'MARK'
                ],
                // Additional parameters
                params: {
                    'WITH_TIMER_INFO': true,
                    'WITH_RESULT_INFO': true,
                    'WITH_PARSED_DESCRIPTION': true,
                },
            },
            function(result){
                console.info(result.data());
                console.log(result);
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'tasks.task.list',
            [
                'order' => [
                    'DEADLINE' => 'asc',
                    'PRIORITY' => 'desc'
                ],
                'filter' => [
                    '!STATUS' => 6,
                    '>=DEADLINE' => date('Y-m-d'),
                    'RESPONSIBLE_ID' => 547,
                    '::SUBFILTER-PARAMS' => ['FAVORITE' => 'Y']
                ],
                'select' => [
                    'ID', 'TITLE', 'DESCRIPTION', 'STATUS', 'subStatus',
                    'DEADLINE', 'CREATED_DATE', 'RESPONSIBLE_ID',
                    'ACCOMPLICES', 'AUDITORS', 'TAGS', 'COUNTERS',
                    'PRIORITY', 'MARK'
                ],
                'params' => [
                    'WITH_TIMER_INFO' => true,
                    'WITH_RESULT_INFO' => true,
                    'WITH_PARSED_DESCRIPTION' => true,
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        
// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "tasks.task.list", b24.Params{
        	"order": b24.Params{
        		"DEADLINE": "asc",
        		"PRIORITY": "desc",
        	},
        	"filter": b24.Params{
        		"!STATUS":        6,
        		">=DEADLINE":     time.Now().Format("2006-01-02"),
        		"RESPONSIBLE_ID": 547,
        		"::SUBFILTER-PARAMS": b24.Params{
        			"FAVORITE": "Y",
        		},
        	},
        	"select": []string{"ID", "TITLE", "DESCRIPTION", "STATUS", "subStatus", "DEADLINE", "CREATED_DATE", "RESPONSIBLE_ID", "ACCOMPLICES", "AUDITORS", "TAGS", "COUNTERS", "PRIORITY", "MARK"},
        	"params": b24.Params{
        		"WITH_TIMER_INFO":         true,
        		"WITH_RESULT_INFO":        true,
        		"WITH_PARSED_DESCRIPTION": true,
        	},
        }, b24.WithIdempotent())
        if err != nil {
        	return fmt.Errorf("tasks.task.list: %w", err)
        }
        
        // The method wraps the response in an object with the "tasks" key.
        raw, ok := b24.Unwrap(res.Result, "tasks")
        if !ok {
        	return fmt.Errorf("no tasks key in the response")
        }
        
        var items []struct {
        	ID            b24.ID `json:"id"`
        	Title         string `json:"title"`
        	Description   string `json:"description"`
        	Deadline      string `json:"deadline"`
        	CreatedDate   string `json:"createdDate"`
        	ResponsibleID b24.ID `json:"responsibleId"`
        }
        if err := json.Unmarshal(raw, &items); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        for _, it := range items {
        	fmt.Println(it.ID)
        }
        

Response Handling

HTTP Status: 200

{
            "result": {
                "tasks": [
                    {
                        "id": "8017",
                        "title": "Task Example",
                        "description": "Task description with [B]formatting[/B]",
                        "deadline": "2025-10-24T19:00:00+02:00",
                        "createdDate": "2025-06-04T16:15:55+02:00",
                        "responsibleId": "547",
                        "priority": "2",
                        "mark": "",
                        "descriptionInBbcode": "Y",
                        "lengthDeadline": "1",
                        "status": "2",
                        "auditors": [
                            "13",
                            "103"
                        ],
                        "accomplices": [],
                        "group": [],
                        "responsible": {
                            "id": "547",
                            "name": "Maria",
                            "link": "/company/personal/user/547/",
                            "icon": "/bitrix/images/tasks/default_avatar.png",
                            "workPosition": "Tester"
                        },
                        "accomplicesData": [],
                        "auditorsData": {
                            "13": {
                                "id": "13",
                                "name": "John Smith",
                                "link": "/company/personal/user/13/",
                                "icon": "https://mysite.com/b17053/resize_cache/209/c0120a8d7c10d63c83e32398d1ec4d9e/main/c8dd225a1c6ea0a25722d01644b90fe4/8b.jpg",
                                "workPosition": "System Administrator"
                            },
                            "103": {
                                "id": "103",
                                "name": "Samantha Johnson",
                                "link": "/company/personal/user/103/",
                                "icon": "https://mysite.com/b17053/resize_cache/8644/c0120a8d7c10d63c83e32398d1ec4d9e/main/45f/45fff10d17d398a5583184c8350cd197/buh.jpg",
                                "workPosition": "Accountant"
                            }
                        },
                        "taskRequireResult": "Y",
                        "taskHasOpenResult": "N",
                        "taskHasResult": "Y",
                        "timeElapsed": null,
                        "timerIsRunningForCurrentUser": "N",
                        "parsedDescription": "Task description with [B]formatting[/B]",
                        "counter": {
                            "counters": {
                                "expired": 0,
                                "newComments": 0,
                                "projectExpired": 0,
                                "projectNewComments": 0,
                                "mutedExpired": 0,
                                "mutedNewComments": 0
                            },
                            "color": "gray",
                            "value": 0
                        },
                        "tags": {
                            "35": {
                                "id": 35,
                                "title": "arpar"
                            }
                        },
                        "subStatus": "2"
                    }
                ]
            },
            "total": 1,
            "time": {
                "start": 1761054322,
                "finish": 1761054322.348041,
                "duration": 0.3480410575866699,
                "processing": 0,
                "date_start": "2025-10-21T16:45:22+02:00",
                "date_finish": "2025-10-21T16:45:22+02:00",
                "operating_reset_at": 1761054922,
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
object

An object containing the response data

tasks
object

An array of objects, where each object contains a task description.

The set of fields depends on the select parameter

total
integer

Total number of records found

time
time

Information about the request execution time

Error Handling

HTTP Status: 400

{
            "error": "0",
            "error_description": "Invalid sorting key (internal error)"
        }
        

Name
type

Description

error
string

String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only error_description shows the reason

error_description
string

Error message for the developer. Do not show it to the end user without processing

Possible Error Codes

Code

Description

Value

0

Invalid sorting key (internal error)

The order parameter contains a task field that cannot be sorted or a non-existent field

Statuses and System Error Codes

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

429

OPERATION_TIME_LIMIT
Method is blocked due to operation time limit

The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit

401

NO_AUTH_FOUND
Wrong authorization data

The request contains no authorization data: neither an access token nor a webhook code was passed

401

INVALID_REQUEST
Https required

Methods are called over the HTTPS protocol only

401

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support

401

ACCESS_DENIED
REST is available only on commercial plans

REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — REST is available only by subscription

401

INVALID_CREDENTIALS
Invalid request credentials

No active webhook with the specified user identifier and secret code was found

404

ERROR_METHOD_NOT_FOUND
Method not found!

No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope

401

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with provided by the access token

401

expired_token
The access token provided has expired

The access token has expired

401

user_access_error
The user does not have access to the application

The application is installed, but the Bitrix24 administrator has granted access to it only to specific users

403

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

Continue Learning