Get User Counters tasks.task.counters.get
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Scope:
taskWho can execute the method: any user
The method tasks.task.counters.get retrieves task counter values for the specified user.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
userId |
The identifier of the user for whom to retrieve counters. By default, the current user is used. The user ID can be obtained using the get user list method. |
|
groupId |
The identifier of the group for which to retrieve task counters. Pass The identifier can be obtained using the create new group method or the get group list method. |
|
type |
The role for which to retrieve counters. Possible roles:
By default, the role |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"userId":547,"groupId":0,"type":"view_all"}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/tasks.task.counters.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"userId":547,"groupId":0,"type":"view_all","auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/tasks.task.counters.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type CounterInfo = {
counter: number
code: number
}
// Shape of the payload returned in result (match the "response handling" section of the page)
type CountersGetResult = {
expired?: CounterInfo
new_comments?: CounterInfo
}
try {
const response = await $b24.actions.v2.call.make<CountersGetResult>({
method: 'tasks.task.counters.get',
params: {
userId: 547,
groupId: 0,
type: 'view_all',
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Task counters:', result)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getTaskCounters() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'tasks.task.counters.get',
params: {
userId: 547,
groupId: 0,
type: 'view_all',
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Task counters:', result)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getTaskCounters)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.tasks.task.counters.get(
user_id=547,
group_id=0,
type="view_all",
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'tasks.task.counters.get',
[
'userId' => 547,
'groupId' => 0,
'type' => 'view_all'
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
processData($result);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error fetching task counters: ' . $e->getMessage();
}
BX24.callMethod(
'tasks.task.counters.get',
{
userId: 547,
groupId: 0,
type: 'view_all'
},
function(result){
console.info(result.data());
console.log(result);
}
);
require_once('crest.php');
$result = CRest::call(
'tasks.task.counters.get',
[
'userId' => 547,
'groupId' => 0,
'type' => 'view_all'
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "tasks.task.counters.get", b24.Params{
"userId": 547,
"groupId": 0,
"type": "view_all",
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("tasks.task.counters.get: %w", err)
}
keys, ok := b24.Keys(res.Result)
if !ok {
return fmt.Errorf("expected an object in the response")
}
fmt.Println("fields in response:", len(keys))
Response Handling
HTTP Status: 200
{
"result": {
"expired": {
"counter": 1,
"code": 6291456
},
"new_comments": {
"counter": 7,
"code": 12582912
}
},
"total": 1,
"time": {
"start": 1758868152,
"finish": 1758868152.929809,
"duration": 0.9298090934753418,
"processing": 0,
"date_start": "2025-09-26T09:29:12+02:00",
"date_finish": "2025-09-26T09:29:12+02:00",
"operating_reset_at": 1758868752,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
An object where the key is the counter name and the value is an object with counter description. Counter values:
Returns an empty array |
|
total |
Currently not used. Always returns the value |
|
time |
Information about the request execution time |
Counter Object
|
Name |
Description |
|
counter |
The count |
|
code |
Internal counter code |
Error Handling
HTTP Status: 400
{
"error": "0",
"error_description": "Group not found or access denied. (internal error)"
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Description |
Value |
|
|
Invalid value {value} to match with parameter {userId}. Should be value of type int. |
The value of incorrect type is specified in the |
|
|
Group not found or access denied. (internal error) |
The group does not exist or access is denied. |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |