Add Delivery Service Handler sale.delivery.handler.add

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Scope: sale

Who can execute the method: CRM administrator

The method sale.delivery.handler.add adds a delivery service handler.

Method Parameters

Required parameters are marked with *

Name
type

Description

NAME*
string

Name of the delivery service handler

CODE*
string

Symbolic code of the delivery service handler

SORT
integer

Sorting

DESCRIPTION
integer

Description of the delivery service handler

SETTINGS*
object

Object containing information about the settings of the delivery service handler (detailed description provided below)

PROFILES*
object[]

Array containing a list of delivery profile objects (detailed description provided below).

It is implied that the delivery service handler must have at least 1 profile

SETTINGS Parameter

Required parameters are marked with *

Name
type

Description

CALCULATE_URL*
string

URL for calculating delivery cost.

Data about the shipment (what to deliver, where, and how) is sent to this URL, for which the delivery cost needs to be calculated in the response.

The request and response format is detailed in the documentation for the webhook Calculate Delivery Cost

CREATE_DELIVERY_REQUEST_URL
string

URL for creating a delivery order.

Data about the shipment (what to deliver, where, and how) is sent to this URL, for which an order needs to be placed with the delivery service.

The request and response format is detailed in the documentation for the webhook Create Delivery Order

CANCEL_DELIVERY_REQUEST_URL
string

URL for canceling a delivery order.

Data about the shipment (what to deliver, where, and how) is sent to this URL, for which the order needs to be canceled with the delivery service.

The request and response format is detailed in the documentation for the webhook Cancel Delivery Order

HAS_CALLBACK_TRACKING_SUPPORT
string

Indicator of whether the delivery service will send notifications about the status of the delivery order (see method sale.delivery.request.sendmessage).

If event support is indicated, a delivery activity will be created in the manager's interface when ordering delivery, into which changes related to the current delivery status can be transmitted.

Possible values:

  • Y — support available
  • N — no support

CONFIG
object[]

Array of objects with available settings for the delivery service created using this handler (detailed description provided below)

CONFIG Parameter

Required parameters are marked with *

Name
type

Description

TYPE*
string

Type of the setting field
Possible values:

  • STRING — string
  • Y/N — checkbox (yes / no)
  • NUMBER — number
  • ENUM — list
  • DATE — date
  • LOCATION — location

CODE*
string

Symbolic code of the setting

NAME*
string

Name of the setting

OPTIONS
object

List of options for selection. Object in the format key=value. Where key is the option code, and value is the option.

Example:

{
           "Option1Code": "Option1Value",
           "Option2Code": "Option2Value",
           "Option3Code": "Option3Value"
        }
        

This parameter is relevant only for settings of type ENUM

PROFILES Parameter

Required parameters are marked with *

Name
type

Description

NAME*
string

Name of the delivery service handler profile

CODE*
string

Symbolic code of the delivery service handler profile

DESCRIPTION
string

Description of the delivery service handler profile

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"CODE":"uber","NAME":"Uber","DESCRIPTION":"Uber Description","SORT":250,"SETTINGS":{"CALCULATE_URL":"http://gateway.bx/calculate.php","CREATE_DELIVERY_REQUEST_URL":"http://gateway.bx/create_delivery_request.php","CANCEL_DELIVERY_REQUEST_URL":"http://gateway.bx/cancel_delivery_request.php","HAS_CALLBACK_TRACKING_SUPPORT":"Y","CONFIG":[{"TYPE":"STRING","CODE":"SETTING_1","NAME":"String Example"},{"TYPE":"Y/N","CODE":"SETTING_2","NAME":"Checkbox Example"},{"TYPE":"NUMBER","CODE":"SETTING_3","NAME":"Number Example"},{"TYPE":"ENUM","CODE":"SETTING_4","NAME":"Enum Example","OPTIONS":{"Option1Code":"Option1Value","Option2Code":"Option2Value","Option3Code":"Option3Value","Option4Code":"Option4Value","Option5Code":"Option5Value"}},{"TYPE":"DATE","CODE":"SETTING_5","NAME":"Date Example"},{"TYPE":"LOCATION","CODE":"SETTING_6","NAME":"Location Example"}]},"PROFILES":[{"NAME":"Taxi","CODE":"TAXI","DESCRIPTION":"Taxi Delivery"},{"NAME":"Cargo","CODE":"CARGO","DESCRIPTION":"Cargo Delivery"}]}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/sale.delivery.handler.add
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"CODE":"uber","NAME":"Uber","DESCRIPTION":"Uber Description","SORT":250,"SETTINGS":{"CALCULATE_URL":"http://gateway.bx/calculate.php","CREATE_DELIVERY_REQUEST_URL":"http://gateway.bx/create_delivery_request.php","CANCEL_DELIVERY_REQUEST_URL":"http://gateway.bx/cancel_delivery_request.php","HAS_CALLBACK_TRACKING_SUPPORT":"Y","CONFIG":[{"TYPE":"STRING","CODE":"SETTING_1","NAME":"String Example"},{"TYPE":"Y/N","CODE":"SETTING_2","NAME":"Checkbox Example"},{"TYPE":"NUMBER","CODE":"SETTING_3","NAME":"Number Example"},{"TYPE":"ENUM","CODE":"SETTING_4","NAME":"Enum Example","OPTIONS":{"Option1Code":"Option1Value","Option2Code":"Option2Value","Option3Code":"Option3Value","Option4Code":"Option4Value","Option5Code":"Option5Value"}},{"TYPE":"DATE","CODE":"SETTING_5","NAME":"Date Example"},{"TYPE":"LOCATION","CODE":"SETTING_6","NAME":"Location Example"}]},"PROFILES":[{"NAME":"Taxi","CODE":"TAXI","DESCRIPTION":"Taxi Delivery"},{"NAME":"Cargo","CODE":"CARGO","DESCRIPTION":"Cargo Delivery"}],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/sale.delivery.handler.add
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        try {
          const response = await $b24.actions.v2.call.make<number>({
            method: 'sale.delivery.handler.add',
            params: {
              CODE: 'uber',
              NAME: 'Uber',
              DESCRIPTION: 'Uber Description',
              SORT: 250,
              SETTINGS: {
                CALCULATE_URL: 'http://gateway.bx/calculate.php',
                CREATE_DELIVERY_REQUEST_URL: 'http://gateway.bx/create_delivery_request.php',
                CANCEL_DELIVERY_REQUEST_URL: 'http://gateway.bx/cancel_delivery_request.php',
                HAS_CALLBACK_TRACKING_SUPPORT: 'Y',
                CONFIG: [
                  { TYPE: 'STRING', CODE: 'SETTING_1', NAME: 'String Example' },
                  { TYPE: 'Y/N', CODE: 'SETTING_2', NAME: 'Checkbox Example' },
                  { TYPE: 'NUMBER', CODE: 'SETTING_3', NAME: 'Number Example' },
                  {
                    TYPE: 'ENUM',
                    CODE: 'SETTING_4',
                    NAME: 'Enum Example',
                    OPTIONS: {
                      Option1Code: 'Option1Value',
                      Option2Code: 'Option2Value',
                      Option3Code: 'Option3Value',
                      Option4Code: 'Option4Value',
                      Option5Code: 'Option5Value',
                    },
                  },
                  { TYPE: 'DATE', CODE: 'SETTING_5', NAME: 'Date Example' },
                  { TYPE: 'LOCATION', CODE: 'SETTING_6', NAME: 'Location Example' },
                ],
              },
              PROFILES: [
                { NAME: 'Taxi', CODE: 'TAXI', DESCRIPTION: 'Taxi Delivery' },
                { NAME: 'Cargo', CODE: 'CARGO', DESCRIPTION: 'Cargo Delivery' },
              ],
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('Added delivery handler, ID:', result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function addDeliveryHandler() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'sale.delivery.handler.add',
                params: {
                  CODE: 'uber',
                  NAME: 'Uber',
                  DESCRIPTION: 'Uber Description',
                  SORT: 250,
                  SETTINGS: {
                    CALCULATE_URL: 'http://gateway.bx/calculate.php',
                    CREATE_DELIVERY_REQUEST_URL: 'http://gateway.bx/create_delivery_request.php',
                    CANCEL_DELIVERY_REQUEST_URL: 'http://gateway.bx/cancel_delivery_request.php',
                    HAS_CALLBACK_TRACKING_SUPPORT: 'Y',
                    CONFIG: [
                      { TYPE: 'STRING', CODE: 'SETTING_1', NAME: 'String Example' },
                      { TYPE: 'Y/N', CODE: 'SETTING_2', NAME: 'Checkbox Example' },
                      { TYPE: 'NUMBER', CODE: 'SETTING_3', NAME: 'Number Example' },
                      {
                        TYPE: 'ENUM',
                        CODE: 'SETTING_4',
                        NAME: 'Enum Example',
                        OPTIONS: {
                          Option1Code: 'Option1Value',
                          Option2Code: 'Option2Value',
                          Option3Code: 'Option3Value',
                          Option4Code: 'Option4Value',
                          Option5Code: 'Option5Value',
                        },
                      },
                      { TYPE: 'DATE', CODE: 'SETTING_5', NAME: 'Date Example' },
                      { TYPE: 'LOCATION', CODE: 'SETTING_6', NAME: 'Location Example' },
                    ],
                  },
                  PROFILES: [
                    { NAME: 'Taxi', CODE: 'TAXI', DESCRIPTION: 'Taxi Delivery' },
                    { NAME: 'Cargo', CODE: 'CARGO', DESCRIPTION: 'Cargo Delivery' },
                  ],
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('Added delivery handler, ID:', result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', addDeliveryHandler)
        </script>
        
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        settings = {
            "CALCULATE_URL": "http://gateway.bx/calculate.php",
            "CREATE_DELIVERY_REQUEST_URL": "http://gateway.bx/create_delivery_request.php",
            "CANCEL_DELIVERY_REQUEST_URL": "http://gateway.bx/cancel_delivery_request.php",
            "HAS_CALLBACK_TRACKING_SUPPORT": "Y",
            "CONFIG": [
                {
                    "TYPE": "STRING",
                    "CODE": "SETTING_1",
                    "NAME": "String Example",
                },
                {
                    "TYPE": "Y/N",
                    "CODE": "SETTING_2",
                    "NAME": "Checkbox Example",
                },
                {
                    "TYPE": "NUMBER",
                    "CODE": "SETTING_3",
                    "NAME": "Number Example",
                },
                {
                    "TYPE": "ENUM",
                    "CODE": "SETTING_4",
                    "NAME": "Enum Example",
                    "OPTIONS": {
                        "Option1Code": "Option1Value",
                        "Option2Code": "Option2Value",
                        "Option3Code": "Option3Value",
                        "Option4Code": "Option4Value",
                        "Option5Code": "Option5Value",
                    },
                },
                {
                    "TYPE": "DATE",
                    "CODE": "SETTING_5",
                    "NAME": "Date Example",
                },
                {
                    "TYPE": "LOCATION",
                    "CODE": "SETTING_6",
                    "NAME": "Location Example",
                },
            ],
        }
        
        profiles = [
            {
                "NAME": "Taxi",
                "CODE": "TAXI",
                "DESCRIPTION": "Taxi Delivery",
            },
            {
                "NAME": "Cargo",
                "CODE": "CARGO",
                "DESCRIPTION": "Cargo Delivery",
            },
        ]
        
        try:
            bitrix_response = client.sale.delivery.handler.add(
                code='uber',
                name='Uber',
                settings=settings,
                profiles=profiles,
                sort=250,
                description='Uber Description',
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'sale.delivery.handler.add',
                    [
                        'CODE'        => "uber",
                        'NAME'        => "Uber",
                        'DESCRIPTION' => "Uber Description",
                        'SORT'        => 250,
                        'SETTINGS'    => [
                            'CALCULATE_URL'                => "http://gateway.bx/calculate.php",
                            'CREATE_DELIVERY_REQUEST_URL'  => "http://gateway.bx/create_delivery_request.php",
                            'CANCEL_DELIVERY_REQUEST_URL'  => "http://gateway.bx/cancel_delivery_request.php",
                            'HAS_CALLBACK_TRACKING_SUPPORT' => "Y",
                            'CONFIG'                       => [
                                [
                                    'TYPE' => "STRING",
                                    'CODE' => "SETTING_1",
                                    'NAME' => "String Example",
                                ],
                                [
                                    'TYPE' => "Y/N",
                                    'CODE' => "SETTING_2",
                                    'NAME' => "Checkbox Example",
                                ],
                                [
                                    'TYPE' => "NUMBER",
                                    'CODE' => "SETTING_3",
                                    'NAME' => "Number Example",
                                ],
                                [
                                    'TYPE'    => "ENUM",
                                    'CODE'    => "SETTING_4",
                                    'NAME'    => "Enum Example",
                                    'OPTIONS' => [
                                        "Option1Code" => "Option1Value",
                                        "Option2Code" => "Option2Value",
                                        "Option3Code" => "Option3Value",
                                        "Option4Code" => "Option4Value",
                                        "Option5Code" => "Option5Value",
                                    ],
                                ],
                                [
                                    'TYPE' => "DATE",
                                    'CODE' => "SETTING_5",
                                    'NAME' => "Date Example",
                                ],
                                [
                                    'TYPE' => "LOCATION",
                                    'CODE' => "SETTING_6",
                                    'NAME' => "Location Example",
                                ],
                            ],
                        ],
                        'PROFILES'    => [
                            [
                                'NAME'        => "Taxi",
                                'CODE'        => "TAXI",
                                'DESCRIPTION' => "Taxi Delivery",
                            ],
                            [
                                'NAME'        => "Cargo",
                                'CODE'        => "CARGO",
                                'DESCRIPTION' => "Cargo Delivery",
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error adding delivery handler: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'sale.delivery.handler.add', {
                CODE: "uber",
                NAME: "Uber",
                DESCRIPTION: "Uber Description",
                SORT: 250,
                SETTINGS: {
                    CALCULATE_URL: "http://gateway.bx/calculate.php",
                    CREATE_DELIVERY_REQUEST_URL: "http://gateway.bx/create_delivery_request.php",
                    CANCEL_DELIVERY_REQUEST_URL: "http://gateway.bx/cancel_delivery_request.php",
                    HAS_CALLBACK_TRACKING_SUPPORT: "Y",
                    CONFIG: [{
                            TYPE: "STRING",
                            CODE: "SETTING_1",
                            NAME: "String Example",
                        },
                        {
                            TYPE: "Y/N",
                            CODE: "SETTING_2",
                            NAME: "Checkbox Example",
                        },
                        {
                            TYPE: "NUMBER",
                            CODE: "SETTING_3",
                            NAME: "Number Example",
                        },
                        {
                            TYPE: "ENUM",
                            CODE: "SETTING_4",
                            NAME: "Enum Example",
                            OPTIONS: {
                                "Option1Code": "Option1Value",
                                "Option2Code": "Option2Value",
                                "Option3Code": "Option3Value",
                                "Option4Code": "Option4Value",
                                "Option5Code": "Option5Value",
                            },
                        },
                        {
                            TYPE: "DATE",
                            CODE: "SETTING_5",
                            NAME: "Date Example",
                        },
                        {
                            TYPE: "LOCATION",
                            CODE: "SETTING_6",
                            NAME: "Location Example",
                        },
                    ],
                },
                PROFILES: [{
                        NAME: "Taxi",
                        CODE: "TAXI",
                        DESCRIPTION: "Taxi Delivery",
                    },
                    {
                        NAME: "Cargo",
                        CODE: "CARGO",
                        DESCRIPTION: "Cargo Delivery",
                    },
                ],
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.info(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'sale.delivery.handler.add',
            [
                'CODE' => "uber",
                'NAME' => "Uber",
                'DESCRIPTION' => "Uber Description",
                'SORT' => 250,
                'SETTINGS' => [
                    'CALCULATE_URL' => "http://gateway.bx/calculate.php",
                    'CREATE_DELIVERY_REQUEST_URL' => "http://gateway.bx/create_delivery_request.php",
                    'CANCEL_DELIVERY_REQUEST_URL' => "http://gateway.bx/cancel_delivery_request.php",
                    'HAS_CALLBACK_TRACKING_SUPPORT' => "Y",
                    'CONFIG' => [
                        ['TYPE' => "STRING", 'CODE' => "SETTING_1", 'NAME' => "String Example"],
                        ['TYPE' => "Y/N", 'CODE' => "SETTING_2", 'NAME' => "Checkbox Example"],
                        ['TYPE' => "NUMBER", 'CODE' => "SETTING_3", 'NAME' => "Number Example"],
                        [
                            'TYPE' => "ENUM",
                            'CODE' => "SETTING_4",
                            'NAME' => "Enum Example",
                            'OPTIONS' => [
                                "Option1Code" => "Option1Value",
                                "Option2Code" => "Option2Value",
                                "Option3Code" => "Option3Value",
                                "Option4Code" => "Option4Value",
                                "Option5Code" => "Option5Value",
                            ],
                        ],
                        ['TYPE' => "DATE", 'CODE' => "SETTING_5", 'NAME' => "Date Example"],
                        ['TYPE' => "LOCATION", 'CODE' => "SETTING_6", 'NAME' => "Location Example"],
                    ],
                ],
                'PROFILES' => [
                    ['NAME' => "Taxi", 'CODE' => "TAXI", 'DESCRIPTION' => "Taxi Delivery"],
                    ['NAME' => "Cargo", 'CODE' => "CARGO", 'DESCRIPTION' => "Cargo Delivery"],
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        
// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "sale.delivery.handler.add", b24.Params{
        	"CODE":        "uber",
        	"NAME":        "Uber",
        	"DESCRIPTION": "Uber Description",
        	"SORT":        250,
        	"SETTINGS": b24.Params{
        		"CALCULATE_URL":                 "http://gateway.bx/calculate.php",
        		"CREATE_DELIVERY_REQUEST_URL":   "http://gateway.bx/create_delivery_request.php",
        		"CANCEL_DELIVERY_REQUEST_URL":   "http://gateway.bx/cancel_delivery_request.php",
        		"HAS_CALLBACK_TRACKING_SUPPORT": "Y",
        		"CONFIG": []b24.Params{
        			{
        				"TYPE": "STRING",
        				"CODE": "SETTING_1",
        				"NAME": "String Example",
        			},
        			{
        				"TYPE": "Y/N",
        				"CODE": "SETTING_2",
        				"NAME": "Checkbox Example",
        			},
        			{
        				"TYPE": "NUMBER",
        				"CODE": "SETTING_3",
        				"NAME": "Number Example",
        			},
        			{
        				"TYPE": "ENUM",
        				"CODE": "SETTING_4",
        				"NAME": "Enum Example",
        				"OPTIONS": b24.Params{
        					"Option1Code": "Option1Value",
        					"Option2Code": "Option2Value",
        					"Option3Code": "Option3Value",
        					"Option4Code": "Option4Value",
        					"Option5Code": "Option5Value",
        				},
        			},
        			{
        				"TYPE": "DATE",
        				"CODE": "SETTING_5",
        				"NAME": "Date Example",
        			},
        			{
        				"TYPE": "LOCATION",
        				"CODE": "SETTING_6",
        				"NAME": "Location Example",
        			},
        		},
        	},
        	"PROFILES": []b24.Params{
        		{
        			"NAME":        "Taxi",
        			"CODE":        "TAXI",
        			"DESCRIPTION": "Taxi Delivery",
        		},
        		{
        			"NAME":        "Cargo",
        			"CODE":        "CARGO",
        			"DESCRIPTION": "Cargo Delivery",
        		},
        	},
        })
        if err != nil {
        	return fmt.Errorf("sale.delivery.handler.add: %w", err)
        }
        
        var newID b24.ID
        if err := json.Unmarshal(res.Result, &newID); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println("id:", newID)
        

Successful Response

HTTP status: 200

{
           "result":14,
           "time":{
              "start":1713872092.378366,
              "finish":1713872092.691408,
              "duration":0.31304192543029785,
              "processing":0.015096187591552734,
              "date_start":"2024-04-23T14:34:52+02:00",
              "date_finish":"2024-04-23T14:34:52+02:00"
           }
        }
        

Returned Data

Name
type

Description

result
sale_delivery_handler.ID

Identifier of the delivery service handler

time
time

Information about the execution time of the request

Error Handling

HTTP status: 400, 403

{
           "error":"ERROR_CHECK_FAILURE",
           "error_description":"Parameter CODE is not defined"
        }
        

Name
type

Description

error
string

String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only error_description shows the reason

error_description
string

Error message for the developer. Do not show it to the end user without processing

Possible Error Codes

Code

Description

Status

ERROR_CHECK_FAILURE

Validation error of incoming parameters (details in the error description)

400

ERROR_HANDLER_ADD

Error when trying to add a delivery service handler

400

ERROR_HANDLER_ALREADY_EXIST

A delivery service handler with the specified code CODE already exists

400

ACCESS_DENIED

Insufficient rights to add a delivery service handler

403

Statuses and System Error Codes

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

429

OPERATION_TIME_LIMIT
Method is blocked due to operation time limit

The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit

401

NO_AUTH_FOUND
Wrong authorization data

The request contains no authorization data: neither an access token nor a webhook code was passed

401

INVALID_REQUEST
Https required

Methods are called over the HTTPS protocol only

401

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support

401

ACCESS_DENIED
REST is available only on commercial plans

REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — REST is available only by subscription

401

INVALID_CREDENTIALS
Invalid request credentials

No active webhook with the specified user identifier and secret code was found

404

ERROR_METHOD_NOT_FOUND
Method not found!

No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope

401

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with provided by the access token

401

expired_token
The access token provided has expired

The access token has expired

401

user_access_error
The user does not have access to the application

The application is installed, but the Bitrix24 administrator has granted access to it only to specific users

403

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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