Update Status "Delivered" imconnector.send.status.delivery
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Scope:
imopenlinesWho can execute the method: any user
The method imconnector.send.status.delivery confirms in Bitrix24 that an outgoing message from an open line has been successfully delivered to an external system. This method does not resend the message; it only records the delivery result.
In the current implementation of open lines, when processing the "delivered" status, the message is also marked as "read."
The method is not applicable for incoming messages from an external system to an open line.
The method works only in the context of the application.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
CONNECTOR* |
String code of the connector specified in the |
|
LINE* |
Identifier of the open line. The identifier can be obtained using the methods imopenlines.config.get and imopenlines.config.list.get |
|
MESSAGES* |
Array of delivery statuses. Each element of the array is an object with blocks The structure of the object is described in detail below |
MESSAGES Parameter
|
Name |
Description |
|
im |
Internal identifiers of the message in Bitrix24 (detailed description) |
|
message |
Message data in the external system (detailed description) |
|
chat |
Chat data in the external system (detailed description) |
im Object
|
Name |
Description |
|
chat_id |
Identifier of the open line chat in Bitrix24 for the outgoing message |
|
message_id |
Identifier of the message in Bitrix24 for which the delivery status needs to be set |
The fields im.chat_id and im.message_id should be obtained from the event OnImConnectorMessageAdd when Bitrix24 sends a message to the external system.
Typically, these values are saved when processing the event and then used to send the delivery status.
The external identifiers message.id and chat.id do not replace im.message_id and im.chat_id.
message Object
|
Name |
Description |
|
id |
Array of external message identifiers for which the delivery status is being sent. Even for a single message, pass an array, e.g., |
|
date |
Delivery time of the message in Unix Timestamp in seconds |
chat Object
|
Name |
Description |
|
id |
Identifier of the chat or channel in the external system. It is recommended to pass the same value as in |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{
"CONNECTOR": "myconnector",
"LINE": 107,
"MESSAGES": [
{
"im": {
"chat_id": 323,
"message_id": 85911
},
"message": {
"id": ["ext-msg-1007"],
"date": 1738065600
},
"chat": {
"id": "channel-123"
}
}
],
"auth": "**put_access_token_here**"
}' \
https://**put_your_bitrix24_address**/rest/imconnector.send.status.delivery
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type SendStatusDeliveryResult = {
SUCCESS: boolean
DATA: unknown[]
}
try {
const response = await $b24.actions.v2.call.make<SendStatusDeliveryResult>({
method: 'imconnector.send.status.delivery',
params: {
CONNECTOR: 'myconnector',
LINE: 107,
MESSAGES: [
{
im: { chat_id: 323, message_id: 85911 },
message: { id: ['ext-msg-1007'], date: 1738065600 },
chat: { id: 'channel-123' },
},
],
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Delivery status accepted:', result.SUCCESS, 'data:', result.DATA)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function sendStatusDelivery() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'imconnector.send.status.delivery',
params: {
CONNECTOR: 'myconnector',
LINE: 107,
MESSAGES: [
{
im: { chat_id: 323, message_id: 85911 },
message: { id: ['ext-msg-1007'], date: 1738065600 },
chat: { id: 'channel-123' },
},
],
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Delivery status accepted:', result.SUCCESS, 'data:', result.DATA)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', sendStatusDelivery)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.imconnector.send.status.delivery(
connector="myconnector",
line=107,
messages=[
{
"im": {
"chat_id": 323,
"message_id": 85911,
},
"message": {
"id": [
"ext-msg-1007",
],
"date": 1738065600,
},
"chat": {
"id": "channel-123",
},
},
],
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
$result = $b24Service->core->call(
'imconnector.send.status.delivery',
[
'CONNECTOR' => 'myconnector',
'LINE' => 107,
'MESSAGES' => [
[
'im' => ['chat_id' => 323, 'message_id' => 85911],
'message' => ['id' => ['ext-msg-1007'], 'date' => 1738065600],
'chat' => ['id' => 'channel-123'],
],
],
]
);
BX24.callMethod(
'imconnector.send.status.delivery',
{
CONNECTOR: 'myconnector',
LINE: 107,
MESSAGES: [
{
im: { chat_id: 323, message_id: 85911 },
message: { id: ['ext-msg-1007'], date: 1738065600 },
chat: { id: 'channel-123' },
},
],
},
function(result) {
console.log(result.data());
}
);
$result = CRest::call(
'imconnector.send.status.delivery',
[
'CONNECTOR' => 'myconnector',
'LINE' => 107,
'MESSAGES' => [
[
'im' => ['chat_id' => 323, 'message_id' => 85911],
'message' => ['id' => ['ext-msg-1007'], 'date' => 1738065600],
'chat' => ['id' => 'channel-123'],
],
],
]
);
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "imconnector.send.status.delivery", b24.Params{
"CONNECTOR": "myconnector",
"LINE": 107,
"MESSAGES": []b24.Params{
{
"im": b24.Params{
"chat_id": 323,
"message_id": 85911,
},
"message": b24.Params{
"id": []string{"ext-msg-1007"},
"date": 1738065600,
},
"chat": b24.Params{
"id": "channel-123",
},
},
},
})
if err != nil {
return fmt.Errorf("imconnector.send.status.delivery: %w", err)
}
var item struct {
Success bool `json:"SUCCESS"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.Success)
Response Handling
HTTP Status: 200
{
"result": {
"SUCCESS": true,
"DATA": []
},
"time": {
"start": 1738065600.11,
"finish": 1738065600.21,
"duration": 0.10,
"processing": 0.04,
"date_start": "2025-01-28T12:00:00+00:00",
"date_finish": "2025-01-28T12:00:00+00:00"
}
}
Returned Data
|
Name |
Description |
|
SUCCESS |
Returns |
|
DATA |
Empty array upon successful processing |
|
time |
Information about the execution time of the request |
Error Handling
HTTP Status: 400, 403
{
"error": "WRONG_AUTH_TYPE",
"error_description": "Current authorization type is denied for this method Application context required"
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Status |
Code |
Description |
Value |
|
|
|
Current authorization type is denied for this method Application context required |
Method called not in the context of the OAuth application |
|
|
|
Argument 'CONNECTOR' is null or empty |
|
|
|
|
Argument 'LINE' is null or empty |
|
|
|
|
Argument 'MESSAGES' is null or empty |
|
|
|
|
Unable to find a suitable provider for the connector |
Failed to initialize provider for the connector |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Register the Connector imconnector.register
- Activate Connector imconnector.activate
- Get the Status of the Connector imconnector.status
- Set Connector Settings imconnector.connector.data.set
- Get the List of Connectors imconnector.list
- Unregister the Connector imconnector.unregister
- Send Messages to Bitrix24 imconnector.send.messages
- Update Sent Messages with imconnector.update.messages
- Delete Sent Messages imconnector.delete.messages
- Set a New Chat Name imconnector.chat.name.set
- How to Create an Open Channels Connector for Website Chat