Set Parameters For crm.item.details.configuration.set

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Scope: crm

Who can execute the method: access rights during method execution depend on the provided data:

  • Any user has the right to set their personal settings
  • A user can set common and others' settings only if they are an administrator

The method crm.item.details.configuration.set sets the configurations for the card of a specific CRM object. It records the personal settings of the specified user or common configurations for all users.

Note

  1. The settings for repeat lead detail forms may differ from those of simple lead detail forms. The parameter extras.leadCustomerType is used to switch between lead detail form settings.
  2. The settings for the CRM object detail form may vary depending on their Sales Funnel. The parameters used for switching are:
    • extras.categoryId — for SPAs
    • extras.dealCategoryId — for deals

Method Parameters

Required parameters are marked with *

Name
type

Description

entityTypeId*
integer

Identifier of the system or custom type of CRM entities

data*
section[]

List of section describing the configuration of field sections in the item card. The structure of section is described below

userId
user

Identifier of the user for whom you want to set the configuration.

If the parameter is not provided, the userId of the user calling this method will be used.

Required only when requesting personal settings

scope
string

Scope of the settings. Acceptable values:

  • 'P' — personal settings
  • 'C' — shared settings

By default, the value is 'P'

extras
object

Additional parameters. Possible values and their structure are described below

Section

Describes a specific section with fields within the item card.

Required parameters are marked with *

Name
type

Description

name*
string

Unique name of the section

title*
string

Title of the section. Displayed in the item card

type*
string

Type of the section.

Currently, only the value 'section' is available

elements
section_element[]

Array of section_element, describing the configuration of fields in the section

Section_Element

Configuration of a specific field within the section.

Required parameters are marked with *

Name
type

Description

name*
string

Field identifier. A list of available fields can be obtained using crm.item.fields

optionFlags
integer

Should the field always be displayed:

  • 1 — yes
  • 0 — no

By default, the value is 0

options
object

Additional list of options for the field

section_element.options

Name
type

Fields where the option is available

Description

Default

defaultAddressType
integer

ADDRESS

Default address type identifier. To find possible address types, use crm.enum.addresstype

Calculated

defaultCountry
string

PHONE
CLIENT
COMPANY
CONTACT
MYCOMPANY_ID

Country code for the default phone number format — a string of two Latin letters. For example "RU"

Calculated

isPayButtonVisible
boolean

OPPORTUNITY_WITH_CURRENCY

Whether the payment acceptance button is shown.

Possible values:

  • 'true' — shown
  • 'false' — hidden

'true'

isPaymentDocumentsVisible
boolean

OPPORTUNITY_WITH_CURRENCY

Whether the "Payment and Delivery" block is shown.

Possible values:

  • 'true' — shown
  • 'false' — hidden

'true'

Parameter extras

The parameter in extras depends on the CRM object.

CRM Object

Name

Description

SPA

categoryId

Identifier of the SPA funnel. Can be obtained using crm.category.list.

If not specified, the default funnel identifier for this SPA is used

Deal

dealCategoryId

Identifier of the deal funnel. Can be obtained using crm.category.list.

If not specified, the default funnel identifier for deals is used

Lead

leadCustomerType

Type of leads.

Possible values:

  • 1 — simple leads
  • 2 — repeat leads

Code Examples

How to Use Examples in Documentation

For a user with id = 1, set the following configuration for item cards

  • Section 1 - Personal information
    • First Name
      • Always show
    • Last Name
      • Always show
    • Middle Name
    • Date of Birth
    • Phone
      • Always show
      • Default country: United Kingdom (+44)
    • Address
  • Section 2 - Basic Information
    • Contact Type
    • Source
    • Position
  • Section 3 - Additional information
    • Photo
    • Comment
    • Custom Field #1
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":3,"userId":1,"data":[{"name":"section_1","title":"Personal Data","type":"section","elements":[{"name":"NAME","optionFlags":1},{"name":"LAST_NAME","optionFlags":1},{"name":"SECOND_NAME"},{"name":"BIRTHDATE"},{"name":"PHONE","optionFlags":1,"options":{"defaultCountry":"GB"}},{"name":"ADDRESS","optionFlags":1,"options":{"defaultAddressType":4}}]},{"name":"section_2","title":"Basic Information","type":"section","elements":[{"name":"TYPE_ID"},{"name":"SOURCE_ID"},{"name":"POST"}]},{"name":"section_3","title":"Additional Information","type":"section","elements":[{"name":"PHOTO"},{"name":"COMMENTS"},{"name":"UF_CRM_1720697698689"}]}]}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.details.configuration.set
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":3,"userId":1,"data":[{"name":"section_1","title":"Personal Data","type":"section","elements":[{"name":"NAME","optionFlags":1},{"name":"LAST_NAME","optionFlags":1},{"name":"SECOND_NAME"},{"name":"BIRTHDATE"},{"name":"PHONE","optionFlags":1,"options":{"defaultCountry":"GB"}},{"name":"ADDRESS","optionFlags":1,"options":{"defaultAddressType":4}}]},{"name":"section_2","title":"Basic Information","type":"section","elements":[{"name":"TYPE_ID"},{"name":"SOURCE_ID"},{"name":"POST"}]},{"name":"section_3","title":"Additional Information","type":"section","elements":[{"name":"PHOTO"},{"name":"COMMENTS"},{"name":"UF_CRM_1720697698689"}]}],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.details.configuration.set
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        try {
          const response = await $b24.actions.v2.call.make<boolean>({
            method: 'crm.item.details.configuration.set',
            params: {
              entityTypeId: 3,
              userId: 1,
              data: [
                {
                  name: 'section_1',
                  title: 'Personal data',
                  type: 'section',
                  elements: [
                    {
                      name: 'NAME',
                      optionFlags: 1,
                    },
                    {
                      name: 'LAST_NAME',
                      optionFlags: 1,
                    },
                    {
                      name: 'SECOND_NAME',
                    },
                    {
                      name: 'BIRTHDATE',
                    },
                    {
                      name: 'PHONE',
                      optionFlags: 1,
                      options: {
                        defaultCountry: 'GB',
                      },
                    },
                    {
                      name: 'ADDRESS',
                      optionFlags: 1,
                      options: {
                        defaultAddressType: 4,
                      },
                    },
                  ],
                },
                {
                  name: 'section_2',
                  title: 'Main information',
                  type: 'section',
                  elements: [
                    { name: 'TYPE_ID' },
                    { name: 'SOURCE_ID' },
                    { name: 'POST' },
                  ],
                },
                {
                  name: 'section_3',
                  title: 'Additional information',
                  type: 'section',
                  elements: [
                    { name: 'PHOTO' },
                    { name: 'COMMENTS' },
                    { name: 'UF_CRM_1720697698689' },
                  ],
                },
              ],
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('Configuration saved successfully:', result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function setDetailsConfiguration() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.item.details.configuration.set',
                params: {
                  entityTypeId: 3,
                  userId: 1,
                  data: [
                    {
                      name: 'section_1',
                      title: 'Personal data',
                      type: 'section',
                      elements: [
                        {
                          name: 'NAME',
                          optionFlags: 1,
                        },
                        {
                          name: 'LAST_NAME',
                          optionFlags: 1,
                        },
                        {
                          name: 'SECOND_NAME',
                        },
                        {
                          name: 'BIRTHDATE',
                        },
                        {
                          name: 'PHONE',
                          optionFlags: 1,
                          options: {
                            defaultCountry: 'GB',
                          },
                        },
                        {
                          name: 'ADDRESS',
                          optionFlags: 1,
                          options: {
                            defaultAddressType: 4,
                          },
                        },
                      ],
                    },
                    {
                      name: 'section_2',
                      title: 'Main information',
                      type: 'section',
                      elements: [
                        { name: 'TYPE_ID' },
                        { name: 'SOURCE_ID' },
                        { name: 'POST' },
                      ],
                    },
                    {
                      name: 'section_3',
                      title: 'Additional information',
                      type: 'section',
                      elements: [
                        { name: 'PHOTO' },
                        { name: 'COMMENTS' },
                        { name: 'UF_CRM_1720697698689' },
                      ],
                    },
                  ],
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('Configuration saved successfully:', result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', setDetailsConfiguration)
        </script>
        

        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        try:
            bitrix_response = client.crm.item.details.configuration.set(
                entity_type_id=3,
                user_id=1,
                data=[
                    {
                        "name": "section_1",
                        "title": "Personal Data",
                        "type": "section",
                        "elements": [
                            {
                                "name": "NAME",
                                "optionFlags": 1,
                            },
                            {
                                "name": "LAST_NAME",
                                "optionFlags": 1,
                            },
                            {
                                "name": "SECOND_NAME",
                            },
                            {
                                "name": "BIRTHDATE",
                            },
                            {
                                "name": "PHONE",
                                "optionFlags": 1,
                                "options": {
                                    "defaultCountry": "GB",
                                },
                            },
                            {
                                "name": "ADDRESS",
                                "optionFlags": 1,
                                "options": {
                                    "defaultAddressType": 4,
                                },
                            },
                        ],
                    },
                    {
                        "name": "section_2",
                        "title": "Basic Information",
                        "type": "section",
                        "elements": [
                            {
                                "name": "TYPE_ID",
                            },
                            {
                                "name": "SOURCE_ID",
                            },
                            {
                                "name": "POST",
                            },
                        ],
                    },
                    {
                        "name": "section_3",
                        "title": "Additional Information",
                        "type": "section",
                        "elements": [
                            {
                                "name": "PHOTO",
                            },
                            {
                                "name": "COMMENTS",
                            },
                            {
                                "name": "UF_CRM_1720697698689",
                            },
                        ],
                    },
                ],
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected Error: {error}")
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.item.details.configuration.set',
                    [
                        'entityTypeId' => 3,
                        'userId'       => 1,
                        'data'         => [
                            [
                                'name'     => "section_1",
                                'title'    => "Personal Data",
                                'type'     => "section",
                                'elements' => [
                                    [
                                        'name'        => "NAME",
                                        'optionFlags' => 1,
                                    ],
                                    [
                                        'name'        => "LAST_NAME",
                                        'optionFlags' => 1,
                                    ],
                                    [
                                        'name' => "SECOND_NAME",
                                    ],
                                    [
                                        'name' => "BIRTHDATE",
                                    ],
                                    [
                                        'name'     => "PHONE",
                                        'optionFlags' => 1,
                                        'options'  => [
                                            'defaultCountry' => "GB",
                                        ],
                                    ],
                                    [
                                        'name'     => "ADDRESS",
                                        'optionFlags' => 1,
                                        'options'  => [
                                            'defaultAddressType' => 4,
                                        ],
                                    ],
                                ],
                            ],
                            [
                                'name'     => "section_2",
                                'title'    => "Basic Information",
                                'type'     => "section",
                                'elements' => [
                                    ['name' => "TYPE_ID"],
                                    ['name' => "SOURCE_ID"],
                                    ['name' => "POST"],
                                ],
                            ],
                            [
                                'name'     => "section_3",
                                'title'    => "Additional Information",
                                'type'     => "section",
                                'elements' => [
                                    ['name' => "PHOTO"],
                                    ['name' => "COMMENTS"],
                                    ['name' => "UF_CRM_1720697698689"],
                                ],
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error setting details configuration: ' . $e->getMessage();
        }
        
    BX24.callMethod(
                'crm.item.details.configuration.set',
                {
                    entityTypeId: 3,
                    userId: 1,
                    data: [
                        {
                            name: "section_1",
                            title: "Personal Data",
                            type: "section",
                            elements: [
                                {
                                    name: "NAME",
                                    optionFlags: 1,
                                },
                                {
                                    name: "LAST_NAME",
                                    optionFlags: 1,
                                },
                                {
                                    name: "SECOND_NAME",
                                },
                                {
                                    name: "BIRTHDATE",
                                },
                                {
                                    name: "PHONE",
                                    optionFlags: 1,
                                    options: {
                                        defaultCountry: "GB",
                                    },
                                },
                                {
                                    name: "ADDRESS",
                                    optionFlags: 1,
                                    options: {
                                        defaultAddressType: 4,
                                    },
                                },
                            ],
                        },
                        {
                            name: "section_2",
                            title: "Basic Information",
                            type: "section",
                            elements: [
                                { name: "TYPE_ID" },
                                { name: "SOURCE_ID" },
                                { name: "POST" },
                            ],
                        },
                        {
                            name: "section_3",
                            title: "Additional Information",
                            type: "section",
                            elements: [
                                { name: "PHOTO" },
                                { name: "COMMENTS" },
                                { name: "UF_CRM_1720697698689" },
                            ],
                        },
                    ],
                },
                (result) => {
                    if (result.error())
                    {
                        console.error(result.error());
        
                        return;
                    }
        
                    console.info(result.data());
                },
            );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.details.configuration.set',
            [
                'entityTypeId' => 3,
                'userId' => 1,
                'data' => [
                    [
                        'name' => "section_1",
                        'title' => "Personal Data",
                        'type' => "section",
                        'elements' => [
                            [
                                'name' => "NAME",
                                'optionFlags' => 1,
                            ],
                            [
                                'name' => "LAST_NAME",
                                'optionFlags' => 1,
                            ],
                            [
                                'name' => "SECOND_NAME",
                            ],
                            [
                                'name' => "BIRTHDATE",
                            ],
                            [
                                'name' => "PHONE",
                                'optionFlags' => 1,
                                'options' => [
                                    'defaultCountry' => "GB",
                                ],
                            ],
                            [
                                'name' => "ADDRESS",
                                'optionFlags' => 1,
                                'options' => [
                                    'defaultAddressType' => 4,
                                ],
                            ],
                        ],
                    ],
                    [
                        'name' => "section_2",
                        'title' => "Basic Information",
                        'type' => "section",
                        'elements' => [
                            ['name' => "TYPE_ID"],
                            ['name' => "SOURCE_ID"],
                            ['name' => "POST"],
                        ],
                    ],
                    [
                        'name' => "section_3",
                        'title' => "Additional Information",
                        'type' => "section",
                        'elements' => [
                            ['name' => "PHOTO"],
                            ['name' => "COMMENTS"],
                            ['name' => "UF_CRM_1720697698689"],
                        ],
                    ],
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        
// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.item.details.configuration.set", b24.Params{
        	"entityTypeId": 3,
        	"userId":       1,
        	"data": []b24.Params{
        		{
        			"name":  "section_1",
        			"title": "Personal Data",
        			"type":  "section",
        			"elements": []b24.Params{
        				{
        					"name":        "NAME",
        					"optionFlags": 1,
        				},
        				{
        					"name":        "LAST_NAME",
        					"optionFlags": 1,
        				},
        				{
        					"name": "SECOND_NAME",
        				},
        				{
        					"name": "BIRTHDATE",
        				},
        				{
        					"name":        "PHONE",
        					"optionFlags": 1,
        					"options": b24.Params{
        						"defaultCountry": "GB",
        					},
        				},
        				{
        					"name":        "ADDRESS",
        					"optionFlags": 1,
        					"options": b24.Params{
        						"defaultAddressType": 4,
        					},
        				},
        			},
        		},
        		{
        			"name":  "section_2",
        			"title": "Basic Information",
        			"type":  "section",
        			"elements": []b24.Params{
        				{
        					"name": "TYPE_ID",
        				},
        				{
        					"name": "SOURCE_ID",
        				},
        				{
        					"name": "POST",
        				},
        			},
        		},
        		{
        			"name":  "section_3",
        			"title": "Additional Information",
        			"type":  "section",
        			"elements": []b24.Params{
        				{
        					"name": "PHOTO",
        				},
        				{
        					"name": "COMMENTS",
        				},
        				{
        					"name": "UF_CRM_1720697698689",
        				},
        			},
        		},
        	},
        })
        if err != nil {
        	return fmt.Errorf("crm.item.details.configuration.set: %w", err)
        }
        
        var ok bool
        if err := json.Unmarshal(res.Result, &ok); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println("done:", ok)
        

Result

Example of the resulting configuration

Response Handling

HTTP status: 200

{
            "result": true,
            "time": {
                "start": 1720699969.76157,
                "finish": 1720699970.153406,
                "duration": 0.39183592796325684,
                "processing": 0.02178215980529785,
                "date_start": "2024-07-11T14:12:49+02:00",
                "date_finish": "2024-07-11T14:12:50+02:00",
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
boolean

Root element of the response. Returns true on success

time
time

Information about the request execution time

Error Handling

HTTP status: 400

{
            "error": "",
            "error_description": "Element at index 0 in section at index 1 does not have name."
        }
        

Name
type

Description

error
string

String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only error_description shows the reason

error_description
string

Error message for the developer. Do not show it to the end user without processing

Possible Error Codes

Code

Description

Value

Empty value

Parameter 'entityTypeId' is not defined

Required parameter entityTypeId not provided

Empty value

The entity type 'entityTypeName' is not supported in current context.

The method does not support this entity type

Empty value

Access denied.

The user does not have administrative rights

Empty value

Parameter 'data' must be array.

The data parameter is not an array

Empty value

The data must be indexed array.

A non-indexed array was passed in data

Empty value

There are no data to write.

An empty array was passed in data

Empty value

Section at index i have type data[i].type. The expected type is 'section'.

The value in data[i].type is different from 'section'

Empty value

Section at index i does not have name.

An empty value was passed in data[i].name

Empty value

Section at index i does not have title.

An empty value was passed in data[i].title

Empty value

Element at index j in section at index i does not have name.

An empty value was passed in data[i].elements[j].name

Statuses and System Error Codes

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

429

OPERATION_TIME_LIMIT
Method is blocked due to operation time limit

The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit

401

NO_AUTH_FOUND
Wrong authorization data

The request contains no authorization data: neither an access token nor a webhook code was passed

401

INVALID_REQUEST
Https required

Methods are called over the HTTPS protocol only

401

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support

401

ACCESS_DENIED
REST is available only on commercial plans

REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — REST is available only by subscription

401

INVALID_CREDENTIALS
Invalid request credentials

No active webhook with the specified user identifier and secret code was found

404

ERROR_METHOD_NOT_FOUND
Method not found!

No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope

401

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with provided by the access token

401

expired_token
The access token provided has expired

The access token has expired

401

user_access_error
The user does not have access to the application

The application is installed, but the Bitrix24 administrator has granted access to it only to specific users

403

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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