Get Element by Id crm.item.get
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Scope:
crmWho can execute the method: any user with "read" access permission for CRM object elements
This method returns information about an entity based on its identifier and the identifier of the CRM object type.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
entityTypeId* |
Identifier of the system or custom type whose element we want to retrieve. Numeric values for system types (Lead — 1, Deal — 2, Contact — 3, Company — 4, Invoice — 31, etc.) are listed in the CRM object types reference. The identifier for a smart process can be obtained using the crm.type.list method. |
|
id* |
Identifier of the element whose information we want to retrieve. This can be obtained using the |
|
useOriginalUfNames |
This parameter controls the format of custom field names in the response.
Default is |
Code Examples
How to Use Examples in Documentation
Retrieve information about a lead with id = 250
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"entityTypeId":1,"id":250,"useOriginalUfNames":"N"}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"entityTypeId":1,"id":250,"useOriginalUfNames":"N","auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.item.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type CrmItemGetResult = {
item: {
id: number
createdTime: ISODate
updatedTime: ISODate
createdBy: number
updatedBy: number
assignedById: number
opened: string
stageId: string
stageSemanticId: string
opportunity: number
currencyId: string
sourceId: string
title: string
name: string
lastName: string
movedBy: number
movedTime: ISODate
lastActivityBy: number
lastActivityTime: ISODate
email: string
phone: string
fm: Array<{
id: number
valueType: string
value: string
typeId: string
}>
observers: number[]
contactIds: number[]
entityTypeId: number
}
}
try {
const response = await $b24.actions.v2.call.make<CrmItemGetResult>({
method: 'crm.item.get',
params: {
entityTypeId: 1,
id: 250,
useOriginalUfNames: 'N',
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Item:', result.item.id, result.item.title, result.item.entityTypeId)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function fetchCrmItem() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.item.get',
params: {
entityTypeId: 1,
id: 250,
useOriginalUfNames: 'N',
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Item:', result.item.id, result.item.title, result.item.entityTypeId)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', fetchCrmItem)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.item.get(
entity_type_id=1,
bitrix_id=250,
use_original_uf_names=False,
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$entityTypeId = 1; // Example entity type ID
$id = 123; // Example item ID
$itemResult = $serviceBuilder
->getCRMScope()
->item()
->get($entityTypeId, $id);
$item = $itemResult->item();
print("ID: " . $item->id . PHP_EOL);
print("XML ID: " . $item->xmlId . PHP_EOL);
print("Title: " . $item->title . PHP_EOL);
print("Created By: " . $item->createdBy . PHP_EOL);
print("Updated By: " . $item->updatedBy . PHP_EOL);
print("Moved By: " . $item->movedBy . PHP_EOL);
print("Created Time: " . $item->createdTime->format(DATE_ATOM) . PHP_EOL);
print("Updated Time: " . $item->updatedTime->format(DATE_ATOM) . PHP_EOL);
print("Moved Time: " . $item->movedTime->format(DATE_ATOM) . PHP_EOL);
print("Category ID: " . $item->categoryId . PHP_EOL);
print("Opened: " . ($item->opened ? 'true' : 'false') . PHP_EOL);
print("Previous Stage ID: " . $item->previousStageId . PHP_EOL);
print("Begin Date: " . $item->begindate->format(DATE_ATOM) . PHP_EOL);
print("Close Date: " . $item->closedate->format(DATE_ATOM) . PHP_EOL);
print("Company ID: " . $item->companyId . PHP_EOL);
print("Contact ID: " . $item->contactId . PHP_EOL);
print("Opportunity: " . $item->opportunity . PHP_EOL);
print("Is Manual Opportunity: " . ($item->isManualOpportunity ? 'true' : 'false') . PHP_EOL);
print("Tax Value: " . $item->taxValue . PHP_EOL);
print("Currency ID: " . $item->currencyId . PHP_EOL);
print("Opportunity Account: " . $item->opportunityAccount . PHP_EOL);
print("Tax Value Account: " . $item->taxValueAccount . PHP_EOL);
print("Account Currency ID: " . $item->accountCurrencyId . PHP_EOL);
print("My Company ID: " . $item->mycompanyId . PHP_EOL);
print("Source ID: " . $item->sourceId . PHP_EOL);
print("Source Description: " . $item->sourceDescription . PHP_EOL);
print("Webform ID: " . $item->webformId . PHP_EOL);
print("Assigned By ID: " . $item->assignedById . PHP_EOL);
print("Last Activity By: " . $item->lastActivityBy . PHP_EOL);
print("Last Activity Time: " . $item->lastActivityTime->format(DATE_ATOM) . PHP_EOL);
print("UTM Source: " . $item->utmSource . PHP_EOL);
print("UTM Medium: " . $item->utmMedium . PHP_EOL);
print("UTM Campaign: " . $item->utmCampaign . PHP_EOL);
print("UTM Content: " . $item->utmContent . PHP_EOL);
print("UTM Term: " . $item->utmTerm . PHP_EOL);
print("Observers: " . json_encode($item->observers) . PHP_EOL);
print("Contact IDs: " . json_encode($item->contactIds) . PHP_EOL);
print("Entity Type ID: " . $item->entityTypeId . PHP_EOL);
} catch (Throwable $e) {
print("Error: " . $e->getMessage() . PHP_EOL);
}
BX24.callMethod(
'crm.item.get',
{
entityTypeId: 1,
id: 250,
useOriginalUfNames: 'N',
},
(result) => {
if (result.error())
{
console.error(result.error());
return;
}
console.info(result.data());
},
);
require_once('crest.php');
$result = CRest::call(
'crm.item.get',
[
'entityTypeId' => 1,
'id' => 250,
'useOriginalUfNames' => 'N',
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.item.get", b24.Params{
"entityTypeId": 1,
"id": 250,
"useOriginalUfNames": "N",
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("crm.item.get: %w", err)
}
// The method wraps the response in an object with the "item" key.
raw, ok := b24.Unwrap(res.Result, "item")
if !ok {
return fmt.Errorf("no item key in the response")
}
var item struct {
ID b24.ID `json:"id"`
CreatedTime string `json:"createdTime"`
UpdatedTime string `json:"updatedTime"`
CreatedBy int `json:"createdBy"`
UpdatedBy int `json:"updatedBy"`
AssignedByID b24.ID `json:"assignedById"`
}
if err := json.Unmarshal(raw, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.ID, item.CreatedTime)
Response Handling
HTTP status: 200
{
"result": {
"item": {
"id": 250,
"createdTime": "2024-07-22T18:00:08+02:00",
"dateCreateShort": null,
"updatedTime": "2024-07-22T18:00:08+02:00",
"dateModifyShort": null,
"createdBy": 1,
"updatedBy": 1,
"assignedById": 1,
"opened": "Y",
"companyId": 0,
"contactId": 0,
"stageId": "IN_PROCESS",
"isConvert": null,
"statusDescription": null,
"stageSemanticId": "P",
"productId": null,
"opportunity": 999.9,
"currencyId": "USD",
"sourceId": "TRADE_SHOW",
"sourceDescription": "Exhibition about admins",
"title": "Lead #250",
"name": "Admin",
"lastName": "Admins",
"secondName": "Admin",
"shortName": null,
"companyTitle": "Administrative Company",
"post": "Admin",
"address": null,
"comments": "[B]Comment about admin[/B]",
"webformId": 0,
"originatorId": null,
"originId": null,
"dateClosed": null,
"birthdate": "2000-01-01T02:00:00+02:00",
"honorific": "UC_N1LWUS",
"hasPhone": "Y",
"hasEmail": "Y",
"hasImol": "N",
"login": null,
"isReturnCustomer": "N",
"searchContent": "250 Lead #250 Admins Admin Admin Administrative Company 999.90 US Dollar 6111111111 111111111 11111111 1111111 111111 11111 1111 111 nqzva rknzcyr pbz In progress Exhibition Exhibition about admins g Admin [O]Comment about admin[/O] 321",
"isManualOpportunity": "Y",
"movedBy": 1,
"movedTime": "2024-07-22T17:00:08+02:00",
"lastActivityBy": 1,
"lastActivityTime": "2024-07-22T17:00:08+02:00",
"phoneMobile": "",
"phoneWork": "+6111111111",
"phoneMailing": "",
"emailHome": "",
"emailWork": "admin@example.com",
"emailMailing": "",
"skype": null,
"icq": null,
"imol": "",
"email": "admin@example.com",
"phone": "+6111111111",
"fm": [
{
"id": 101,
"valueType": "WORK",
"value": "+6111111111",
"typeId": "PHONE"
},
{
"id": 102,
"valueType": "WORK",
"value": "admin@example.com",
"typeId": "EMAIL"
}
],
"ufCrm_1720019876534": "321",
"parentId1222": null,
"parentId1226": null,
"parentId1228": null,
"parentId1236": null,
"parentId1238": null,
"parentId1240": null,
"parentId1244": null,
"parentId1246": null,
"parentId1254": null,
"parentId1256": null,
"utmSource": null,
"utmMedium": null,
"utmCampaign": null,
"utmContent": null,
"utmTerm": null,
"observers": [],
"contactIds": [],
"entityTypeId": 1
}
},
"time": {
"start": 1721660468.931424,
"finish": 1721660469.416092,
"duration": 0.4846680164337158,
"processing": 0.16368508338928223,
"date_start": "2024-07-22T17:01:08+02:00",
"date_finish": "2024-07-22T17:01:09+02:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
The root element of the response. Contains a single key |
|
item |
Information about the entity, field description |
|
time |
Object containing information about the request execution time |
The response contains the fm field — an array of all system multiple fields (phone, e-mail, and others) in a structured format. Each array item contains:
id— the record identifier (required for updating or deleting viacrm.item.update)typeId— the field type:PHONE,EMAIL,WEB,IMvalueType— the value subtype:WORK,MOBILE,HOME,MAILING,OTHERvalue— the value
The phoneWork, phoneMobile, emailWork fields and similar ones are flat aliases for convenient access to the first value of the corresponding type from fm. They do not replace fm and do not allow managing multiple values of the same type.
By default, custom field names are returned in camelCase, e.g., ufCrm2_1639669411830.
When passing the parameter useOriginalUfNames with the value Y, custom fields will be returned with their original names, for example UF_CRM_2_1639669411830.
Error Handling
HTTP status: 400, 403
{
"error": "NOT_FOUND",
"error_description": "Element not found"
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Status |
Code |
Description |
Value |
|
|
|
Action is allowed only to intranet users |
User is not an intranet user |
|
|
|
SPA not found |
Occurs when an invalid |
|
|
|
Item not found |
An item with the given |
|
|
|
You do not have permission to view this item |
User does not have read access permission for elements of type |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |