Update Comment crm.timeline.comment.update
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Scope:
crmWho can execute the method: any user
This method adds a "Comment" type activity to the timeline.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Integer identifier of the "Comment" type deal (e.g., |
|
fields* |
Field values (detailed description provided below) for updating the "Comment" type deal in the following structure:
Warning Starting from version crm 23.100.0, only parameters with the key |
|
ownerTypeId |
Integer identifier of the CRM object type to which the comment is linked (e.g., |
|
ownerId |
Integer identifier of the CRM object to which the comment is attached (e.g., |
Parameter fields
|
Name |
Description |
|
COMMENT |
The text of the comment |
|
FILES |
List of files. An array of values described according to the rules |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"fields":{"COMMENT":"Comment was changed","FILES":[["1.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],["2.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]]}}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.update
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"fields":{"COMMENT":"Comment was changed","FILES":[["1.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],["2.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]]},"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.timeline.comment.update
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
try {
const response = await $b24.actions.v2.call.make<number>({
method: 'crm.timeline.comment.update',
params: {
id: 999,
fields: {
COMMENT: 'Comment was changed',
FILES: [
['1.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
['2.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
],
},
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Updated comment id:', result)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function updateTimelineComment() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.timeline.comment.update',
params: {
id: 999,
fields: {
COMMENT: 'Comment was changed',
FILES: [
['1.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
['2.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
],
},
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Updated comment id:', result)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', updateTimelineComment)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.timeline.comment.update(
bitrix_id=999,
fields={
"COMMENT": "Comment was changed",
"FILES": [
["1.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],
["2.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],
],
},
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'crm.timeline.comment.update',
[
'id' => 999,
'fields' => [
'COMMENT' => 'Comment was changed',
'FILES' => [
['1.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
['2.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
],
],
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
// The data processing logic you need
processData($result);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error updating timeline comment: ' . $e->getMessage();
}
BX24.callMethod(
"crm.timeline.comment.update",
{
id: 999,
fields:
{
"COMMENT": "Comment was changed",
"FILES": [
[
"1.gif",
"R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
],
[
"2.gif",
"R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
],
]
}
},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.timeline.comment.update',
[
'id' => 999,
'fields' => [
'COMMENT' => 'Comment was changed',
'FILES' => [
["1.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],
["2.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]
]
]
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.timeline.comment.update", b24.Params{
"id": 999,
"fields": b24.Params{
"COMMENT": "Comment was changed",
"FILES": []any{
[]string{"1.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="},
[]string{"2.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="},
},
},
})
if err != nil {
return fmt.Errorf("crm.timeline.comment.update: %w", err)
}
var value b24.ID
if err := json.Unmarshal(res.Result, &value); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println("result:", value)
Response Handling
HTTP status: 200
{
"result": 999,
"time": {
"start": 1715091541.642592,
"finish": 1715091541.730599,
"duration": 0.08800697326660156,
"date_start": "2024-05-03T17:19:01+03:00",
"date_finish": "2024-05-03T17:19:01+03:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Returns the integer identifier of the updated comment |
|
time |
Information about the request execution time |
Error Handling
HTTP status: 400
{
"error": "NOT_FOUND",
"error_description": "Not found."
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Description |
|
|
Owner of the item not found |
|
|
Insufficient permissions |
|
|
Element not found |
|
|
Empty comment |
|
|
Required fields are not provided |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |