Get a List of Comments From crm.timeline.comment.list
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Scope:
crmWho can execute the method: a user with read access to CRM entities
The method crm.timeline.comment.list retrieves a list of all comments associated with a specified CRM object.
Method Parameters
|
Name |
Description |
|
select |
An array of fields to be selected. Pass the fields of the result object. If not provided or an empty array is passed, all fields will be returned. |
|
filter* |
An object for filtering the selected comments in the format The filter works on two mandatory fields:
|
|
order |
An object for sorting the selected comments in the format Only the fields Possible values for
|
|
start |
This parameter is used for managing pagination. The page size for results is always static: 50 records. If the parameter is not provided, the default value To select the second page of results, you need to pass the value The formula for calculating the
|
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"filter":{"ENTITY_ID":10,"ENTITY_TYPE":"deal"},"select":["ID","CREATED","ENTITY_ID","ENTITY_TYPE","AUTHOR_ID","COMMENT","FILES"],"start":50}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.list
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"filter":{"ENTITY_ID":10,"ENTITY_TYPE":"deal"},"select":["ID","CREATED","ENTITY_ID","ENTITY_TYPE","AUTHOR_ID","COMMENT","FILES"],"start":50,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.timeline.comment.list
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
type CommentFile = {
id: number
date: ISODate
type: string
name: string
size: number
image?: { width: number; height: number }
authorId: number
authorName: string
urlPreview: string
urlShow: string
urlDownload: string
}
// Shape of each CommentItem returned in result[]
type CommentItem = {
ID: string
ENTITY_ID: string
ENTITY_TYPE: string
CREATED: ISODate | null
COMMENT: string
AUTHOR_ID: string
FILES: Record<string, CommentFile>
}
try {
// crm.timeline.comment.list returns a single page (max 50 records). For the whole result set
// use a list helper: $b24.actions.v2.callList.make() returns every record as one
// array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
// NOTE: the list helpers do not accept `order` (it is excluded from their params, so
// passing it is a TS error) — keep this call.make + `start` variant when sort matters.
const response = await $b24.actions.v2.call.make<CommentItem[]>({
method: 'crm.timeline.comment.list',
params: {
filter: {
ENTITY_ID: 10,
ENTITY_TYPE: 'deal',
},
select: [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
],
start: 50,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Comments count:', result.length, 'first comment:', result[0])
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function fetchTimelineComments() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
// crm.timeline.comment.list returns a single page (max 50 records). For the whole result set
// use a list helper: $b24.actions.v2.callList.make() returns every record as one
// array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
// NOTE: the list helpers do not accept `order` (it is excluded from their params, so
// passing it is a TS error) — keep this call.make + `start` variant when sort matters.
const response = await $b24.actions.v2.call.make({
method: 'crm.timeline.comment.list',
params: {
filter: {
ENTITY_ID: 10,
ENTITY_TYPE: 'deal',
},
select: [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
],
start: 50,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Comments count:', result.length, 'first comment:', result[0])
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', fetchTimelineComments)
</script>
Example
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.timeline.comment.list(
filter={
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select=[
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected Error: {error}")
Example as_list
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.timeline.comment.list(
filter={
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select=[
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
).as_list().response
result = bitrix_response.result
for item in result:
print(item)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected Error: {error}")
Example as_list_fast
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.timeline.comment.list(
filter={
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select=[
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
).as_list_fast(descending=True).response
result = bitrix_response.result
for item in result:
print(item)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected Error: {error}")
try {
$response = $b24Service
->core
->call(
'crm.timeline.comment.list',
[
'filter' => [
'ENTITY_ID' => 10,
'ENTITY_TYPE' => 'deal',
],
'select' => [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
],
'start' => 50,
]
);
$result = $response
->getResponseData()
->getResult();
if ($result->error()) {
error_log($result->error());
echo 'Error: ' . $result->error();
} else {
echo 'Success: ' . print_r($result->data(), true);
}
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error fetching timeline comments: ' . $e->getMessage();
}
BX24.callMethod(
"crm.timeline.comment.list",
{
filter: {
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select: [
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
start: 50,
},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.timeline.comment.list',
[
'filter' => [
'ENTITY_ID' => 10,
'ENTITY_TYPE' => 'deal',
],
'select' => [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
],
'start' => 50,
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.timeline.comment.list", b24.Params{
"filter": b24.Params{
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
"select": []string{"ID", "CREATED", "ENTITY_ID", "ENTITY_TYPE", "AUTHOR_ID", "COMMENT", "FILES"},
"start": 50,
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("crm.timeline.comment.list: %w", err)
}
var items []struct {
ID b24.ID `json:"ID"`
EntityID b24.ID `json:"ENTITY_ID"`
EntityType string `json:"ENTITY_TYPE"`
Created string `json:"CREATED"`
Comment string `json:"COMMENT"`
AuthorID b24.ID `json:"AUTHOR_ID"`
}
if err := json.Unmarshal(res.Result, &items); err != nil {
return fmt.Errorf("parse response: %w", err)
}
for _, it := range items {
fmt.Println(it.ID, it.EntityID)
}
// Total and Next are filled in by list methods; for a full
// list traversal, use client.Core().Pages and Scan.
if res.Total != nil {
fmt.Println("total:", *res.Total)
}
Response Handling
HTTP status: 200
{
"result": [
{
"ID": "999",
"ENTITY_ID": "2",
"ENTITY_TYPE": "deal",
"CREATED": "2020-03-02T12:00:00+03:00",
"COMMENT": "New comment was added",
"AUTHOR_ID": "1",
"FILES": {
"1": {
"id": 1,
"date": "2020-03-02T12:00:00+03:00",
"type": "image",
"name": "1.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Dou",
"urlPreview": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&width=640&height=640&signature=292f450929833cd881070155e05a2c41b5bb265ea8c8c1bc2108dbcbb56f667f&ts=1718366521&filename=1.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&ts=1718366521&filename=1.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/930/?&ncc=1&filename=1.gif"
},
"2": {
"id": 2,
"date": "2020-03-02T12:00:00+03:00",
"type": "image",
"name": "2.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Dou",
"urlPreview": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&width=640&height=640&signature=118de010a40eff06fb9d691ee9235e2ef809a17780e46927bf8b12f8dc3224db&ts=1718366521&filename=2.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&ts=1718366521&filename=2.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/931/?&ncc=1&filename=2.gif"
}
}
},
{
"ID": "1000",
"ENTITY_ID": "2",
"ENTITY_TYPE": "deal",
"CREATED": "2020-03-02T12:00:00+03:00",
"COMMENT": "Test comment",
"AUTHOR_ID": "1",
"FILES": {}
}
],
"total": 2,
"time": {
"start": 1715091541.642592,
"finish": 1715091541.730599,
"duration": 0.08800697326660156,
"date_start": "2024-05-03T17:19:01+03:00",
"date_finish": "2024-05-03T17:19:01+03:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
The root element of the response containing an array of objects with information about the selected comments |
|
total |
The total number of records found |
|
time |
Information about the request execution time |
Error Handling
HTTP status: 400
{
"error": "",
"error_description": "Access denied."
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Error message |
Description |
|
Empty string |
Access denied |
No permissions for the specified CRM object |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |