Update CRM Status Element crm.status.update
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Scope:
crmWho can execute the method: User with CRM administrator rights
The method crm.status.update updates the parameters of an existing CRM status element.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Identifier of the status element to be updated. You can get the list using the method crm.status.list |
|
fields* |
Array of fields to update. The list of available fields is described below |
Parameter fields
|
Name |
Description |
|
NAME |
Name |
|
SORT |
Sorting |
|
COLOR |
Hex color code, for example |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":123,"fields":{"NAME":"New name","COLOR":"#00A9F4"}}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.status.update
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":123,"fields":{"NAME":"New name","COLOR":"#00A9F4"},"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.status.update
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
try {
const response = await $b24.actions.v2.call.make<boolean>({
method: 'crm.status.update',
params: {
id: 123,
fields: {
NAME: 'New name',
COLOR: '#00A9F4',
},
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Status updated:', result)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function updateStatus() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.status.update',
params: {
id: 123,
fields: {
NAME: 'New name',
COLOR: '#00A9F4',
},
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Status updated:', result)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', updateStatus)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.status.update(
bitrix_id=123,
fields={
"NAME": "New name",
"COLOR": "#00A9F4",
},
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'crm.status.update',
[
'id' => 123,
'fields' => [
'NAME' => 'New name',
'COLOR' => '#00A9F4'
]
]
);
$result = $response
->getResponseData()
->getResult();
if ($result->error()) {
error_log($result->error());
echo 'Error updating status: ' . $result->error();
} else {
echo 'Success: ' . print_r($result->data(), true);
}
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error updating status: ' . $e->getMessage();
}
BX24.callMethod(
"crm.status.update",
{
id: 123,
fields: {
NAME: "New name",
COLOR: "#00A9F4"
}
},
function(result) {
if(result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.status.update',
[
'id' => 123,
'fields' => [
'NAME' => 'New name',
'COLOR' => '#00A9F4'
]
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.status.update", b24.Params{
"id": 123,
"fields": b24.Params{
"NAME": "New name",
"COLOR": "#00A9F4",
},
})
if err != nil {
return fmt.Errorf("crm.status.update: %w", err)
}
var ok bool
if err := json.Unmarshal(res.Result, &ok); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println("done:", ok)
Response Handling
HTTP status: 200
{
"result": true,
"time": {
"start": 1752149050.805837,
"finish": 1752149050.842422,
"duration": 0.036585092544555664,
"processing": 0.009345054626464844,
"date_start": "2025-07-10T15:04:10+03:00",
"date_finish": "2025-07-10T15:04:10+03:00",
"operating_reset_at": 1752149650,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Root element of the response, contains |
|
time |
Information about the request execution time |
Error Handling
HTTP status: 400
{
"error": "Invalid identifier.",
"error_description": "An incorrect identifier was passed."
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Description |
Value |
|
|
|
No permission to perform the operation |
|
|
|
An invalid identifier was provided |
|
|
|
Element not found |
|
|
|
Error while updating the element |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Get Description of CRM Status Fields crm.status.fields
- Get a List of Directory Items by Filter crm.status.list
- Get a Directory Item by ID crm.status.get
- Create CRM Status Element crm.status.add
- Delete CRM Status Element crm.status.delete
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