Get Information About Document Template by Id crm.documentgenerator.template.get
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Scope:
crmWho can execute the method: a user with "modify" access permission for document generator templates
The method crm.documentgenerator.template.get returns information about a template by its identifier.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Identifier of the template |
Code Examples
How to Use Examples in Documentation
Example of retrieving a document template, where:
- template identifier —
41
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":41}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.documentgenerator.template.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":41,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.documentgenerator.template.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type TemplateGetResult = {
template: {
id: string
name: string
region: string
code: string | null
download: string
downloadMachine: string
active: string
moduleId: string
numeratorId: string
withStamps: string
users: Record<string, string>
isDeleted: string
sort: string
entityTypeId: string[]
createTime: ISODate
updateTime: ISODate
}
}
try {
const response = await $b24.actions.v2.call.make<TemplateGetResult>({
method: 'crm.documentgenerator.template.get',
params: {
id: 41,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info(result.template.id, result.template.name, result.template.active)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getTemplate() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.documentgenerator.template.get',
params: {
id: 41,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info(result.template.id, result.template.name, result.template.active)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getTemplate)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.crm.documentgenerator.template.get(bitrix_id=41).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'crm.documentgenerator.template.get',
[
'id' => 41,
]
);
$result = $response
->getResponseData()
->getResult();
echo '<pre>';
print_r($result);
echo '</pre>';
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error getting template: ' . $e->getMessage();
}
BX24.callMethod(
'crm.documentgenerator.template.get',
{
id: 41,
},
(result) => {
result.error()
? console.error(result.error())
: console.info(result.data())
;
},
);
require_once('crest.php');
$result = CRest::call(
'crm.documentgenerator.template.get',
[
'id' => 41,
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.documentgenerator.template.get", b24.Params{
"id": 41,
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("crm.documentgenerator.template.get: %w", err)
}
// The method wraps the response in an object with the "template" key.
raw, ok := b24.Unwrap(res.Result, "template")
if !ok {
return fmt.Errorf("no template key in the response")
}
var item struct {
ID b24.ID `json:"id"`
Name string `json:"name"`
Region string `json:"region"`
Download string `json:"download"`
DownloadMachine string `json:"downloadMachine"`
Active string `json:"active"`
}
if err := json.Unmarshal(raw, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.ID, item.Name)
Response Handling
HTTP status: 200
{
"result": {
"template": {
"id": "41",
"name": "Template from file (updated)",
"region": "de",
"code": null,
"download": "https://mysite.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.template.download&SITE_ID=s1&id=41",
"downloadMachine": "https://mysite.com/rest/crm.documentgenerator.template.download.json?auth=***&token=***",
"active": "Y",
"moduleId": "crm",
"numeratorId": "49",
"withStamps": "N",
"users": {
"UA": "UA"
},
"isDeleted": "N",
"sort": "500",
"entityTypeId": [
"2"
],
"createTime": "2026-03-18T15:54:20+03:00",
"updateTime": "2026-03-18T17:26:29+03:00"
}
},
"time": {
"start": 1773846100,
"finish": 1773846100.102531,
"duration": 0.10253095626831055,
"processing": 0,
"date_start": "2026-03-18T18:01:40+03:00",
"date_finish": "2026-03-18T18:01:40+03:00",
"operating_reset_at": 1773846700,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Root element of the response. Contains the object |
|
time |
Information about the request execution time |
Template Type
|
Name |
Description |
|
id |
Identifier of the template |
|
name |
Template name |
|
region |
Template region |
|
Symbolic code of the template |
|
|
download |
Link to download the template file |
|
downloadMachine |
Link to download the template file for the application |
|
active |
Template activity: |
|
moduleId |
Module identifier |
|
numeratorId |
The identifier of the numerator |
|
withStamps |
Include stamp and signature: |
|
users |
Object of access permission codes in the format |
|
isDeleted |
Template deletion flag: |
|
sort |
Sorting index |
|
entityTypeId |
Array of CRM object identifiers for which the template is available |
|
createTime |
Date and time of template creation |
|
updateTime |
Date and time of the last template update |
Error Handling
HTTP status: 400
{
"error": "0",
"error_description": "Template not found"
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Description |
Value |
|
|
Template not found |
Template with the specified |
|
|
Access denied |
No access to the template |
|
Empty value |
You do not have permissions to modify templates |
Insufficient permissions to modify document generator templates |
|
Empty value |
Module documentgenerator is not installed |
The |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Add a New Template crm.documentgenerator.template.add
- Update Existing Document Template crm.documentgenerator.template.update
- Get a List of Document Templates crm.documentgenerator.template.list
- Delete Document Template crm.documentgenerator.template.delete
- Get Document Template Fields crm.documentgenerator.template.getfields
- How to Add a Template and Create a Document Based on It