Get Chat ID im.chat.get
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Scope:
imWho can execute the method: any user
The method im.chat.get retrieves the chat ID.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
ENTITY_TYPE* |
The type of object for linking the chat to an external context. Passed as a string. Possible values:
|
|
ENTITY_ID* |
Identifier of the object within Passed as a string. The format depends on the selected Supported formats for common types:
For other |
Specifics of Searching Group and Project Chats
The method is designed to search by a unique pair of ENTITY_TYPE and ENTITY_ID. If Bitrix24 has multiple chats with the same pair of values, the method returns one of the found chats.
To retrieve the ID of the standard group or project chat, pass ENTITY_TYPE with the SONET_GROUP value and ENTITY_ID with the group identifier value.
If a duplicate system chat was created for the group using im.chat.add, the search becomes ambiguous: im.chat.get can return the standard chat, while im.dialog.get with DIALOG_ID=sg<group identifier> can return another chat.
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"ENTITY_TYPE":"CRM","ENTITY_ID":"DEAL|1663"}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.chat.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"ENTITY_TYPE":"CRM","ENTITY_ID":"DEAL|1663","auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/im.chat.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type ImChatGetResult = {
ID: number
}
try {
const response = await $b24.actions.v2.call.make<ImChatGetResult>({
method: 'im.chat.get',
params: {
ENTITY_TYPE: 'CRM',
ENTITY_ID: 'DEAL|1663',
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Chat ID:', result.ID)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getChatId() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'im.chat.get',
params: {
ENTITY_TYPE: 'CRM',
ENTITY_ID: 'DEAL|1663',
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Chat ID:', result.ID)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getChatId)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.im.chat.get(
entity_type="CRM",
entity_id="DEAL|1663",
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'im.chat.get',
[
'ENTITY_TYPE' => 'CRM',
'ENTITY_ID' => 'DEAL|1663',
]
);
$result = $response
->getResponseData()
->getResult();
echo 'CHAT_ID: ' . var_export($result, true);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error: ' . $e->getMessage();
}
BX24.callMethod(
'im.chat.get',
{
ENTITY_TYPE: 'CRM',
ENTITY_ID: 'DEAL|1663',
},
function(result)
{
if (result.error())
{
console.error(result.error());
}
else
{
console.log(result.data());
}
}
);
require_once('crest.php');
$result = CRest::call(
'im.chat.get',
[
'ENTITY_TYPE' => 'CRM',
'ENTITY_ID' => 'DEAL|1663',
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "im.chat.get", b24.Params{
"ENTITY_TYPE": "CRM",
"ENTITY_ID": "DEAL|1663",
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("im.chat.get: %w", err)
}
var item struct {
ID b24.ID `json:"ID"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.ID)
Response Handling
HTTP Status: 200
{
"result": {
"ID": 1437
},
"time": {
"start": 1772028217,
"finish": 1772028217.949613,
"duration": 0.949613094329834,
"processing": 0,
"date_start": "2026-02-25T17:03:37+01:00",
"date_finish": "2026-02-25T17:03:37+01:00",
"operating_reset_at": 1772028817,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Returns an object with the chat ID The method will return
|
|
time |
Information about the execution time of the request |
Error Handling
HTTP Status: 401
{
"error": "INVALID_CREDENTIALS",
"error_description": "Invalid request credentials"
}
The method has no error codes of its own — only system REST API errors are possible.
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
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|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
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|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
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|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
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The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |