Get a List of Users by Filter user.get

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Scope: user, user_brief, user_basic

Who can execute the method: any user

The user.get method allows you to retrieve a filtered list of users. The method returns all users except for: bots, email users, users for Open Channels, and Replica users.

The method does not return integrators. The list of user fields in Bitrix24 that will be obtained as a result of executing the method depends on the application's/webhook's scope. Details about accessing user data can be found in the article.

Method Parameters

Required parameters are marked with *

Name `type`	Description
sort `string`	The field by which the results are sorted. Sorting works on all fields from user.add
order `string`	Sorting direction: `ASC` — ascending `DESC` — descending
FILTER `string`	You can additionally specify any parameters from user.add for filtering by their values. In addition to the main fields, additional ones are available: `UF_DEPARTMENT` — company structure affiliation; `UF_PHONE_INNER` — internal phone number; `IS_ONLINE` — [Y\|N] allows you to show only authorized users or not. `NAME_SEARCH` — quick search by personal data. `USER_TYPE` — user type. Can take the following values: `employee` — employee, `extranet` — extranet user, `email` — email user `ACTIVE` — when set to true, excludes dismissed users from the request. Filtering parameters can accept array values. An additional prefix can be assigned to the key to specify the filter's behavior. Possible prefix values: `>=` — greater than or equal to `>` — greater than `<=` — less than or equal to `<` — less than `@` — IN (an array is passed as the value) `!@`— NOT IN (an array is passed as the value) `%` — LIKE, substring search. The `%` symbol in the filter value does not need to be passed. The search looks for a substring in any position of the string. `=%` — LIKE, substring search. The `%` symbol needs to be passed in the value. Examples: "mol%" — looking for values starting with "mol" "%mol" — looking for values ending with "mol" "%mol%" — looking for values where "mol" can be in any position `%=` — LIKE (see description above) `!%` — NOT LIKE, substring search. The `%` symbol in the filter value does not need to be passed. The search goes from both sides. `!=%` — NOT LIKE, substring search. The `%` symbol needs to be passed in the value. Examples: "mol%" — looking for values not starting with "mol" "%mol" — looking for values not ending with "mol" "%mol%" — looking for values where the substring "mol" is not present in any position. `!%=` — NOT LIKE (see description above) `=` — equals, exact match (used by default) `!=` - not equal `!` — not equal
ADMIN_MODE `boolean`	Key for operation in administrator mode. Used to obtain data about any users
start `integer`	This parameter is used for managing pagination. The page size of results is always static: 50 records. To select the second page of results, you need to pass the value `50`. To select the third page of results — the value `100`, and so on. The formula for calculating the `start` parameter value: `start = (N-1) * 50`, where `N` — the desired page number

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{
            "UF_DEPARTMENT": 1,
            "SORT": "ID",
            "ORDER": "asc",
            "start": 10
        }' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/user.get

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{
            "UF_DEPARTMENT": 1,
            "SORT": "ID",
            "ORDER": "asc",
            "start": 10,
            "auth": "**put_access_token_here**"
        }' \
        https://**put_your_bitrix24_address**/rest/user.get

try
        {
        	const response = await $b24.callMethod(
        		'user.get',
        		{
        			'UF_DEPARTMENT': 1,
        			'SORT': 'ID',
        			'ORDER': 'asc',
        			'start': 10
        		}
        	);
        	
        	const result = response.getData().result;
        	console.dir(result);
        }
        catch( error )
        {
        	console.error('Error:', error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'user.get',
                    [
                        'UF_DEPARTMENT' => 1,
                        'SORT'         => 'ID',
                        'ORDER'        => 'asc',
                        'start'        => 10,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting users: ' . $e->getMessage();
        }

BX24.callMethod(
            "user.get",
            {
                "UF_DEPARTMENT": 1,
                "SORT": "ID",
                "ORDER": "asc"
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error());
                    return;
                }
        
                console.dir(result.data());
        
                if (result.more())
                {
                    result.next();
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'user.get',
            [
                "UF_DEPARTMENT" => 1,
                "SORT" => 'ID',
                "ORDER" => 'asc',
                "start" => 10
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Filtering by Name Starting with "Iva"

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"NAME":"Iva%"}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/user.get

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"NAME":"Iva%"},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/user.get

try
        {
        	const response = await $b24.callMethod(
        		'user.get',
        		{
        			filter: {
        				"NAME": "Iva%"
        			}
        		}
        	);
        	
        	const result = response.getData().result;
        	console.log(result);
        }
        catch( error )
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'user.get',
                    [
                        'filter' => [
                            'NAME' => 'Iva%'
                        ]
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error fetching user data: ' . $e->getMessage();
        }

BX24.callMethod(
            "user.get",
            {
                filter: {
                    "NAME": "Iva%"
                }
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'user.get',
            [
                'filter' => [
                    'NAME' => 'Iva%'
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Filtering by Last Name Not Containing "ov"

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"!%LAST_NAME":"ov"}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/user.get

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"!%LAST_NAME":"ov"},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/user.get

try
        {
        	const response = await $b24.callMethod(
        		"user.get",
        		{
        			filter: {
        				"!%LAST_NAME": "ov"
        			}
        		}
        	);
        	
        	const result = response.getData().result;
        	console.log(result);
        }
        catch( error )
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'user.get',
                    [
                        'filter' => [
                            '!%LAST_NAME' => 'ov',
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting users: ' . $e->getMessage();
        }

BX24.callMethod(
            "user.get",
            {
                filter: {
                    "!%LAST_NAME": "ov"
                }
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'user.get',
            [
                'filter' => [
                    '!%LAST_NAME' => 'ov'
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Filtering by Multiple Cities of Residence

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"@PERSONAL_CITY":["New York","Los Angeles"]}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/user.get

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"filter":{"@PERSONAL_CITY":["New York","Los Angeles"]},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/user.get

try
        {
        	const response = await $b24.callMethod(
        		'user.get',
        		{
        			filter: {
        				'@PERSONAL_CITY': ['New York', 'Los Angeles']
        			}
        		}
        	);
        	
        	const result = response.getData().result;
        	console.log(result);
        }
        catch( error )
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'user.get',
                    [
                        'filter' => [
                            '@PERSONAL_CITY' => ['New York', 'Los Angeles']
                        ]
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting users: ' . $e->getMessage();
        }

BX24.callMethod(
            "user.get",
            {
                filter: {
                    "@PERSONAL_CITY": ["New York", "Los Angeles"]
                }
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'user.get',
            [
                'filter' => [
                    '@PERSONAL_CITY' => ['New York', 'Los Angeles']
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

    {
                "result": [
                    {
                        "ID": "1",
                        "ACTIVE": true,
                        "NAME": "Vadim",
                        "LAST_NAME": "Valeev",
                        "SECOND_NAME": "",
                        "EMAIL": "v.r.valeev@bitrix.com",
                        "LAST_LOGIN": "2024-07-25T13:06:54+00:00",
                        "DATE_REGISTER": "2024-07-15T00:00:00+00:00",
                        "TIME_ZONE": "",
                        "IS_ONLINE": "Y",
                        "TIMESTAMP_X": {
                        },
                        "LAST_ACTIVITY_DATE": {
                        },
                        "PERSONAL_GENDER": "",
                        "PERSONAL_WWW": "",
                        "PERSONAL_BIRTHDAY": "2018-07-14T00:00:00+00:00",
                        "PERSONAL_MOBILE": "",
                        "PERSONAL_CITY": "",
                        "WORK_PHONE": "",
                        "WORK_POSITION": "",
                        "UF_EMPLOYMENT_DATE": "",
                        "UF_DEPARTMENT": [1],
                        "USER_TYPE": "employee"
                    },
                    {
                        "ID": "3",
                        "ACTIVE": true,
                        "NAME": "Ivan",
                        "LAST_NAME": "Ivanov",
                        "EMAIL": "test@gmail.com",
                        "LAST_LOGIN": "2024-07-24T09:01:55+00:00",
                        "DATE_REGISTER": "2024-07-22T00:00:00+00:00",
                        "IS_ONLINE": "N",
                        "TIMESTAMP_X": {
                        },
                        "LAST_ACTIVITY_DATE": {
                        },
                        "PERSONAL_GENDER": "",
                        "PERSONAL_BIRTHDAY": "",
                        "WORK_POSITION": "",
                        "UF_EMPLOYMENT_DATE": "",
                        "UF_DEPARTMENT": [1],
                        "USER_TYPE": "employee"
                    }
                ],
                "total": 2,
                "time": {
                    "start": 1721913235.39648,
                    "finish": 1721913235.45078,
                    "duration": 0.05430006980896,
                    "processing": 0.0187909603118897,
                    "date_start": "2024-07-25T13:13:55+00:00",
                    "date_finish": "2024-07-25T13:13:55+00:00",
                    "operating": 0
                }
            }

Returned Data

Name `type`	Description
result `object`	The root element of the response that contains the filtered list of users
total `integer`	The total number of records found
time `time`	Information about the execution time of the request

Error Handling

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

Continue Learning

Get Current User Information

Get User List with Personal Data Search

Get a List of Users by Filter user.get

Method ParametersMethod Parameters

Code ExamplesCode Examples

Filtering by Name Starting with "Iva"Filtering by Name Starting with "Iva"

Filtering by Last Name Not Containing "ov"Filtering by Last Name Not Containing "ov"

Filtering by Multiple Cities of ResidenceFiltering by Multiple Cities of Residence

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Statuses and System Error CodesStatuses and System Error Codes

Continue LearningContinue Learning

Method Parameters

Code Examples

Filtering by Name Starting with "Iva"

Filtering by Last Name Not Containing "ov"

Filtering by Multiple Cities of Residence

Response Handling

Returned Data

Error Handling

Statuses and System Error Codes

Continue Learning