Get user fields user.fields

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: user, user_brief, user_basic

Who can execute the method: any user

The user.fields method allows you to retrieve a list of user field names. The method returns a standard list of fields; the use of custom fields is not supported.

The list of Bitrix24 user fields that will be retrieved as a result of the method execution depends on the scope of the application/webhook. Details regarding access to user data can be found in the article.

No parameters.

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/user.fields
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{}' \
        https://**put_your_bitrix24_address**/rest/user.fields
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type UserFieldsResult = {
          [field: string]: string
        }
        
        try {
          const response = await $b24.actions.v2.call.make<UserFieldsResult>({
            method: 'user.fields',
            params: {},
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('User fields:', result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function fetchUserFields() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'user.fields',
                params: {},
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('User fields:', result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', fetchUserFields)
        </script>
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'user.fields',
                    []
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error fetching user fields: ' . $e->getMessage();
        }
        
BX24.callMethod(
            "user.fields",
            {},
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'user.fields',
            []
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP status: 200

    {
                "result":{
                    "ID":"ID",
                    "XML_ID":"External code",
                    "ACTIVE":"Activity",
                    "NAME":"First Name",
                    "LAST_NAME":"Last Name",
                    "SECOND_NAME":"Middle Name",
                    "TITLE":"User List",
                    "EMAIL":"E-Mail",
                    "LAST_LOGIN":"Last Authorization",
                    "DATE_REGISTER":"Registration Date",
                    "TIME_ZONE":"TIME_ZONE",
                    "IS_ONLINE":"IS_ONLINE",
                    "TIMESTAMP_X":"TIMESTAMP_X",
                    "LAST_ACTIVITY_DATE":"LAST_ACTIVITY_DATE",
                    "PERSONAL_GENDER":"Gender",
                    "PERSONAL_PROFESSION":"Profession",
                    "PERSONAL_WWW":"Homepage",
                    "PERSONAL_BIRTHDAY":"Date of Birth",
                    "PERSONAL_PHOTO":"Photo",
                    "PERSONAL_ICQ":"ICQ",
                    "PERSONAL_PHONE":"Personal Phone",
                    "PERSONAL_FAX":"Fax",
                    "PERSONAL_MOBILE":"Personal Mobile",
                    "PERSONAL_PAGER":"Pager",
                    "PERSONAL_STREET":"Residential Street",
                    "PERSONAL_CITY":"Residential City",
                    "PERSONAL_STATE":"State / Region",
                    "PERSONAL_ZIP":"Zip Code",
                    "PERSONAL_COUNTRY":"Country",
                    "PERSONAL_MAILBOX":"P.O. Box",
                    "PERSONAL_NOTES":"Additional Notes",
                    "WORK_PHONE":"Company Phone",
                    "WORK_COMPANY":"Company",
                    "WORK_POSITION":"Job Title",
                    "WORK_DEPARTMENT":"Department",
                    "WORK_WWW":"Company Website",
                    "WORK_FAX":"WORK_FAX",
                    "WORK_PAGER":"WORK_PAGER",
                    "WORK_STREET":"WORK_STREET",
                    "WORK_MAILBOX":"WORK_MAILBOX",
                    "WORK_CITY":"Work City",
                    "WORK_STATE":"WORK_STATE",
                    "WORK_ZIP":"WORK_ZIP",
                    "WORK_COUNTRY":"WORK_COUNTRY",
                    "WORK_PROFILE":"WORK_PROFILE",
                    "WORK_LOGO":"WORK_LOGO",
                    "WORK_NOTES":"WORK_NOTES",
                    "UF_SKYPE_LINK":"Skype Chat Link",
                    "UF_ZOOM":"Zoom",
                    "UF_EMPLOYMENT_DATE":"Hire Date",
                    "UF_TIMEMAN":"Time Tracking",
                    "UF_DEPARTMENT":"Units",
                    "UF_INTERESTS":"Interests",
                    "UF_SKILLS":"Skills",
                    "UF_WEB_SITES":"Other Websites",
                    "UF_XING":"Xing",
                    "UF_LINKEDIN":"LinkedIn",
                    "UF_TWITTER":"Twitter",
                    "UF_SKYPE":"Skype",
                    "UF_DISTRICT":"District",
                    "UF_PHONE_INNER":"Extension",
                    "USER_TYPE":"USER_TYPE"
                },
                "time":{
                    "start":1721719975.764591,
                    "finish":1721719975.786585,
                    "duration":0.02199411392211914,
                    "processing":0.0005099773406982422,
                    "date_start":"2024-07-23T07:32:55+00:00",
                    "date_finish":"2024-07-23T07:32:55+00:00",
                    "operating":0
                }
            }
        

Returned Data

Name
type

Description

result
object

Root element of the response, which contains custom fields

time
time

Information about the request execution time

Error Handling

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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