Create SIP Line voximplant.sip.add

Scope: telephony

Who can execute the method: user with the Management of numbers — modification access permission

The method voximplant.sip.add creates a new SIP line associated with an application.

Method Parameters

Required parameters are marked with *

Name
type

Description

SERVER*
string

Address of the SIP registration server

LOGIN*
string

Login for connecting to the server

PASSWORD
string

Password for connecting to the server. Maximum length — 100 characters.

Not required for calling the method, but necessary for working registration with the operator

TYPE
string

Type of PBX.

Possible values:

  • cloud - cloud PBX
  • office - office PBX

Default: cloud

TITLE
string

Name of the connection.

If the parameter is not provided, the interface will display a system name based on the connection type:

  • for cloud — Cloud PBX (ID)
  • for office — Office PBX (ID)

where ID is the internal identifier of the SIP line record.

The TITLE field in the method response will be empty in this case

You can connect no more than 10 cloud SIP lines. Exceeding this limit will return the error MAX_CLOUD_PBX

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"TYPE":"cloud","TITLE":"SIP line 1","SERVER":"sip.provider.com","LOGIN":"sip_user","PASSWORD":"secret"}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/voximplant.sip.add
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"TYPE":"cloud","TITLE":"SIP line 1","SERVER":"sip.provider.com","LOGIN":"sip_user","PASSWORD":"secret","auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/voximplant.sip.add
        
try
        {
            const response = await $b24.callMethod(
                'voximplant.sip.add',
                {
                    TYPE: 'cloud',
                    TITLE: 'SIP line 1',
                    SERVER: 'sip.provider.com',
                    LOGIN: 'sip_user',
                    PASSWORD: 'secret'
                }
            );
        
            const result = response.getData().result;
            console.log('Data:', result);
        }
        catch (error)
        {
            console.error('Error:', error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'voximplant.sip.add',
                    [
                        'TYPE' => 'cloud',
                        'TITLE' => 'SIP line 1',
                        'SERVER' => 'sip.provider.com',
                        'LOGIN' => 'sip_user',
                        'PASSWORD' => 'secret',
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'voximplant.sip.add',
            {
                TYPE: 'cloud',
                TITLE: 'SIP line 1',
                SERVER: 'sip.provider.com',
                LOGIN: 'sip_user',
                PASSWORD: 'secret'
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error(), result.error_description());
                }
                else
                {
                    console.log(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'voximplant.sip.add',
            [
                'TYPE' => 'cloud',
                'TITLE' => 'SIP line 1',
                'SERVER' => 'sip.provider.com',
                'LOGIN' => 'sip_user',
                'PASSWORD' => 'secret',
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP Status: 200

Example Response for Creating a Cloud PBX

{
            "result": {
                "ID": "5",
                "TYPE": "cloud",
                "CONFIG_ID": "5",
                "REG_ID": 151082,
                "TITLE": "SIP line 1",
                "SERVER": "sip.provider.com",
                "LOGIN": "sip_user",
                "PASSWORD": "secret",
                "AUTH_USER": null,
                "OUTBOUND_PROXY": null,
                "DETECT_LINE_NUMBER": "N",
                "LINE_DETECT_HEADER_ORDER": "diversion;to",
                "REGISTRATION_STATUS_CODE": null,
                "REGISTRATION_ERROR_MESSAGE": null
            },
            "time": {
                "start": 1773654128,
                "finish": 1773654129.048472,
                "duration": 1.0484719276428223,
                "processing": 1,
                "date_start": "2026-03-16T12:42:08+02:00",
                "date_finish": "2026-03-16T12:42:09+02:00",
                "operating_reset_at": 1773654728,
                "operating": 0.2883341312408447
            }
        }
        

Example Response for Creating an Office PBX

{
            "result": {
                "ID": "7",
                "TYPE": "office",
                "CONFIG_ID": "7",
                "SERVER": "office.provider.local",
                "LOGIN": "office_user",
                "PASSWORD": "secret",
                "INCOMING_SERVER": "ip.b24-6058-1587535982.bitrixphone.com",
                "INCOMING_LOGIN": "sip7",
                "INCOMING_PASSWORD": "71747503265fb091223eb31776a4a225",
                "AUTH_USER": null,
                "OUTBOUND_PROXY": null,
                "DETECT_LINE_NUMBER": "N",
                "LINE_DETECT_HEADER_ORDER": "diversion;to",
                "REGISTRATION_STATUS_CODE": null,
                "REGISTRATION_ERROR_MESSAGE": null,
                "TITLE": "Office PBX 1"
            },
            "time": {
                "start": 1773654928,
                "finish": 1773654928.708338,
                "duration": 0.7083380222320557,
                "processing": 0,
                "date_start": "2026-03-16T12:55:28+02:00",
                "date_finish": "2026-03-16T12:55:28+02:00",
                "operating_reset_at": 1773655528,
                "operating": 0.24362492561340332
            }
        }
        

Returned Data

Name
type

Description

result
object

Object with the created SIP line

ID
string

Internal identifier of the SIP line record

TYPE
string

Type of PBX

CONFIG_ID
string

Identifier of the SIP line configuration

REG_ID
integer

Identifier of the SIP registration.

Returned when creating a cloud PBX

TITLE
string

Name of the connection

SERVER
string

Address of the SIP registration server

LOGIN
string

Login for connecting to the server

PASSWORD
string

Password for connecting to the server

AUTH_USER
string

User for SIP authorization

OUTBOUND_PROXY
string

Address of the SIP proxy for outgoing connection to the operator or PBX

DETECT_LINE_NUMBER
string

Indicator for line number detection.

Possible values:

  • Y — line number detection enabled
  • N — line number detection disabled

LINE_DETECT_HEADER_ORDER
string

Order of headers for line number detection

REGISTRATION_STATUS_CODE
integer

Status code of the SIP line registration

REGISTRATION_ERROR_MESSAGE
string

Text of the SIP registration error

INCOMING_SERVER
string

Address of the server for incoming calls.

Returned when creating an office PBX

INCOMING_LOGIN
string

Login for incoming calls.

Returned when creating an office PBX

INCOMING_PASSWORD
string

Password for incoming calls.

Returned when creating an office PBX

time
time

Information about the request execution time

Error Handling

HTTP Status: 400, 403

{
            "error": "CHECK_FIELDS_ERROR",
            "error_description": "Server address not specified"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

CHECK_FIELDS_ERROR

Server address not specified

Required parameter SERVER is missing

CHECK_FIELDS_ERROR

Login for connecting to the server not specified

Required parameter LOGIN is missing

CHECK_FIELDS_ERROR

Password for connecting to the server cannot exceed 100 characters

Exceeded limit for parameter PASSWORD

TITLE_EXISTS

The specified connection name is already registered in the system

A line with this name already exists

MAX_CLOUD_PBX

You cannot connect more than 10 virtual PBXs.

Exceeded limit for cloud SIP lines

ACCESS_DENIED

Access denied!

Insufficient permissions to create a SIP line

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not allowed to be called using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The methods must be called using the HTTPS protocol

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is available only on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user whose access token or webhook was used to call the method lacks permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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