Add Comment to Result tasks.task.result.addFromComment
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Scope:
taskWho can execute the method: the comment author or an administrator with access to the task
The method tasks.task.result.addFromComment pins a comment as the result of task execution.
A user can pin only their own comment as a result. An administrator can pin any user's comment and becomes the author of the result.
Starting from module version tasks 25.700.0, the method does not work in the new task card with chat. In the new card, a result is created from a chat message using the REST 3.0 method tasks.task.result.addfromchatmessage.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
commentId* |
The identifier of the comment to be pinned as a result. You can retrieve it when adding a new comment or by using the method to get the list of comments |
|
params |
Response settings. To make the method return information about attached files, pass |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"commentId":3199}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/tasks.task.result.addFromComment
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"commentId":3199,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/tasks.task.result.addFromComment
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type TaskResultAddResult = {
id: number
taskId: number
commentId: number
createdBy: number
createdAt: ISODate
updatedAt: ISODate
status: number
text: string
formattedText: string
files: null
}
try {
const response = await $b24.actions.v2.call.make<TaskResultAddResult>({
method: 'tasks.task.result.addFromComment',
params: {
commentId: 3199,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info(result.id, result.taskId, result.text)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function addTaskResultFromComment() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'tasks.task.result.addFromComment',
params: {
commentId: 3199,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info(result.id, result.taskId, result.text)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', addTaskResultFromComment)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.tasks.task.result.add_from_comment(
comment_id=3199,
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'tasks.task.result.addFromComment',
[
'commentId' => 3199
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
processData($result);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error adding task result from comment: ' . $e->getMessage();
}
BX24.callMethod(
'tasks.task.result.addFromComment',
{
"commentId": 3199
},
function(result){
console.info(result.data());
console.log(result);
}
);
require_once('crest.php');
$result = CRest::call(
'tasks.task.result.addFromComment',
[
'commentId' => 3199
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "tasks.task.result.addFromComment", b24.Params{
"commentId": 3199,
})
if err != nil {
return fmt.Errorf("tasks.task.result.addFromComment: %w", err)
}
var item struct {
ID b24.ID `json:"id"`
TaskID b24.ID `json:"taskId"`
CommentID b24.ID `json:"commentId"`
CreatedBy int `json:"createdBy"`
CreatedAt string `json:"createdAt"`
UpdatedAt string `json:"updatedAt"`
}
if err := json.Unmarshal(res.Result, &item); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(item.ID, item.TaskID)
Response Handling
HTTP Status: 200
{
"result": {
"id": 21,
"taskId": 8017,
"commentId": 3199,
"createdBy": 503,
"createdAt": "2025-07-13T14:30:00+02:00",
"updatedAt": "2025-07-13T14:30:00+02:00",
"status": 0,
"text": "Sent documents to the client. The client promises to respond on [B]Monday[\/B].",
"formattedText": "Sent documents to the client. The client promises to respond on \u003Cb\u003EMonday\u003C\/b\u003E.",
"files": null
},
"time": {
"start": 1755597246.027815,
"finish": 1755597246.115861,
"duration": 0.08804583549499512,
"processing": 0.05956697463989258,
"date_start": "2025-08-19T12:54:06+02:00",
"date_finish": "2025-08-19T12:54:06+02:00",
"operating_reset_at": 1755597846,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
An object describing the pinned result |
|
id |
The identifier of the result |
|
taskId |
The identifier of the task |
|
commentId |
The identifier of the comment pinned as a result |
|
createdBy |
The identifier of the user who pinned the result |
|
createdAt |
The date and time the original comment was created in ISO 8601 format, not the moment the result was pinned |
|
updatedAt |
The date and time of the last modification of the result in ISO 8601 format |
|
status |
The status of the result. Possible values:
Bitrix24 closes results when the task is completed, and they remain closed after the task is resumed. A comment with an open result cannot be pinned again. If the result is closed, the comment can be pinned again |
|
text |
The text of the result |
|
formattedText |
The formatted text of the result |
|
files |
Identifiers of files attached to the result. If you do not pass You can also retrieve the list of files using the tasks.task.result.list method |
|
Description of attached files: the key is the file identifier, and the value is an object with file data. The field is returned only if you pass |
|
|
time |
Information about the request execution time |
Error Handling
HTTP Status: 400
{
"error":"0",
"error_description":"Comment not found."
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Possible Error Codes
|
Code |
Description |
Value |
|
|
Access denied. |
The user does not have permission to access the task or the comment does not belong to the user |
|
|
Result already exists. |
The comment is already pinned as a result |
|
|
Invalid value {value} to match with parameter {commentId}. Should be value of type int. |
The parameter |
|
|
Comment not found. |
A comment with such an identifier does not exist, or the new task card is enabled in Bitrix24, where comments became chat messages |
|
|
Could not find value for parameter |
The required parameter |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |