Get Comment by ID task.commentitem.get

Scope: task

Who can execute the method: any user with read access permission for the task or higher

The method task.commentitem.get retrieves a comment by its ID.

Development of the method has been halted since version of the module tasks 25.700.0

The method task.commentitem.get does not work in the new task card, use the method im.dialog.messages.get for working with task chat.

Method Parameters

Pass parameters in the request according to the order in the table. If the order is violated, the request will return an error.

Required parameters are marked with *

Name
type

Description

TASKID*
integer

Task ID.

The task ID can be obtained when creating a new task or by using the method to get the list of tasks

ITEMID*
integer

Comment ID.

The comment ID can be obtained when adding a new comment or by using the method to get the list of comments

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"TASKID":8017,"ITEMID":3157}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/task.commentitem.get

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"TASKID":8017,"ITEMID":3157,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/task.commentitem.get

try
        {
        	const response = await $b24.callMethod(
        		'task.commentitem.get',
        		{
        			"TASKID": 8017,
        			"ITEMID": 3157
        		}
        	);
        	
        	const result = response.getData().result;
        	console.info(result);
        	console.log(result);
        }
        catch( error )
        {
        	console.error('Error:', error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'task.commentitem.get',
                    [
                        'TASKID' => 8017,
                        'ITEMID' => 3157
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            // Your logic for processing data
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting task comments: ' . $e->getMessage();
        }

BX24.callMethod(
            'task.commentitem.get',
            {
                "TASKID": 8017,
                "ITEMID": 3157
            },
            function(result){
                console.info(result.data());
                console.log(result);
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'task.commentitem.get',
            [
                'TASKID' => 8017,
                'ITEMID' => 3157
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": {
                "POST_MESSAGE_HTML": null,
                "ID": "3157",
                "AUTHOR_ID": "503",
                "AUTHOR_NAME": "John Smith",
                "AUTHOR_EMAIL": "",
                "POST_DATE": "2025-07-15T14:30:00+02:00",
                "POST_MESSAGE": "Text of the new comment for the task",
                "ATTACHED_OBJECTS": {
                    "973": {
                        "ATTACHMENT_ID": "973",
                        "NAME": "photo1.png",
                        "SIZE": "1495700",
                        "FILE_ID": "4755",
                        "DOWNLOAD_URL": "/bitrix/tools/disk/uf.php?attachedId=973&auth%5Bauth%5D=3edf7ca92&action=download&ncc=1",
                        "VIEW_URL": "/bitrix/tools/disk/uf.php?attachedId=973&auth%5Bauth%5D=3edf7ca92&action=show&ncc=1"
                    },
                    "975": {
                        "ATTACHMENT_ID": "975",
                        "NAME": "photo2.png",
                        "SIZE": "1017053",
                        "FILE_ID": "4753",
                        "DOWNLOAD_URL": "/bitrix/tools/disk/uf.php?attachedId=975&auth%5Bauth%5D=3edf7ca92&action=download&ncc=1",
                        "VIEW_URL": "/bitrix/tools/disk/uf.php?attachedId=975&auth%5Bauth%5D=3edf7ca92&action=show&ncc=1"
                    }
                }
            },
            "time": {
                "start": 1753274863.280788,
                "finish": 1753274863.362892,
                "duration": 0.08210396766662598,
                "processing": 0.04009890556335449,
                "date_start": "2025-07-23T15:47:43+02:00",
                "date_finish": "2025-07-23T15:47:43+02:00",
                "operating_reset_at": 1753275463,
                "operating": 0
            }
        }

Returned Data

Name `type`	Description
result `object`	Object describing the comment
POST_MESSAGE_HTML `string`	HTML code of the comment
ID `string`	Comment ID
AUTHOR_ID `string`	Author ID of the comment
AUTHOR_NAME `string`	Name of the comment author
AUTHOR_EMAIL `string`	Email of the comment author
POST_DATE `string`	Date and time of comment creation
POST_MESSAGE `string`	Text of the comment
ATTACHED_OBJECTS `object`	Object containing information about attachments. The key of the object is the attachment ID, and the value is the object with file description
time `time`	Information about the request execution time

ATTACHED_OBJECTS Object

Name `type`	Description
ATTACHMENT_ID `string`	Attachment ID
NAME `string`	File name
SIZE `string`	File size in bytes
FILE_ID `string`	File ID on Drive
DOWNLOAD_URL `string`	URL for downloading the file
VIEW_URL `string`	URL for viewing the file

Error Handling

HTTP Status: 400

{
            "error":"ERROR_CODE",
            "error_description":"TASKS_ERROR_EXCEPTION_#512; Check listitem not found or not accessible; 512/TE/ITEM_NOT_FOUND_OR_NOT_ACCESSIBLE.<br>"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description	Value
`ERROR_CORE`	TASKS_ERROR_EXCEPTION_#512; Check listitem not found or not accessible; 512/TE/ITEM_NOT_FOUND_OR_NOT_ACCESSIBLE	The error is returned in the following cases: Incorrect order of parameters in the method Task or comment with the specified ID not found No access permission to the task
`ERROR_CORE`	TASKS_ERROR_EXCEPTION_#256; Param #0 (taskId) for method ctaskcommentitem::get() expected to be of type "integer", but given something else.; 256/TE/WRONG_ARGUMENTS	Incorrect value type for the parameter, for example, for `TASKID`
`ERROR_CORE`	TASKS_ERROR_EXCEPTION_#256; Param #1 (itemId) expected by method ctaskcommentitem::get(), but not given.; 256/TE/WRONG_ARGUMENTS	Required parameter not specified, for example, `ITEMID`

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred, please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred, please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not allowed to be called using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The methods must be called using the HTTPS protocol
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is available only on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user whose access token or webhook was used to call the method lacks permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Update comment

Get list of comments

Get Comment by ID task.commentitem.get

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

ATTACHED_OBJECTS ObjectATTACHED_OBJECTS Object

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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