Update a Signing Provider sign.b2e.provider.update
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Scope:
sign.b2eWho can execute the method: administrator
The method sign.b2e.provider.update updates the data of an external signing provider.
The method works only in the context of the application authorization.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Provider identifier. The identifier is returned by the sign.b2e.provider.add method, and the list of providers with identifiers is returned by the sign.b2e.provider.tail method. A deleted provider cannot be updated |
|
fields* |
Object with the provider fields to update. Pass only the fields you want to change: a field that is omitted or passed as |
Parameter fields
Pass full addresses with the http or https scheme. A required field cannot be cleared with an empty string — the service returns the The field ... is required. error.
|
Name |
Description |
|
title |
Provider name |
|
description |
Short description of the provider |
|
iconUri |
Address of the provider icon for the Bitrix24 interface |
|
companyRegUri |
Address of the page where a company registers with the provider |
|
documentSignUri |
Address of the provider's document signing page |
|
publicKeyUri |
Address of the provider's public key. The key is used to verify document signatures |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":42,"fields":{"description":"Updated text about provider","publicKeyUri":"https://provider.sign.com/bitrix/public-2026.key"},"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/sign.b2e.provider.update
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// On a sign service failure result holds error and error_description instead of true
type ProviderUpdateResult = boolean | { error: number, error_description: string }
try {
const response = await $b24.actions.v2.call.make<ProviderUpdateResult>({
method: 'sign.b2e.provider.update',
params: {
id: 42,
fields: {
description: 'Updated text about provider',
publicKeyUri: 'https://provider.sign.com/bitrix/public-2026.key',
},
},
requestId: Text.getUuidRfc4122()
})
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
if (typeof result === 'object') {
console.error(result.error_description)
} else {
console.info('Provider updated')
}
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function updateSignProvider() {
try {
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'sign.b2e.provider.update',
params: {
id: 42,
fields: {
description: 'Updated text about provider',
publicKeyUri: 'https://provider.sign.com/bitrix/public-2026.key'
}
},
requestId: B24Js.Text.getUuidRfc4122()
})
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
// On a sign service failure result holds error and error_description instead of true
const result = response.getData().result
if (typeof result === 'object') {
console.error(result.error_description)
} else {
console.info('Provider updated')
}
} catch (error) {
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', updateSignProvider)
</script>
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
try:
bitrix_response = client.call(
"sign.b2e.provider.update",
{
"id": 42,
"fields": {
"description": "Updated text about provider",
"publicKeyUri": "https://provider.sign.com/bitrix/public-2026.key",
},
},
).response
result = bitrix_response.result
# On a sign service failure result holds error and error_description
if isinstance(result, dict):
print(f"Sign service error: {result['error_description']}")
else:
print("Provider updated")
except BitrixAPIError as error:
print(
"Bitrix API error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
try {
$response = $b24Service
->core
->call(
'sign.b2e.provider.update',
[
'id' => 42,
'fields' => [
'description' => 'Updated text about provider',
'publicKeyUri' => 'https://provider.sign.com/bitrix/public-2026.key'
]
]
);
$result = $response
->getResponseData()
->getResult();
echo 'Success: ' . print_r($result, true);
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error: ' . $e->getMessage();
}
BX24.callMethod(
'sign.b2e.provider.update',
{
id: 42,
fields: {
description: 'Updated text about provider',
publicKeyUri: 'https://provider.sign.com/bitrix/public-2026.key'
}
},
result => {
if (result.error()) {
console.error(result.error());
} else {
console.dir(result.data());
}
}
);
require_once('crest.php');
$result = CRest::call(
'sign.b2e.provider.update',
[
'id' => 42,
'fields' => [
'description' => 'Updated text about provider',
'publicKeyUri' => 'https://provider.sign.com/bitrix/public-2026.key'
]
]
);
if (isset($result['error'])) {
echo 'Error: ' . $result['error_description'];
} elseif (is_array($result['result'])) {
echo 'Sign service error: ' . $result['result']['error_description'];
} else {
echo 'Provider updated';
}
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "sign.b2e.provider.update", b24.Params{
"id": 42,
"fields": b24.Params{
"description": "Updated text about provider",
"publicKeyUri": "https://provider.sign.com/bitrix/public-2026.key",
},
})
if err != nil {
return fmt.Errorf("sign.b2e.provider.update: %w", err)
}
var ok bool
if err := json.Unmarshal(res.Result, &ok); err != nil {
// on a sign service failure result holds error and error_description
return fmt.Errorf("sign service response: %s", res.Result)
}
fmt.Println("provider updated:", ok)
Response Handling
HTTP Status: 200
{
"result": true,
"time": {
"start": 1792738606,
"finish": 1792738606.449847,
"duration": 0.4498469829559326,
"processing": 0,
"date_start": "2026-10-23T09:56:46+03:00",
"date_finish": "2026-10-23T09:56:46+03:00",
"operating_reset_at": 1792739160,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Update result. |
|
time |
Information about the request execution time |
Error Handling
HTTP Status: 403
{
"error": "WRONG_AUTH_TYPE",
"error_description": "Current authorization type is denied for this method Application context required"
}
|
Name |
Description |
|
error |
String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only |
|
error_description |
Error message for the developer. Do not show it to the end user without processing |
Errors of the Bitrix24 sign service are returned with HTTP status 200 in one of two forms.
If an error has a code, the response contains error and error_description at the top level, like a regular method error. Address validation errors and the "provider not found" error are returned this way:
{
"error": 510,
"error_description": "External provider with id 42 and clientId 7 doesnt exist",
"ex": {
"status": 200,
"ex": 510
}
}
If an error has no code, result contains an object with the error and error_description fields instead of true. Consider the call successful only if result equals true:
{
"result": {
"error": 0,
"error_description": "The field Icon URL is required."
},
"time": {
"start": 1792738606,
"finish": 1792738606.449847,
"duration": 0.4498469829559326,
"processing": 0,
"date_start": "2026-10-23T09:56:46+03:00",
"date_finish": "2026-10-23T09:56:46+03:00",
"operating_reset_at": 1792739160,
"operating": 0
}
}
If the error text contains the code SIGN_CLIENT_CONNECTION_ERROR, INCORRECT_JSON, INCORRECT_HTTP_STATUS, INCORRECT_DATA, or INCORRECT_REGISTER_RESPONSE, Bitrix24 did not receive a response from the service. The changes may have been saved anyway. You can check the provider data with the sign.b2e.provider.tail method.
Possible Error Codes
|
Status |
Code |
Description |
Value |
|
|
|
Current authorization type is denied for this method Application context required |
The method was called outside an application with OAuth authorization, for example, through a webhook |
|
|
|
Access denied! Access denied |
The user is not an administrator, or e-Signature for HR is not available on Bitrix24 |
|
|
|
Access denied! User authorization required |
The request was made without user authorization |
|
|
|
External provider with id #ID# and clientId #CLIENT_ID# doesnt exist |
The provider with the |
|
|
|
IconUri must be empty or valid |
The |
|
|
|
CompanyRegUri must be empty or valid |
The |
|
|
|
DocumentSignUri must be empty or valid |
The |
|
|
|
PublicKeyUri must be empty or valid |
The |
|
|
|
The field #FIELD# is required. |
An empty string was passed to a required field. |
|
|
|
Cannot perform action. Please try again later (error code: #CODE#). |
The sign service returned an error, or Bitrix24 did not receive its response. |
|
|
|
This action is not available yet, please try again later. |
The sign service version does not support this action yet |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |