Update Order sale.order.update

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Scope: sale

Who can execute the method: administrator

The method sale.order.update updates the fields of an order.

Method Parameters

Required parameters are marked with *

Name `type`	Description
id* `sale_order.id`	Order identifier
fields* `object`	Field values for updating the order

Fields Parameter

Name `type`	Description
price `double`	Price
discountValue `double`	Discount value
statusId `sale_status.id`	Order status identifier
empStatusId `user.id`	Identifier of the user who changed the order status
dateInsert `datetime`	Order creation date
marked `string`	Marking flag. Indicates whether the shipment is marked as problematic. The value `Y` is set automatically if an error occurred during saving. `Y` — yes `N` — no Defaults to `N`
empMarkedId `user.id`	Identifier of the user who set the marking
reasonMarked `string`	Reason for marking the order
userDescription `string`	Customer's comment on the order
additionalInfo `string`	Deprecated. Additional information
comments `string`	Manager's comment on the order
responsibleId `user.id`	Identifier of the user responsible for the order
recurringId `integer`	Subscription renewal identifier
lockedBy `user.id`	Relevant only for on-premise. Identifier of the user who locked the order. The order is locked in the admin panel when the user opens the detail form of the order
recountFlag `string`	Deprecated. Recount flag. `Y` — yes `N` — no Defaults to `Y`
affiliateId `integer`	Relevant only for on-premise. Affiliate identifier
updated1c `string`	Updated via QuickBooks and other similar platforms. `Y` — yes `N` — no Defaults to `N`
orderTopic `string`	Deprecated. Order topic
xmlId `string`	External identifier
id1c `string`	Identifier in QuickBooks and other similar platforms
version1c `string`	Version in QuickBooks and other similar platforms
externalOrder `string`	Whether the order is from an external system. `Y` — yes `N` — no Defaults to `N`
canceled `string`	Whether the order was canceled. `Y` — yes `N` — no Defaults to `N`
empCanceledId `user.id`	Identifier of the user who canceled the order
reasonCanceled `string`	Reason for cancellation

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":300,"fields":{"price":100,"discountValue":10,"statusId":"N","empStatusId":1,"dateInsert":"2024-03-01T14:00:00","marked":"Y","empMarkedId":1,"reasonMarked":"","userDescription":"","additionalInfo":"","comments":"","companyId":1,"responsibleId":1,"recurringId":1,"lockedBy":1,"recountFlag":"N","affiliateId":1,"updated1c":"N","orderTopic":"","xmlId":"","id1c":"","version1c":"","externalOrder":"N","canceled":"Y","empCanceledId":1,"reasonCanceled":""}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/sale.order.update

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":300,"fields":{"price":100,"discountValue":10,"statusId":"N","empStatusId":1,"dateInsert":"2024-03-01T14:00:00","marked":"Y","empMarkedId":1,"reasonMarked":"","userDescription":"","additionalInfo":"","comments":"","companyId":1,"responsibleId":1,"recurringId":1,"lockedBy":1,"recountFlag":"N","affiliateId":1,"updated1c":"N","orderTopic":"","xmlId":"","id1c":"","version1c":"","externalOrder":"N","canceled":"Y","empCanceledId":1,"reasonCanceled":""},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/sale.order.update

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type OrderUpdateResult = {
          order: {
            accountNumber: string
            additionalInfo: string
            affiliateId: number
            canceled: string
            clients: unknown[]
            comments: string
            companyId: number
            currency: string
            dateCanceled: ISODate | null
            dateInsert: ISODate | null
            dateLock: ISODate | null
            dateMarked: ISODate | null
            dateStatus: ISODate | null
            dateUpdate: ISODate | null
            deducted: string
            discountValue: number
            empCanceledId: number
            empMarkedId: number
            empStatusId: number
            externalOrder: string
            id: number
            id1c: string
            lid: string
            lockedBy: string
            marked: string
            orderTopic: string
            payed: string
            personTypeId: number
            personTypeXmlId: string
            price: number
            reasonCanceled: string
            reasonMarked: string
            recountFlag: string
            recurringId: string
            requisiteLink: unknown[]
            responsibleId: number
            statusId: string
            statusXmlId: string
            taxValue: number | null
            updated1c: string
            userDescription: string
            userId: number
            version: number
            version1c: string
            xmlId: string
          }
        }
        
        try {
          const response = await $b24.actions.v2.call.make<OrderUpdateResult>({
            method: 'sale.order.update',
            params: {
              id: 300,
              fields: {
                price: 100,
                discountValue: 10,
                statusId: 'N',
                empStatusId: 1,
                dateInsert: '2024-03-01T14:00:00',
                marked: 'Y',
                empMarkedId: 1,
                reasonMarked: '',
                userDescription: '',
                additionalInfo: '',
                comments: '',
                companyId: 1,
                responsibleId: 1,
                recurringId: 1,
                lockedBy: 1,
                recountFlag: 'N',
                affiliateId: 1,
                updated1c: 'N',
                orderTopic: '',
                xmlId: '',
                id1c: '',
                version1c: '',
                externalOrder: 'N',
                canceled: 'Y',
                empCanceledId: 1,
                reasonCanceled: '',
              },
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(result.order.id, result.order.statusId, result.order.price)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function updateOrder() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'sale.order.update',
                params: {
                  id: 300,
                  fields: {
                    price: 100,
                    discountValue: 10,
                    statusId: 'N',
                    empStatusId: 1,
                    dateInsert: '2024-03-01T14:00:00',
                    marked: 'Y',
                    empMarkedId: 1,
                    reasonMarked: '',
                    userDescription: '',
                    additionalInfo: '',
                    comments: '',
                    companyId: 1,
                    responsibleId: 1,
                    recurringId: 1,
                    lockedBy: 1,
                    recountFlag: 'N',
                    affiliateId: 1,
                    updated1c: 'N',
                    orderTopic: '',
                    xmlId: '',
                    id1c: '',
                    version1c: '',
                    externalOrder: 'N',
                    canceled: 'Y',
                    empCanceledId: 1,
                    reasonCanceled: '',
                  },
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(result.order.id, result.order.statusId, result.order.price)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', updateOrder)
        </script>

try {
            $response = $b24Service
                ->core
                ->call(
                    'sale.order.update',
                    [
                        'id' => 300,
                        'fields' => [
                            'price'           => 100,
                            'discountValue'   => 10,
                            'statusId'        => 'N',
                            'empStatusId'     => 1,
                            'dateInsert'      => '2024-03-01T14:00:00',
                            'marked'          => 'Y',
                            'empMarkedId'     => 1,
                            'reasonMarked'    => '',
                            'userDescription' => '',
                            'additionalInfo'  => '',
                            'comments'        => '',
                            'companyId'       => 1,
                            'responsibleId'   => 1,
                            'recurringId'     => 1,
                            'lockedBy'        => 1,
                            'recountFlag'     => 'N',
                            'affiliateId'     => 1,
                            'updated1c'       => 'N',
                            'orderTopic'      => '',
                            'xmlId'           => '',
                            'id1c'            => '',
                            'version1c'       => '',
                            'externalOrder'   => 'N',
                            'canceled'        => 'Y',
                            'empCanceledId'   => 1,
                            'reasonCanceled'  => '',
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error updating sale order: ' . $e->getMessage();
        }

BX24.callMethod(
            'sale.order.update',
            {
                id: 300,
                fields: {
                    price: 100,
                    discountValue: 10,
                    statusId: 'N',
                    empStatusId: 1,
                    dateInsert: '2024-03-01T14:00:00',
                    marked: 'Y',
                    empMarkedId: 1,
                    reasonMarked: '',
                    userDescription: '',
                    additionalInfo: '',
                    comments: '',
                    companyId: 1,
                    responsibleId: 1,
                    recurringId: 1,
                    lockedBy: 1,
                    recountFlag: 'N',
                    affiliateId: 1,
                    updated1c: 'N',
                    orderTopic: '',
                    xmlId: '',
                    id1c: '',
                    version1c: '',
                    externalOrder: 'N',
                    canceled: 'Y',
                    empCanceledId: 1,
                    reasonCanceled: '',
                }
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.log(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'sale.order.update',
            [
                'id' => 300,
                'fields' => [
                    'price' => 100,
                    'discountValue' => 10,
                    'statusId' => 'N',
                    'empStatusId' => 1,
                    'dateInsert' => '2024-03-01T14:00:00',
                    'marked' => 'Y',
                    'empMarkedId' => 1,
                    'reasonMarked' => '',
                    'userDescription' => '',
                    'additionalInfo' => '',
                    'comments' => '',
                    'companyId' => 1,
                    'responsibleId' => 1,
                    'recurringId' => 1,
                    'lockedBy' => 1,
                    'recountFlag' => 'N',
                    'affiliateId' => 1,
                    'updated1c' => 'N',
                    'orderTopic' => '',
                    'xmlId' => '',
                    'id1c' => '',
                    'version1c' => '',
                    'externalOrder' => 'N',
                    'canceled' => 'Y',
                    'empCanceledId' => 1,
                    'reasonCanceled' => '',
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": {
                "order": {
                    "accountNumber": "456",
                    "additionalInfo": "",
                    "affiliateId": 1,
                    "canceled": "Y",
                    "clients": [],
                    "comments": "",
                    "companyId": 1,
                    "currency": "USD",
                    "dateCanceled": "2024-04-12T14:06:05+02:00",
                    "dateInsert": "2024-03-01T13:00:00+02:00",
                    "dateLock": null,
                    "dateMarked": "2024-04-15T10:21:14+02:00",
                    "dateStatus": "2024-04-12T14:06:04+02:00",
                    "dateUpdate": "2024-04-15T10:21:15+02:00",
                    "deducted": "N",
                    "discountValue": 10,
                    "empCanceledId": 1,
                    "empMarkedId": 1,
                    "empStatusId": 1,
                    "externalOrder": "N",
                    "id": 300,
                    "id1c": "",
                    "lid": "s1",
                    "lockedBy": "1",
                    "marked": "N",
                    "orderTopic": "",
                    "payed": "N",
                    "personTypeId": 1,
                    "personTypeXmlId": "",
                    "price": 100,
                    "reasonCanceled": "",
                    "reasonMarked": "",
                    "recountFlag": "N",
                    "recurringId": "1",
                    "requisiteLink": [],
                    "responsibleId": 1,
                    "statusId": "N",
                    "statusXmlId": "",
                    "taxValue": null,
                    "updated1c": "N",
                    "userDescription": "",
                    "userId": 1,
                    "version": 3,
                    "version1c": "",
                    "xmlId": ""
                }
            },
            "time": {
                "start": 1713169274.29568,
                "finish": 1713169275.698528,
                "duration": 1.4028480052947998,
                "processing": 0.9852678775787354,
                "date_start": "2024-04-15T11:21:14+02:00",
                "date_finish": "2024-04-15T11:21:15+02:00"
            }
        }

Returned Data

Name `type`	Description
result `object`	Root element of the response
order `sale_order`	Object containing information about the updated order
time `time`	Information about the request execution time

Error Handling

HTTP Status: 400

{
            "error":200540400001,
            "error_description":"order does not exist"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description
`200540400001`	The order being updated was not found
`200040300020`	Insufficient permissions to update the order
`100`	The `id` parameter is missing
`100`	The `fields` parameter is missing or empty
`0`	Other errors (e.g., fatal errors)

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Add order

Get order field values and related objects

Update Order sale.order.update

Method ParametersMethod Parameters

Fields ParameterFields Parameter

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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