Overview of Events in Online Store Management

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Events allow applications to respond to changes in the online store almost in real-time: receiving notifications about the creation and deletion of orders, payments, shipments, and property values of orders.

Detailed information on working with events is described in the article Concept and Benefits of Event Processing.

Quick navigation: all events

How to Receive Events

You can subscribe to online store events through:

An example of a handler code for an event is described in the article How to Test Your Handler for Bitrix24 Event Processing.

Limitations and Features of Event Delivery

  • Events are not sent to the application until the application installation is complete. More details can be found in the article Check Application Installation.

Server Availability for Sending and Receiving Events

The event handler server must be accessible from the outside. To configure the accessibility of the event handler server and application, refer to the article Required network access.

For cloud Bitrix24, no additional configuration is required. For on-premise Bitrix24, configure accessibility on the server or hosting according to the article Required network access.

Overview of Events

Scope: sale

Who can subscribe: any user

Event

Triggered

OnSaleOrderSaved

At the end of order saving

OnSaleBeforeOrderDelete

Before order deletion

OnPropertyValueEntitySaved

After saving order property value

OnPaymentEntitySaved

After saving payment

OnShipmentEntitySaved

After saving shipment

OnOrderEntitySaved

After saving order

OnPropertyValueDeleted

When order property value is deleted

OnPaymentDeleted

When payment is deleted from the database

OnShipmentDeleted

When shipment is deleted from the database

OnOrderDeleted

When order is deleted from the database