Update Delivery Request sale.delivery.request.update

Scope: sale, delivery

Who can execute the method: administrator

This method updates the delivery request.

Method Parameters

Required parameters are marked with *

Name
type

Description

DELIVERY_ID*
sale_delivery_service.ID

Identifier of the delivery service to which the delivery request belongs.

You can obtain the identifiers of sale_delivery_service.ID delivery services using the sale.delivery.getlist method.

REQUEST_ID*
string

Identifier of the delivery request.

The identifier is assigned by the external system in response to the webhook for creating a delivery order (more details in the webhook description Creating a Delivery Order).

FINALIZE
string

Indicator of the need to complete (finalize) the delivery request.

It is implied that the indicator value should be set to Y when the delivery request is fulfilled.

By default, if no value is provided, the request is not finalized.

Possible values:

  • Y — yes
  • N — no

STATUS
object

Status of the delivery request (detailed description provided below)

PROPERTIES
object[]

Properties of the delivery request (detailed description provided below)

OVERWRITE_PROPERTIES
string

Indicator of the need to completely overwrite the property values of the request during the update.

By default, properties are only added during the update (equivalent to passing the value N). If the calling party needs to pass the full set of properties and overwrite existing properties, the value of this indicator must be set to Y.

Possible values:

  • Y — yes
  • N — no

Parameter STATUS

Required parameters are marked with *

Name
type

Description

TEXT*
string

Text name of the delivery request status

SEMANTIC*
string

Value of the status semantics.

Possible values:

  • process — request in progress
  • success — request successfully completed

Parameter PROPERTIES

Required parameters are marked with *

Name
type

Description

NAME*
string

Name of the property

VALUE*
string

Value of the property

TAGS
string[]

List of tags.

Possible values:

  • phone — the provided value will be displayed as a phone number

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"DELIVERY_ID":225,"REQUEST_ID":"4757aca4931a4f029f49c0db4374d13d","STATUS":{"TEXT":"Performer found","SEMANTIC":"process"},"PROPERTIES":[{"NAME":"Car","VALUE":"Gray Skoda Octavia, a777zn"},{"NAME":"Driver","VALUE":"John Smith"},{"NAME":"Phone Number","VALUE":"+11111111111","TAGS":["phone"]},{"NAME":"Something else","VALUE":"Some value"}]}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/sale.delivery.request.update
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"DELIVERY_ID":225,"REQUEST_ID":"4757aca4931a4f029f49c0db4374d13d","STATUS":{"TEXT":"Performer found","SEMANTIC":"process"},"PROPERTIES":[{"NAME":"Car","VALUE":"Gray Skoda Octavia, a777zn"},{"NAME":"Driver","VALUE":"John Smith"},{"NAME":"Phone Number","VALUE":"+11111111111","TAGS":["phone"]},{"NAME":"Something else","VALUE":"Some value"}],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/sale.delivery.request.update
        
try
        {
        	const response = await $b24.callMethod(
        		'sale.delivery.request.update', {
        			DELIVERY_ID: 225,
        			REQUEST_ID: "4757aca4931a4f029f49c0db4374d13d",
        			STATUS: {
        				TEXT: "Performer found",
        				SEMANTIC: "process",
        			},
        			PROPERTIES: [{
        					NAME: "Car",
        					VALUE: "Gray Skoda Octavia, a777zn",
        				},
        				{
        					NAME: "Driver",
        					VALUE: "John Smith",
        				},
        				{
        					NAME: "Phone Number",
        					VALUE: "+11111111111",
        					TAGS: [
        						"phone"
        					],
        				},
        				{
        					NAME: "Something else",
        					VALUE: "Some value",
        				},
        			],
        		}
        	);
        	
        	const result = response.getData().result;
        	console.info(result);
        }
        catch( error )
        {
        	console.error(error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'sale.delivery.request.update',
                    [
                        'DELIVERY_ID' => 225,
                        'REQUEST_ID' => "4757aca4931a4f029f49c0db4374d13d",
                        'STATUS' => [
                            'TEXT' => "Performer found",
                            'SEMANTIC' => "process",
                        ],
                        'PROPERTIES' => [
                            [
                                'NAME' => "Car",
                                'VALUE' => "Gray Skoda Octavia, a777zn",
                            ],
                            [
                                'NAME' => "Driver",
                                'VALUE' => "John Smith",
                            ],
                            [
                                'NAME' => "Phone Number",
                                'VALUE' => "+11111111111",
                                'TAGS' => [
                                    "phone"
                                ],
                            ],
                            [
                                'NAME' => "Something else",
                                'VALUE' => "Some value",
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error updating delivery request: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'sale.delivery.request.update', {
                DELIVERY_ID: 225,
                REQUEST_ID: "4757aca4931a4f029f49c0db4374d13d",
                STATUS: {
                    TEXT: "Performer found",
                    SEMANTIC: "process",
                },
                PROPERTIES: [{
                        NAME: "Car",
                        VALUE: "Gray Skoda Octavia, a777zn",
                    },
                    {
                        NAME: "Driver",
                        VALUE: "John Smith",
                    },
                    {
                        NAME: "Phone Number",
                        VALUE: "+11111111111",
                        TAGS: [
                            "phone"
                        ],
                    },
                    {
                        NAME: "Something else",
                        VALUE: "Some value",
                    },
                ],
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.info(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'sale.delivery.request.update',
            [
                'DELIVERY_ID' => 225,
                'REQUEST_ID' => "4757aca4931a4f029f49c0db4374d13d",
                'STATUS' => [
                    'TEXT' => "Performer found",
                    'SEMANTIC' => "process",
                ],
                'PROPERTIES' => [
                    [
                        'NAME' => "Car",
                        'VALUE' => "Gray Skoda Octavia, a777zn",
                    ],
                    [
                        'NAME' => "Driver",
                        'VALUE' => "John Smith",
                    ],
                    [
                        'NAME' => "Phone Number",
                        'VALUE' => "+11111111111",
                        'TAGS' => [
                            "phone"
                        ],
                    ],
                    [
                        'NAME' => "Something else",
                        'VALUE' => "Some value",
                    ],
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP status: 200

{
            "result":true,
            "time":{
                "start":1714557963.841951,
                "finish":1714557964.052347,
                "duration":0.21039605140686035,
                "processing":0.04059791564941406,
                "date_start":"2024-05-01T13:06:03+02:00",
                "date_finish":"2024-05-01T13:06:04+02:00"
            }
        }
        

Returned Data

Name
type

Description

result
boolean

Result of updating the delivery request

time
time

Information about the request execution time

Error Handling

HTTP status: 400, 403

{
            "error":"DELIVERY_NOT_FOUND",
            "error_description":"Delivery service has not been found"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Status

DELIVERY_ID_NOT_SPECIFIED

Delivery service identifier not specified

400

DELIVERY_NOT_FOUND

Delivery service not found

400

REQUEST_ID_NOT_SPECIFIED

Delivery request identifier not specified

400

REQUEST_NOT_FOUND

Delivery request not found

400

STATUS_UNEXPECTED_FORMAT

Incorrect format of the STATUS parameter value

400

STATUS_TEXT_NOT_SPECIFIED

Status name value not specified

400

STATUS_SEMANTIC_NOT_SPECIFIED

Status semantics value not specified

400

PROPERTIES_UNEXPECTED_FORMAT

Incorrect format of the PROPERTIES parameter value

400

PROPERTY_VALUE_UNEXPECTED_FORMAT

Incorrect format of one of the provided properties

400

PROPERTY_VALUE_TAGS_UNEXPECTED_FORMAT

Incorrect format of the property tags value

400

PROPERTY_VALUE_TAG_UNEXPECTED_FORMAT

Incorrect format of the property tag value

400

UNEXPECTED_REQUEST_FINALIZE_INDICATOR_VALUE

Incorrect value of the FINALIZE parameter.

Allowed values: Y, N

400

UNEXPECTED_OVERWRITE_PROPERTIES_VALUE

Incorrect value of the OVERWRITE_PROPERTIES parameter.

Allowed values: Y, N

400

UPDATE_REQUEST_INTERNAL_ERROR

Error while attempting to update the delivery request

400

EMPTY_UPDATE_PAYLOAD

Empty set of fields for updating the delivery request

400

ACCESS_DENIED

Insufficient rights to add the delivery service

403

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not allowed to be called using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The methods must be called using the HTTPS protocol

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is available only on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user whose access token or webhook was used to call the method lacks permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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