Get the mailservice.get method

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: mailservice

Who can execute the method: any user

The mailservice.get method returns the parameters of the mail service by its identifier.

Method Parameters

Required parameters are marked with *

Name
type

Description

ID*
integer

Identifier of the mail service.

You can obtain the identifier using the mailservice.list method.

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"ID": 31}' \
          https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/mailservice.get

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"ID": 31, "auth": "**put_access_token_here**"}' \
          https://**put_your_bitrix24_address**/rest/mailservice.get

try
        {
        	const response = await $b24.callMethod(
        		'mailservice.get',
        		{ ID: 31 }
        	);
        
        	console.log(response.getData().result);
        }
        catch (error)
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'mailservice.get',
                    ['ID' => 31]
                );
        
            $result = $response->getResponseData()->getResult();
            print_r($result);
        } catch (Throwable $e) {
            echo $e->getMessage();
        }

BX24.callMethod(
            'mailservice.get',
            { ID: 31 },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error());
                }
                else
                {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'mailservice.get',
            ['ID' => 31]
        );
        
        print_r($result);

Response Handling

HTTP status: 200

{
            "result": {
                "ID": "31",
                "SITE_ID": "s1",
                "ACTIVE": "N",
                "SORT": "600",
                "NAME": "Updated mail service",
                "SERVER": "imap.my2-mail.com",
                "PORT": "993",
                "ENCRYPTION": "Y",
                "LINK": "https://mail.my2-mail.com/",
                "ICON": null,
                "SMTP_SERVER": null,
                "SMTP_PORT": null,
                "SMTP_LOGIN_AS_IMAP": "N",
                "SMTP_PASSWORD_AS_IMAP": "N",
                "SMTP_ENCRYPTION": null,
                "UPLOAD_OUTGOING": null
            },
            "time": {
                "start": 1774009408,
                "finish": 1774009408.234421,
                "duration": 0.2344210147857666,
                "processing": 0,
                "date_start": "2026-03-20T15:23:28+02:00",
                "date_finish": "2026-03-20T15:23:28+02:00",
                "operating_reset_at": 1774010008,
                "operating": 0
            }
        }

Returned Data

Name `type`	Description
result `object`	Parameters of the mail service. The structure of the object is described in detail below
time `time`	Information about the execution time of the request

Object result

Name `type`	Description
ID `integer`	Identifier of the mail service
SITE_ID `string`	Identifier of the site in Bitrix24
ACTIVE `string`	Service activity, values `Y` or `N`
SORT `integer`	Sort index
NAME `string`	Name of the service
SERVER `string`	IMAP server address in lowercase
PORT `integer`	IMAP server port
ENCRYPTION `string`	Secure connection indicator, values `Y` or `N`
LINK `string`	Address of the service's web interface
ICON `string`	Path to the service's logo image
SMTP_SERVER `string`\|`null`	SMTP server, if configured
SMTP_PORT `integer`\|`null`	SMTP port, if configured
SMTP_LOGIN_AS_IMAP `string`	Use IMAP login for SMTP, values `Y` or `N`
SMTP_PASSWORD_AS_IMAP `string`	Use IMAP password for SMTP, values `Y` or `N`
SMTP_ENCRYPTION `string`\|`null`	Secure SMTP connection indicator, values `Y` or `N`
UPLOAD_OUTGOING `string`\|`null`	Indicator of uploading outgoing emails, values `Y` or `N`

Error Handling

HTTP status: 400

{
            "error": "ERROR_CORE",
            "error_description": "Mail service not found"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Status	Code	Description	Value
`400`	`ERROR_CORE`	Mail service ID not specified	Required parameter `ID` not provided
`400`	`ERROR_CORE`	Mail service not found	Mail service with the specified `ID` not found

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Update Mail Service Parameters

Get List of Mail Services

Get the mailservice.get method

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Object resultObject result

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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