OnOpenLineMessageUpdate Chat Message Change

Scope: imopenlines

Who can subscribe: any user

The OnOpenLineMessageUpdate event is triggered when a message in the open line chat is modified.

You can subscribe to the event only through the application. The handler can only receive those events that are intended for the connector added by the application.

Events will not be sent to the application until the installation is complete. Check the application installation

What the Handler Receives

Data is transmitted in the form of a POST request

[
            'event' => 'ONOPENLINEMESSAGEUPDATE',
            'eventId' => 1,
            'data' => [
                'CONNECTOR' => 'livechat',
                'LINE' => 128,
                'DATA' => [
                    [
                        'im' => [
                            'chat_id' => 1024,
                            'message_id' => 2056,
                        ],
                        'message' => [
                            'id' => 2056,
                        ],
                        'chat' => [
                            'id' => 1024
                        ],
                    ],
                ],
            ],
            'ts' => 1714649632,
            'auth' => [
                'access_token' => 's6p6eclrvim6da22ft9ch94ekreb52lv',
                'expires_in' => 3600,
                'scope' => 'imopenlines',
                'domain' => 'some-domain.bitrix24.com',
                'server_endpoint' => 'https://oauth.bitrix.info/rest/'',
                'status' => 'F',
                'client_endpoint' => 'https://some-domain.bitrix24.com/rest/'',
                'member_id' => 'a223c6b3710f85df22e9377d6c4f7553',
                'refresh_token' => '4s386p3q0tr8dy89xvmt96234v3dljg8',
                'application_token' => '51856fefc120afa4b628cc82d3935cce',
            ],
        ]

Parameters

Required parameters are marked with *

Name
type

Description

event*
string

Symbolic event code

eventId*
integer

Event identifier

data*
object

Object with event data

ts*
integer

Timestamp of the event sent from the event queue

auth*
object

Object with authorization parameters and information about the account where the event occurred

Parameter data

Required parameters are marked with *

Name
type

Description

CONNECTOR*
string

Connector identifier

LINE*
integer

Open line identifier

DATA*
object

Object with chat data

Parameter DATA

Required parameters are marked with *

Name
type

Description

im*
object

Object with information about the modified message in the chat:

  • chat_id — chat identifier
  • message_id — message identifier

message*
object

Object with information about the message:

  • id — message identifier

chat*
object

Object with information about the chat:

  • id — chat identifier

Parameter auth

Required parameters are marked with *

Name
type

Description

access_token
string

Authorization token OAuth 2.0

expires_in
integer

Time in seconds until the token expires

scope*
string

Scope under which the event occurred

domain*
string

Address of Bitrix24 where the event occurred

server_endpoint*
string

Address of the Bitrix24 authorization server needed to refresh OAuth 2.0 tokens

status*
string

Status of the application that subscribed to this event:

client_endpoint*
string

Common path for REST API method calls for Bitrix24 where the event occurred

member_id*
string

Identifier of Bitrix24 where the event occurred

refresh_token
string

Token for extending authorization OAuth 2.0

application_token*
string

Token for secure event handling

Authorization tokens are not always passed to the event handler. If the hit that initiated the event could not be linked to a specific Bitrix24 user, the tokens are not passed. Always check the contents of the auth key in the code.

It is recommended to store tokens obtained earlier during the application installation. Use them when working with the application interface in the form of embeds, widgets, and so on.

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