Overview of Events When Working with Open Channels

Events allow applications to respond to changes almost in real-time: receiving notifications about the creation, updating, or deletion of messages in the open channel chat.

Detailed information on working with events is described in the article Concept and Benefits of Event Processing.

Quick navigation: all events

How to Receive Events

You can subscribe to open channel events through the application and the event.bind method.

An example of a handler code for the event is described in the article How to Test Your Handler for Processing Bitrix24 Events.

Server Availability for Sending and Receiving Events

The event handler server must be accessible from the outside. To configure the accessibility of the event handler server and application, refer to the article Required network access.

For cloud Bitrix24, no additional configuration is required. For on-premise Bitrix24, configure accessibility on the server or hosting according to the article Required network access.

Overview of Events

Scope: imopenlines

Who can subscribe: any user

Event

Triggered By

OnSessionStart

When a chat is created manually or by the method imopenlines.session.start

OnOpenLineMessageAdd

When a message is added to the chat manually or by the method imopenlines.crm.message.add

OnOpenLineMessageUpdate

When a message in the chat is modified manually

OnOpenLineMessageDelete

When a message in the chat is deleted manually

OnSessionFinish

When the chat is closed manually