Clear records in the offline event queue event.offline.clear

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Who can execute the method: any user

The method event.offline.clear clears records in the offline event queue. The availability of offline events can be checked through the method feature.get.

The method works only in the context of application authorization application.

Method parameters

Required parameters are marked with *

Name
type

Description

process_id*
string

Identifier of the process that handles the records

id
array

Array of identifiers of the records to be cleared. By default, all records marked with the provided process_id will be cleared

message_id
array

Array of values of the MESSAGE_ID field of the records to be cleared. Ignored if the id parameter is specified. By default, all records marked with the provided process_id will be cleared

Code examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{
            "process_id": "yh3gu929sf0d32lsfysqas2y1hlpp09q",
            "id": [2],
            "auth": "**put_access_token_here**"
        }' \
        https://**put_your_bitrix24_address**/rest/event.offline.clear
        
try
        {
        	const response = await $b24.callMethod(
        		'event.offline.clear',
        		{
        			'process_id': 'yh3gu929sf0d32lsfysqas2y1hlpp09q',
        			'id': [2]
        		}
        	);
        	
        	const result = response.getData().result;
        	if(result.error())
        	{
        		console.error(result.error());
        	}
        	else
        	{
        		console.dir(result);
        	}
        }
        catch(error)
        {
        	console.error('Error:', error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'event.offline.clear',
                    [
                        'process_id' => 'yh3gu929sf0d32lsfysqas2y1hlpp09q',
                        'id'        => [2],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Data: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error clearing offline event: ' . $e->getMessage();
        }
        
BX24.callMethod(
            "event.offline.clear",
            {
                "process_id": "yh3gu929sf0d32lsfysqas2y1hlpp09q",
                "id": [2]
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'event.offline.clear',
            [
                'process_id' => 'yh3gu929sf0d32lsfysqas2y1hlpp09q',
                'id' => [2]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response handling

HTTP status: 200

{
            "result": true,
            "time": {
                "start": 1721300421.210707,
                "finish": 1721300421.331026,
                "duration": 0.12031912803649902,
                "processing": 0.0022459030151367188,
                "date_start": "2024-07-18T13:00:21+02:00",
                "date_finish": "2024-07-18T13:00:21+02:00",
                "operating": 0
            }
        }
        

Returned data

Name
type

Description

result
boolean

Success of execution

time
time

Information about the execution time of the request

Error handling

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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