Save Product Row of CRM Object crm.item.productrow.set

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: crm

Who can execute the method: requires access permission to modify the CRM object for which the product row is being set.

Saves the product row of a CRM object. Please note that this method will overwrite all existing product rows associated with the object. Thus, it replaces the existing product rows with those that were sent.

Method Parameters

Required parameters are marked with *

Name
type

Description

ownerId*
integer

Identifier of the CRM object.

ownerType*
string

Identifier of the CRM object type. Pass the Short symbolic code of the type

productRows*
object[]

Array of objects containing information about the product rows to be saved in the object

Parameter productRows

Name
type

Description

productId
catalog_product.id

Identifier of the product from the catalog.

productName
string

Product name in the product position.
If not provided and a productId is provided, the product name from the product catalog is used.

price
double

Price per unit of the product row, including discounts and taxes.

quantity
double

Quantity of the product. Default is 1

discountTypeId
integer

Type of discount. Possible values:

  • 1 — absolute value
  • 2 — percentage value
    Default is 2

discountRate
double

The discount value in percentage (if using the percentage discount type)

discountSum
double

The absolute value of the discount (if using the absolute discount type)

taxRate
double

Tax rate in percentage.

taxIncluded
string

Indicator of whether the tax is included in the price. Possible values:

  • Y – tax included
  • N – tax not included
    Default is N

measureCode
catalog_measure.code

Unit of measurement code.
If not provided and a productId is provided, the unit of measurement from the product catalog is used.

sort
integer

Sorting

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"ownerType":"D","ownerId":13143,"productRows":[{"productId":9621,"price":99999.99,"quantity":1,"sort":10},{"productId":9623,"price":15900,"quantity":2,"sort":10}]}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.productrow.set
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"ownerType":"D","ownerId":13143,"productRows":[{"productId":9621,"price":99999.99,"quantity":1,"sort":10},{"productId":9623,"price":15900,"quantity":2,"sort":10}],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.productrow.set
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type ProductRowsResult = {
          productRows: {
            id: number
            ownerId: number
            ownerType: string
            productId: number
            productName: string
            price: number
            priceAccount: number
            priceExclusive: number
            priceNetto: number
            priceBrutto: number
            quantity: number
            discountTypeId: number
            discountRate: number
            discountSum: number
            taxRate: number | null
            taxIncluded: string
            customized: string
            measureCode: number
            measureName: string
            sort: number
            xmlId: string
            type: number
          }[]
        }
        
        try {
          const response = await $b24.actions.v2.call.make<ProductRowsResult>({
            method: 'crm.item.productrow.set',
            params: {
              ownerType: 'D',
              ownerId: 13143,
              productRows: [
                {
                  productId: 9621,
                  price: 99999.99,
                  quantity: 1,
                  sort: 10,
                },
                {
                  productId: 9623,
                  price: 15900.00,
                  quantity: 2,
                  sort: 10,
                },
              ],
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(result.productRows)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function setProductRows() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.item.productrow.set',
                params: {
                  ownerType: 'D',
                  ownerId: 13143,
                  productRows: [
                    {
                      productId: 9621,
                      price: 99999.99,
                      quantity: 1,
                      sort: 10,
                    },
                    {
                      productId: 9623,
                      price: 15900.00,
                      quantity: 2,
                      sort: 10,
                    },
                  ],
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(result.productRows)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', setProductRows)
        </script>
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.item.productrow.set',
                    [
                        'ownerType'   => 'D',
                        'ownerId'     => 13143,
                        'productRows' => [
                            [
                                'productId' => 9621,
                                'price'     => 99999.99,
                                'quantity'  => 1,
                                'sort'      => 10,
                            ],
                            [
                                'productId' => 9623,
                                'price'     => 15900.00,
                                'quantity'  => 2,
                                'sort'      => 10,
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error setting product rows: ' . $e->getMessage();
        }
        

Example

from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.item.productrow.set(
                owner_type="D",
                owner_id=13143,
                product_rows=[
                    {
                        "productId": 9621,
                        "price": 99999.99,
                        "quantity": 1,
                        "sort": 10,
                    },
                    {
                        "productId": 9623,
                        "price": 15900,
                        "quantity": 2,
                        "sort": 10,
                    },
                ],
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
BX24.callMethod(
            'crm.item.productrow.set', {
                ownerType: 'D',
                ownerId: 13143,
                productRows: [{
                        productId: 9621,
                        price: 99999.99,
                        quantity: 1,
                        sort: 10,
                    },
                    {
                        productId: 9623,
                        price: 15900.00,
                        quantity: 2,
                        sort: 10,
                    },
        
                ],
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.log(result.data());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.productrow.set',
            [
                'ownerType' => 'D',
                'ownerId' => 13143,
                'productRows' => [
                    [
                        'productId' => 9621,
                        'price' => 99999.99,
                        'quantity' => 1,
                        'sort' => 10,
                    ],
                    [
                        'productId' => 9623,
                        'price' => 15900.00,
                        'quantity' => 2,
                        'sort' => 10,
                    ]
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response on Success

HTTP status: 200

{
           "result":{
              "productRows":[
                 {
                    "id":17654,
                    "ownerId":13143,
                    "ownerType":"D",
                    "productId":9621,
                    "productName":"iphone 14",
                    "price":99999.99,
                    "priceAccount":99999.99,
                    "priceExclusive":99999.99,
                    "priceNetto":99999.99,
                    "priceBrutto":99999.99,
                    "quantity":1,
                    "discountTypeId":2,
                    "discountRate":0,
                    "discountSum":0,
                    "taxRate":null,
                    "taxIncluded":"N",
                    "customized":"Y",
                    "measureCode":796,
                    "measureName":"pcs",
                    "sort":10,
                    "xmlId":"",
                    "type":4
                 },
                 {
                    "id":17655,
                    "ownerId":13143,
                    "ownerType":"D",
                    "productId":9623,
                    "productName":"iphone 10xs",
                    "price":15900,
                    "priceAccount":15900,
                    "priceExclusive":15900,
                    "priceNetto":15900,
                    "priceBrutto":15900,
                    "quantity":2,
                    "discountTypeId":2,
                    "discountRate":0,
                    "discountSum":0,
                    "taxRate":null,
                    "taxIncluded":"N",
                    "customized":"Y",
                    "measureCode":796,
                    "measureName":"pcs",
                    "sort":10,
                    "xmlId":"",
                    "type":4
                 }
              ]
           },
           "time":{
              "start":1716895718.887229,
              "finish":1716895719.316293,
              "duration":0.4290640354156494,
              "processing":0.20114707946777344,
              "date_start":"2024-05-28T14:28:38+03:00",
              "date_finish":"2024-05-28T14:28:39+03:00"
           }
        }
        

Returned Data

Name
type

Description

result
object

Root element of the response

productRow
crm_item_product_row[]

Array of objects containing information about all product rows of the CRM object

time
time

Information about the request execution time

Error Handling

HTTP status: 400

{
           "error":"OWNER_NOT_FOUND",
           "error_description":"Owner was not found"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

ENTITY_TYPE_NOT_SUPPORTED

Working with this type of objects is not supported

ACCESS_DENIED

Access denied

OWNER_NOT_FOUND

The provided CRM object was not found

100

Required parameters not provided

0

Other errors (e.g., fatal errors)

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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