Set Parameters for CRM Item Card crm.item.details.configuration.set

Method name: crm.item.details.configuration.set

Scope: crm

Who can execute the method: access permission checks depend on the provided data:

  • Any user can set their personal settings
  • A user can set common and others' settings only if they are an administrator

The method sets the settings for the card of a specific CRM object. It records personal settings for the specified user or common settings for all users.

Note

  1. The settings for repeat lead detail forms may differ from those of simple lead detail forms. The parameter extras.leadCustomerType is used to switch between lead detail form settings.
  2. The settings for the CRM entity detail form may vary depending on their Sales Funnel. The parameters used for switching are:
    • extras.categoryId — for SPAs
    • extras.dealCategoryId — for deals

Method Parameters

Required parameters are marked with *

Name
type

Description

entityTypeId*
integer

Identifier of the system or user-defined type of CRM objects

data*
section[]

List of section describing the configuration of field sections in the item card. The structure of section is described below

userId
user

Identifier of the user for whom you want to set the configuration.

If the parameter is not provided, the userId of the user calling this method will be used.

Required only when requesting personal settings

scope
string

Scope of the settings. Allowed values:

  • 'P' — personal settings
  • 'C' — common settings

By default, the value is 'P'

extras
object

Additional parameters. Possible values and their structure are described below

section

Describes a specific section with fields within the item card.

Required parameters are marked with *

Name
type

Description

name*
string

Unique name of the section

title*
string

Title of the section. Displayed in the item card

type*
string

Type of the section.

Currently, only the value 'section' is available

elements
section_element[]

Array of section_element, describing the configuration of fields in the section

section_element

Configuration of a specific field within the section.

Required parameters are marked with *

Name
type

Description

name*
string

Field identifier. The list of available fields can be found using crm.item.fields

optionFlags
integer

Should the field always be shown:

  • 1 — yes
  • 0 — no

By default, the value is 0

options
object

Additional options list for the field

section_element.options

Name
type

Fields where the option is available

Description

Default

defaultAddressType
integer

ADDRESS

Identifier of the default address type. To find possible address types, use crm.enum.addresstype

Computed

defaultCountry
string

PHONE
CLIENT
COMPANY
CONTACT
MYCOMPANY_ID

Country code for the default phone number format — a string of two Latin letters. For example, "GB"

Computed

isPayButtonVisible
boolean

OPPORTUNITY_WITH_CURRENCY

Is the payment acceptance button shown.

Possible values:

  • 'true' — shown
  • 'false' — hidden

'true'

isPaymentDocumentsVisible
boolean

OPPORTUNITY_WITH_CURRENCY

Is the "Payment and Delivery" block shown.

Possible values:

  • 'true' — shown
  • 'false' — hidden

'true'

extras

The extras parameter depends on the CRM object.

CRM Object

Name

Description

SPA

categoryId

Identifier of the SPA funnel. Can be obtained using crm.category.list.

If not specified, the default funnel identifier for this SPA will be used

Deal

dealCategoryId

Identifier of the deal funnel. Can be obtained using crm.category.list.

If not specified, the default funnel identifier for deals will be used

Lead

leadCustomerType

Type of leads.

Possible values:

  • 1 — simple leads
  • 2 — repeat leads

Code Examples

How to Use Examples in Documentation

For the user with id = 1, set the following configuration for the item card

  • Section 1 - Personal Data
    • First Name
      • Show always
    • Last Name
      • Show always
    • Middle Name
    • Date of Birth
    • Phone
      • Show always
      • Default country: United Kingdom(+44)
    • Address
  • Section 2 - Basic Information
    • Contact Type
    • Source
    • Position
  • Section 3 - Additional Information
    • Photo
    • Comment
    • Custom Field #1
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":3,"userId":1,"data":[{"name":"section_1","title":"Personal Data","type":"section","elements":[{"name":"NAME","optionFlags":1},{"name":"LAST_NAME","optionFlags":1},{"name":"SECOND_NAME"},{"name":"BIRTHDATE"},{"name":"PHONE","optionFlags":1,"options":{"defaultCountry":"GB"}},{"name":"ADDRESS","optionFlags":1,"options":{"defaultAddressType":4}}]},{"name":"section_2","title":"Basic Information","type":"section","elements":[{"name":"TYPE_ID"},{"name":"SOURCE_ID"},{"name":"POST"}]},{"name":"section_3","title":"Additional Information","type":"section","elements":[{"name":"PHOTO"},{"name":"COMMENTS"},{"name":"UF_CRM_1720697698689"}]}]}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.details.configuration.set
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":3,"userId":1,"data":[{"name":"section_1","title":"Personal Data","type":"section","elements":[{"name":"NAME","optionFlags":1},{"name":"LAST_NAME","optionFlags":1},{"name":"SECOND_NAME"},{"name":"BIRTHDATE"},{"name":"PHONE","optionFlags":1,"options":{"defaultCountry":"GB"}},{"name":"ADDRESS","optionFlags":1,"options":{"defaultAddressType":4}}]},{"name":"section_2","title":"Basic Information","type":"section","elements":[{"name":"TYPE_ID"},{"name":"SOURCE_ID"},{"name":"POST"}]},{"name":"section_3","title":"Additional Information","type":"section","elements":[{"name":"PHOTO"},{"name":"COMMENTS"},{"name":"UF_CRM_1720697698689"}]}],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.details.configuration.set
        
try
        {
        	const response = await $b24.callMethod(
        		'crm.item.details.configuration.set',
        		{
        			entityTypeId: 3,
        			userId: 1,
        			data: [
        				{
        					name: "section_1",
        					title: "Personal Data",
        					type: "section",
        					elements: [
        						{
        							name: "NAME",
        							optionFlags: 1,
        						},
        						{
        							name: "LAST_NAME",
        							optionFlags: 1,
        						},
        						{
        							name: "SECOND_NAME",
        						},
        						{
        							name: "BIRTHDATE",
        						},
        						{
        							name: "PHONE",
        							optionFlags: 1,
        							options: {
        								defaultCountry: "GB",
        							},
        						},
        						{
        							name: "ADDRESS",
        							optionFlags: 1,
        							options: {
        								defaultAddressType: 4,
        							},
        						},
        					],
        				},
        				{
        					name: "section_2",
        					title: "Basic Information",
        					type: "section",
        					elements: [
        						{ name: "TYPE_ID" },
        						{ name: "SOURCE_ID" },
        						{ name: "POST" },
        					],
        				},
        				{
        					name: "section_3",
        					title: "Additional Information",
        					type: "section",
        					elements: [
        						{ name: "PHOTO" },
        						{ name: "COMMENTS" },
        						{ name: "UF_CRM_1720697698689" },
        					],
        				},
        			],
        		}
        	);
        	
        	const result = response.getData().result;
        	console.info(result);
        }
        catch( error )
        {
        	console.error(error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.item.details.configuration.set',
                    [
                        'entityTypeId' => 3,
                        'userId'       => 1,
                        'data'         => [
                            [
                                'name'     => "section_1",
                                'title'    => "Personal Data",
                                'type'     => "section",
                                'elements' => [
                                    [
                                        'name'        => "NAME",
                                        'optionFlags' => 1,
                                    ],
                                    [
                                        'name'        => "LAST_NAME",
                                        'optionFlags' => 1,
                                    ],
                                    [
                                        'name' => "SECOND_NAME",
                                    ],
                                    [
                                        'name' => "BIRTHDATE",
                                    ],
                                    [
                                        'name'     => "PHONE",
                                        'optionFlags' => 1,
                                        'options'  => [
                                            'defaultCountry' => "GB",
                                        ],
                                    ],
                                    [
                                        'name'     => "ADDRESS",
                                        'optionFlags' => 1,
                                        'options'  => [
                                            'defaultAddressType' => 4,
                                        ],
                                    ],
                                ],
                            ],
                            [
                                'name'     => "section_2",
                                'title'    => "Basic Information",
                                'type'     => "section",
                                'elements' => [
                                    ['name' => "TYPE_ID"],
                                    ['name' => "SOURCE_ID"],
                                    ['name' => "POST"],
                                ],
                            ],
                            [
                                'name'     => "section_3",
                                'title'    => "Additional Information",
                                'type'     => "section",
                                'elements' => [
                                    ['name' => "PHOTO"],
                                    ['name' => "COMMENTS"],
                                    ['name' => "UF_CRM_1720697698689"],
                                ],
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error setting details configuration: ' . $e->getMessage();
        }
        
    BX24.callMethod(
                'crm.item.details.configuration.set',
                {
                    entityTypeId: 3,
                    userId: 1,
                    data: [
                        {
                            name: "section_1",
                            title: "Personal Data",
                            type: "section",
                            elements: [
                                {
                                    name: "NAME",
                                    optionFlags: 1,
                                },
                                {
                                    name: "LAST_NAME",
                                    optionFlags: 1,
                                },
                                {
                                    name: "SECOND_NAME",
                                },
                                {
                                    name: "BIRTHDATE",
                                },
                                {
                                    name: "PHONE",
                                    optionFlags: 1,
                                    options: {
                                        defaultCountry: "GB",
                                    },
                                },
                                {
                                    name: "ADDRESS",
                                    optionFlags: 1,
                                    options: {
                                        defaultAddressType: 4,
                                    },
                                },
                            ],
                        },
                        {
                            name: "section_2",
                            title: "Basic Information",
                            type: "section",
                            elements: [
                                { name: "TYPE_ID" },
                                { name: "SOURCE_ID" },
                                { name: "POST" },
                            ],
                        },
                        {
                            name: "section_3",
                            title: "Additional Information",
                            type: "section",
                            elements: [
                                { name: "PHOTO" },
                                { name: "COMMENTS" },
                                { name: "UF_CRM_1720697698689" },
                            ],
                        },
                    ],
                },
                (result) => {
                    if (result.error())
                    {
                        console.error(result.error());
        
                        return;
                    }
        
                    console.info(result.data());
                },
            );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.details.configuration.set',
            [
                'entityTypeId' => 3,
                'userId' => 1,
                'data' => [
                    [
                        'name' => "section_1",
                        'title' => "Personal Data",
                        'type' => "section",
                        'elements' => [
                            [
                                'name' => "NAME",
                                'optionFlags' => 1,
                            ],
                            [
                                'name' => "LAST_NAME",
                                'optionFlags' => 1,
                            ],
                            [
                                'name' => "SECOND_NAME",
                            ],
                            [
                                'name' => "BIRTHDATE",
                            ],
                            [
                                'name' => "PHONE",
                                'optionFlags' => 1,
                                'options' => [
                                    'defaultCountry' => "GB",
                                ],
                            ],
                            [
                                'name' => "ADDRESS",
                                'optionFlags' => 1,
                                'options' => [
                                    'defaultAddressType' => 4,
                                ],
                            ],
                        ],
                    ],
                    [
                        'name' => "section_2",
                        'title' => "Basic Information",
                        'type' => "section",
                        'elements' => [
                            ['name' => "TYPE_ID"],
                            ['name' => "SOURCE_ID"],
                            ['name' => "POST"],
                        ],
                    ],
                    [
                        'name' => "section_3",
                        'title' => "Additional Information",
                        'type' => "section",
                        'elements' => [
                            ['name' => "PHOTO"],
                            ['name' => "COMMENTS"],
                            ['name' => "UF_CRM_1720697698689"],
                        ],
                    ],
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP status: 200

{
            "result": true,
            "time": {
                "start": 1720699969.76157,
                "finish": 1720699970.153406,
                "duration": 0.39183592796325684,
                "processing": 0.02178215980529785,
                "date_start": "2024-07-11T14:12:49+02:00",
                "date_finish": "2024-07-11T14:12:50+02:00",
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
boolean

Root element of the response. Returns true on success

time
time

Information about the execution time of the request

Error Handling

HTTP status: 400

{
            "error": "",
            "error_description": "Element at index 0 in section at index 1 does not have name."
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

Empty value

Parameter 'entityTypeId' is not defined

Required parameter entityTypeId not provided

Empty value

The entity type 'entityTypeName' is not supported in the current context.

The method does not support this entity type

Empty value

Access denied.

The user does not have administrative rights

Empty value

Parameter 'data' must be an array.

A non-array was provided in data

Empty value

The data must be an indexed array.

A non-indexed array was provided in data

Empty value

There are no data to write.

An empty array was provided in data

Empty value

Section at index i has type data[i].type. The expected type is 'section'.

The value in data[i].type is different from 'section'

Empty value

Section at index i does not have a name.

An empty value was provided in data[i].name

Empty value

Section at index i does not have a title.

An empty value was provided in data[i].title

Empty value

Element at index j in section at index i does not have a name.

An empty value was provided in data[i].elements[j].name

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not allowed to be called using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The methods must be called using the HTTPS protocol

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is available only on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user whose access token or webhook was used to call the method lacks permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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