Reset Item Card Parameters crm.item.details.configuration.reset

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: crm

Who can execute the method: access rights when executing the method depend on the provided data:

Any user has the right to reset their personal settings

A user can reset shared and others' settings only if they are an administrator

The method crm.item.details.configuration.reset resets the item card settings to their default values. It removes the personal settings of the specified user or the shared settings defined for all users.

Note

The settings for repeat lead detail forms may differ from those of simple lead detail forms. The parameter extras.leadCustomerType is used to switch between lead detail form settings.
The settings for the CRM entity detail form may vary depending on their Sales Funnel. The parameters used for switching are:
- extras.categoryId — for SPAs
- extras.dealCategoryId — for deals

Method Parameters

Required parameters are marked with *

Name `type`	Description
entityTypeId* `integer`	Identifier of the system or custom type of CRM objects
userId `user`	Identifier of the user whose configuration you want to reset. If the parameter is not provided, the `userId` of the user calling this method will be used. Required only when requesting personal settings
scope `string`	Scope of the settings. Acceptable values: `'P'` — personal settings `'C'` — shared settings By default, the value is `'P'`
extras `object`	Additional parameters. Possible values and their structure are described below

extras

The extras parameter depends on the CRM object.

CRM Object	Name	Description
SPA	`categoryId`	Identifier of the SPA funnel. Can be obtained using `crm.category.list`. If not specified, the default funnel identifier for this SPA will be used
Deal	`dealCategoryId`	Identifier of the deal funnel. Can be obtained using `crm.category.list`. If not specified, the default funnel identifier for deals will be used
Lead	`leadCustomerType`	Type of leads. Possible values: `1` — simple leads `2` — repeat leads

Code Examples

How to Use Examples in Documentation

Reset the shared configuration for deal cards in the funnel with id = 9 for the user with id = 1

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"userId":1,"scope":"C","extras":{"dealCategoryId":9}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.item.details.configuration.reset

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"userId":1,"scope":"C","extras":{"dealCategoryId":9},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.item.details.configuration.reset

try
        {
        	const response = await $b24.callMethod(
        		'crm.item.details.configuration.reset',
        		{
        			entityTypeId: 2,
        			userId: 1,
        			scope: "C",
        			extras: {
        				dealCategoryId: 9,
        			},
        		}
        	);
        	
        	const result = response.getData().result;
        	console.info(result);
        }
        catch( error )
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.item.details.configuration.reset',
                    [
                        'entityTypeId' => 2,
                        'userId'       => 1,
                        'scope'        => "C",
                        'extras'       => [
                            'dealCategoryId' => 9,
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
                return;
            }
        
            echo 'Success: ' . print_r($result->data(), true);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error resetting details configuration: ' . $e->getMessage();
        }

    BX24.callMethod(
                'crm.item.details.configuration.reset',
                {
                    entityTypeId: 2,
                    userId: 1,
                    scope: "C",
                    extras: {
                        dealCategoryId: 9,
                    },
                },
                (result) => {
                    if (result.error())
                    {
                        console.error(result.error());
        
                        return;
                    }
        
                    console.info(result.data());
                },
            );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.item.details.configuration.reset',
            [
                'entityTypeId' => 2,
                'userId' => 1,
                'scope' => 'C',
                'extras' => [
                    'dealCategoryId' => 9,
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": true,
            "time": {
                "start": 1720687072.190654,
                "finish": 1720687072.586945,
                "duration": 0.39629101753234863,
                "processing": 0.057084083557128906,
                "date_start": "2024-07-11T10:37:52+02:00",
                "date_finish": "2024-07-11T10:37:52+02:00",
                "operating": 0
            }
        }

Returned Data

Name `type`	Description
result `boolean`	Root element of the response. Returns `true` if the settings were successfully reset
time `time`	Information about the execution time of the request

Error Handling

HTTP Status: 400

{
            "error": "",
            "error_description": "Parameter 'entityTypeId' is not defined"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description	Value
Empty value	Parameter 'entityTypeId' is not defined	Required parameter `entityTypeId` is missing
Empty value	The entity type '`entityTypeName`' is not supported in current context.	The method does not support this entity type
Empty value	Access denied.	The user does not have administrative rights

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Set CRM Entity Detail Form Parameters

Set Common Detail Form for All Users

Reset Item Card Parameters crm.item.details.configuration.reset

Method ParametersMethod Parameters

extrasextras

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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