Set a Set of Additional Content Blocks in the CRM Timeline Record: crm.timeline.layout.blocks.set

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Scope: crm

Who can execute the method: administrator

The method crm.timeline.layout.blocks.set sets a set of additional content blocks for a timeline record.

Setting a new set of additional content blocks in a timeline record will overwrite any previously added set within the same application.

The setting of additional content blocks cannot be applied to timeline records related to:

Method Parameters

Required parameters are marked with *

Name
type

Description

entityTypeId*
integer

Identifier of the CRM object to which the timeline record is linked

entityId*
integer

Identifier of the CRM object to which the timeline record is linked

timelineId*
integer

Identifier of the timeline record

layout*
RestAppLayoutDto

Object describing the set of additional content blocks

Display Features

If a timeline record contains more than one set of additional content blocks, they are displayed in the order they were added.

In the HTML markup, data attributes indicate which application added the set of additional content blocks:

  • data-app-name: name of the application
  • data-rest-client-id: identifier of the application

Code Examples

In the timeline record with id = 8, linked to a deal with id = 4, we will set the following set of additional content blocks:

  1. Text
  2. Long multiline text
  3. Link
  4. Block with a title

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"entityId":4,"timelineId":8,"layout":{"blocks":{"block_1":{"type":"text","properties":{"value":"Hello!\nWe are starting.","multiline":true,"bold":true,"color":"base_90"}},"block_2":{"type":"largeText","properties":{"value":"Hello!\nWe are starting.\nWe are continuing.\nWe are still working on this.\nWe are continuing.\nWe are close to the result.\nGoodbye."}},"block_3":{"type":"link","properties":{"text":"Open Deal","bold":true,"action":{"type":"redirect","uri":"/crm/deal/details/123/"}}},"block_4":{"type":"withTitle","properties":{"title":"Title","block":{"type":"text","properties":{"value":"Some value"}}}}}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.layout.blocks.set
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"entityTypeId":2,"entityId":4,"timelineId":8,"layout":{"blocks":{"block_1":{"type":"text","properties":{"value":"Hello!\nWe are starting.","multiline":true,"bold":true,"color":"base_90"}},"block_2":{"type":"largeText","properties":{"value":"Hello!\nWe are starting.\nWe are continuing.\nWe are still working on this.\nWe are continuing.\nWe are close to the result.\nGoodbye."}},"block_3":{"type":"link","properties":{"text":"Open Deal","bold":true,"action":{"type":"redirect","uri":"/crm/deal/details/123/"}}},"block_4":{"type":"withTitle","properties":{"title":"Title","block":{"type":"text","properties":{"value":"Some value"}}}}}},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.timeline.layout.blocks.set
        
try
        {
            const response = await $b24.callMethod(
                'crm.timeline.layout.blocks.set',
                {
                    entityTypeId: 2, // Deal
                    entityId: 4,     // Deal ID
                    timelineId: 8,   // ID of the timeline record linked to this deal
                    layout: layout,  // Object describing the set of additional content blocks
                }
            );
            
            const result = response.getData().result;
            console.info(result);
        }
        catch( error )
        {
            console.error(error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.timeline.layout.blocks.set',
                    [
                        'entityTypeId' => 2, // Deal
                        'entityId'     => 4, // Deal ID
                        'timelineId'   => 8, // ID of the timeline record linked to this deal
                        'layout'       => [
                            'blocks' => [
                                'block_1' => [
                                    'type'       => "text",
                                    'properties' => [
                                        'value'     => "Hello!\nWe are starting.",
                                        'multiline' => true,
                                        'bold'      => true,
                                        'color'     => "base_90"
                                    ]
                                ],
                                'block_2' => [
                                    'type'       => "largeText",
                                    'properties' => [
                                        'value' => "Hello!\nWe are starting.\nWe are continuing.\nWe are still working on this.\nWe are continuing.\nWe are close to the result.\nGoodbye."
                                    ]
                                ],
                                'block_3' => [
                                    'type'       => "link",
                                    'properties' => [
                                        'text'     => "Open Deal",
                                        'bold'     => true,
                                        'action'   => [
                                            'type' => "redirect",
                                            'uri'  => "/crm/deal/details/123/"
                                        ]
                                    ]
                                ],
                                'block_4' => [
                                    'type'       => "withTitle",
                                    'properties' => [
                                        'title'   => "Title",
                                        'block'   => [
                                            'type'       => "text",
                                            'properties' => [
                                                'value' => "Some value"
                                            ]
                                        ]
                                    ]
                                ]
                            ]
                        ]
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error setting timeline layout blocks: ' . $e->getMessage();
        }
        
const layout = {
            blocks: {
                'block_1': {
                    type: "text",
                    properties: {
                        value: "Hello!\nWe are starting.",
                        multiline: true,
                        bold: true,
                        color: "base_90"
                    }
                },
                'block_2': {
                    type: "largeText",
                    properties: {
                        value: "Hello!\nWe are starting.\nWe are continuing.\nWe are still working on this.\nWe are continuing.\nWe are close to the result.\nGoodbye."
                    }
                },
                'block_3': {
                    type: "link",
                    properties: {
                        text: "Open Deal",
                        bold: true,
                        action: {
                            type: "redirect",
                            uri: "/crm/deal/details/123/"
                        }
                    }
                },
                'block_4': {
                    type: "withTitle",
                    properties: {
                        title: "Title",
                        block: {
                            type: "text",
                            properties: {
                                value: "Some value"
                            }
                        }
                    }
                }
            }
        };
        BX24.callMethod(
            'crm.timeline.layout.blocks.set',
            {
                entityTypeId: 2, // Deal
                entityId: 4,     // Deal ID
                timelineId: 8,   // ID of the timeline record linked to this deal
                layout: layout,  // Object describing the set of additional content blocks
            },
            (result) => {
                if (result.error()) {
                    console.error(result.error());
                } else {
                    console.info(result.data());
                }
            },
        );
        
require_once('crest.php');
        $result = CRest::call(
            'crm.timeline.layout.blocks.set',
            [
                'entityTypeId' => 2,
                'entityId' => 4,
                'timelineId' => 8,
                'layout' => [
                    'blocks' => [
                        'block_1' => [
                            'type' => "text",
                            'properties' => [
                                'value' => "Hello!\nWe are starting.",
                                'multiline' => true,
                                'bold' => true,
                                'color' => "base_90"
                            ]
                        ],
                        'block_2' => [
                            'type' => "largeText",
                            'properties' => [
                                'value' => "Hello!\nWe are starting.\nWe are continuing.\nWe are still working on this.\nWe are continuing.\nWe are close to the result.\nGoodbye."
                            ]
                        ],
                        'block_3' => [
                            'type' => "link",
                            'properties' => [
                                'text' => "Open Deal",
                                'bold' => true,
                                'action' => [
                                    'type' => "redirect",
                                    'uri' => "/crm/deal/details/123/"
                                ]
                            ]
                        ],
                        'block_4' => [
                            'type' => "withTitle",
                            'properties' => [
                                'title' => "Title",
                                'block' => [
                                    'type' => "text",
                                    'properties' => [
                                        'value' => "Some value"
                                    ]
                                ]
                            ]
                        ]
                    ]
                ]
            ]
        );
        echo '';
        print_r($result);
        echo '';
        

Response Handling

HTTP Status: 200

{
            "result": {
                "success": true
            },
            "time": {
                "start": 1753341040.475739,
                "finish": 1753341040.582705,
                "duration": 0.10696601867675781,
                "processing": 0.04708504676818848,
                "date_start": "2025-07-24T17:57:20+00:00",
                "date_finish": "2025-07-24T17:57:20+00:00",
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
object

Root element of the response. On successful execution, contains an object with the field success. If the set is not set, returns null

time
time

Information about the execution time of the request

Result Object

Name
type

Description

success
boolean

Result of setting the set of additional content blocks. The field is returned on successful execution of the method and has the value true

Error Handling

HTTP Status: 400

{
            "error": "ERROR_WRONG_CONTEXT",
            "error_description": "Method call is only possible in the context of a REST application"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

ERROR_WRONG_CONTEXT

Method call is only possible in the context of a REST application

OWNER_NOT_FOUND

The element to which the timeline record is linked was not found

NOT_FOUND

Timeline record not found

ACCESS_DENIED

Access denied

UNSUITABLE_TIMELINE_ITEM

The type of timeline record is not suitable for adding a set of additional content blocks

FIELD_IS_REQUIRED

The blocks field in RestAppLayoutDto must be filled.

The method also returns errors related to incorrect structure of the set of content blocks. Details can be found in the error message.

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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