Update Comment crm.timeline.comment.update

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Scope: crm

Who can execute the method: any user

This method updates a "Comment" type deal in the timeline.

Method Parameters

Required parameters are marked with *

Name `type`	Description
id* `integer`	Integer identifier of the "Comment" type deal (e.g., `1`). You can obtain identifiers using the `crm.timeline.comment.list` method
fields* `object`	Field values (detailed description provided below) for updating the "Comment" type deal in the following structure: `fields: { "COMMENT": "value", "FILES": [ [ "file name", "file" ], [ "file name", "file" ], ] }` Warning Starting from version crm 23.100.0, only parameters with the key `fields` in lowercase are accepted. Other undocumented variants (Fields, FIELDS, arFields) are not accepted.
ownerTypeId `integer`	Integer identifier of the CRM object type to which the comment is attached (e.g., `2` for a deal)
ownerId `integer`	Integer identifier of the CRM entity to which the comment is attached (e.g., `1`). You can obtain a list of identifiers using the `crm.timeline.bindings.list` method (field `ENTITY_ID`)

Parameter fields

Name `type`	Description
COMMENT `string`	Text of the comment
FILES `attached_diskfile`	List of files. An array of values described according to the rules

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":999,"fields":{"COMMENT":"Comment was changed","FILES":[["1.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],["2.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]]}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.update

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":999,"fields":{"COMMENT":"Comment was changed","FILES":[["1.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],["2.gif","R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]]},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.timeline.comment.update

try
        {
        	const response = await $b24.callMethod(
        		'crm.timeline.comment.update',
        		{
        			id: 999,
        			fields:
        			{
        				"COMMENT": "Comment was changed",
        				"FILES": [
        					[
        						"1.gif", 
        						"R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
        					],
        					[
        						"2.gif",
        						"R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
        					],
        				]
        			}
        		}
        	);
        	
        	const result = response.getData().result;
        	console.dir(result);
        }
        catch( error )
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.timeline.comment.update',
                    [
                        'id'     => 999,
                        'fields' => [
                            'COMMENT' => 'Comment was changed',
                            'FILES'  => [
                                ['1.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
                                ['2.gif', 'R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=='],
                            ],
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            // Your required data processing logic
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error updating timeline comment: ' . $e->getMessage();
        }

BX24.callMethod(
            "crm.timeline.comment.update",
            {
                id: 999,
                fields:
                {
                    "COMMENT": "Comment was changed",
                    "FILES": [
                        [
                            "1.gif", 
                            "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
                        ],
                        [
                            "2.gif",
                            "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="
                        ],
                    ]
                }
            },
            result => {
                if (result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.timeline.comment.update',
            [
                'id' => 999,
                'fields' => [
                    'COMMENT' => 'Comment was changed',
                    'FILES' => [
                        ["1.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="],
                        ["2.gif", "R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw=="]
                    ]
                ]
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": 999,
            "time": {
                "start": 1715091541.642592,
                "finish": 1715091541.730599,
                "duration": 0.08800697326660156,
                "date_start": "2024-05-03T17:19:01+02:00",
                "date_finish": "2024-05-03T17:19:01+02:00",
                "operating": 0
            }
        }

Returned Data

Name `type`	Description
result `integer`	Returns the integer identifier of the updated comment
time `time`	Information about the request execution time

Error Handling

HTTP Status: 400

{
            "error": "NOT_FOUND",
            "error_description": "Not found."
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description
`OWNER_NOT_FOUND`	Owner of the entity not found
`ACCESS_DENIED`	Insufficient permissions
`NOT_FOUND`	Entity not found
`INVALID_ARG_VALUE`	Empty comment
`100`	Required fields not provided

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Update Comment crm.timeline.comment.update

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Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

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