Get a List of Comments crm.timeline.comment.list
Scope:
crmWho can execute the method: a user with read access to CRM entities
The method crm.timeline.comment.list retrieves a list of all comments associated with the specified CRM entity.
Method Parameters
|
Name |
Description |
|
select |
An array of fields to select. Pass the fields of the result object. If not provided or an empty array is passed, all fields will be returned |
|
filter* |
An object for filtering the selected comments in the format The filter works with two required fields:
|
|
order |
An object for sorting the selected comments in the format Only the fields Possible values for
|
|
start |
This parameter is used for managing pagination. The page size of results is always static: 50 records. To select the second page of results, you need to pass the value The formula for calculating the
|
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"filter":{"ENTITY_ID":10,"ENTITY_TYPE":"deal"},"select":["ID","CREATED","ENTITY_ID","ENTITY_TYPE","AUTHOR_ID","COMMENT","FILES"]}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.list
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"filter":{"ENTITY_ID":10,"ENTITY_TYPE":"deal"},"select":["ID","CREATED","ENTITY_ID","ENTITY_TYPE","AUTHOR_ID","COMMENT","FILES"],"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.timeline.comment.list
// callListMethod: Retrieves all data at once. Use only for small selections (< 1000 items) due to high memory usage.
try {
const response = await $b24.callListMethod(
'crm.timeline.comment.list',
{
filter: {
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select: [
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
},
(progress) => { console.log('Progress:', progress) }
);
const items = response.getData() || [];
for (const entity of items) { console.log('Entity:', entity); }
} catch (error) {
console.error('Request failed', error);
}
// fetchListMethod: Retrieves data in parts using an iterator. Use it for large data volumes to optimize memory usage.
try {
const generator = $b24.fetchListMethod('crm.timeline.comment.list', {
filter: {
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select: [
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
}, 'ID');
for await (const page of generator) {
for (const entity of page) { console.log('Entity:', entity); }
}
} catch (error) {
console.error('Request failed', error);
}
// callMethod: Manually controls pagination through the start parameter. Use it for precise control of request batches. For large datasets, it is less efficient than fetchListMethod.
try {
const response = await $b24.callMethod('crm.timeline.comment.list', {
filter: {
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select: [
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
}, 0);
const result = response.getData().result || [];
for (const entity of result) { console.log('Entity:', entity); }
} catch (error) {
console.error('Request failed', error);
}
try {
$response = $b24Service
->core
->call(
'crm.timeline.comment.list',
[
'filter' => [
'ENTITY_ID' => 10,
'ENTITY_TYPE' => 'deal',
],
'select' => [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
],
]
);
$result = $response
->getResponseData()
->getResult();
if ($result->error()) {
error_log($result->error());
echo 'Error: ' . $result->error();
} else {
echo 'Success: ' . print_r($result->data(), true);
}
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error fetching timeline comments: ' . $e->getMessage();
}
BX24.callMethod(
"crm.timeline.comment.list",
{
filter: {
"ENTITY_ID": 10,
"ENTITY_TYPE": "deal",
},
select: [
"ID",
"CREATED",
"ENTITY_ID",
"ENTITY_TYPE",
"AUTHOR_ID",
"COMMENT",
"FILES",
],
},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.timeline.comment.list',
[
'filter' => [
'ENTITY_ID' => 10,
'ENTITY_TYPE' => 'deal',
],
'select' => [
'ID',
'CREATED',
'ENTITY_ID',
'ENTITY_TYPE',
'AUTHOR_ID',
'COMMENT',
'FILES',
]
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
Response Handling
HTTP Status: 200
{
"result": [
{
"ID": "999",
"ENTITY_ID": "2",
"ENTITY_TYPE": "deal",
"CREATED": "2020-03-02T12:00:00+02:00",
"COMMENT": "New comment was added",
"AUTHOR_ID": "1",
"FILES": {
"1": {
"id": 1,
"date": "2020-03-02T12:00:00+02:00",
"type": "image",
"name": "1.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Doe",
"urlPreview": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&width=640&height=640&signature=292f450929833cd881070155e05a2c41b5bb265ea8c8c1bc2108dbcbb56f667f&ts=1718366521&filename=1.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&ts=1718366521&filename=1.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/930/?&ncc=1&filename=1.gif"
},
"2": {
"id": 2,
"date": "2020-03-02T12:00:00+02:00",
"type": "image",
"name": "2.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Doe",
"urlPreview": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&width=640&height=640&signature=118de010a40eff06fb9d691ee9235e2ef809a17780e46927bf8b12f8dc3224db&ts=1718366521&filename=2.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&ts=1718366521&filename=2.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/931/?&ncc=1&filename=2.gif"
}
},
},
{
"ID": "1000",
"ENTITY_ID": "2",
"ENTITY_TYPE": "deal",
"CREATED": "2020-03-02T12:00:00+02:00",
"COMMENT": "Test comment",
"AUTHOR_ID": "1",
"FILES": {},
}
],
"total": 2,
"time": {
"start": 1715091541.642592,
"finish": 1715091541.730599,
"duration": 0.08800697326660156,
"date_start": "2024-05-03T17:19:01+02:00",
"date_finish": "2024-05-03T17:19:01+02:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
The root element of the response containing an array of objects with information about the selected comments |
|
total |
The total number of records found |
|
time |
Information about the execution time of the request |
Error Handling
HTTP Status: 400
{
"error": "",
"error_description": "Access denied."
}
|
Name |
Description |
|
error |
String error code. It may consist of digits, Latin letters, and underscores |
|
error_description |
Textual description of the error. The description is not intended to be shown to the end user in its raw form |
Possible Error Codes
|
Code |
Error Message |
Description |
|
Empty string |
Access denied |
No permissions for the specified CRM entity |
Statuses and System Error Codes
HTTP Status: 20x, 40x, 50x
The errors described below may occur when calling any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred, please contact the server administrator or Bitrix24 technical support |
|
|
|
An internal server error has occurred, please contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The current method is not allowed to be called using batch |
|
|
|
The maximum length of parameters passed to the batch method has been exceeded |
|
|
|
Invalid access token or webhook code |
|
|
|
The methods must be called using the HTTPS protocol |
|
|
|
The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support |
|
|
|
The REST API is available only on commercial plans |
|
|
|
The user whose access token or webhook was used to call the method lacks permissions |
|
|
|
The manifest is not available |
|
|
|
The request requires higher privileges than those provided by the webhook token |
|
|
|
The provided access token has expired |
|
|
|
The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users |
|
|
|
The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Add Comment crm.timeline.comment.add
- Update Comment crm.timeline.comment.update
- Get Information About the Comment crm.timeline.comment.get
- Delete Comment crm.timeline.comment.delete
- Get CRM Timeline Comment Fields