Get Information About the Comment crm.timeline.comment.get
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Scope:
crmWho can execute the method: any user
Retrieves information about a comment type deal.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Integer identifier of the "Comment" type deal (e.g., |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":999,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.timeline.comment.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type TimelineCommentGetResult = {
ID: string
ENTITY_ID: string
ENTITY_TYPE: string
CREATED: ISODate
COMMENT: string
AUTHOR_ID: string
FILES: Record<string, {
id: number
date: ISODate
type: string
name: string
size: number
image?: { width: number; height: number }
authorId: number
authorName: string
urlPreview: string
urlShow: string
urlDownload: string
}>
}
try {
const response = await $b24.actions.v2.call.make<TimelineCommentGetResult>({
method: 'crm.timeline.comment.get',
params: {
id: 999,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getTimelineComment() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.timeline.comment.get',
params: {
id: 999,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getTimelineComment)
</script>
try {
$response = $b24Service
->core
->call(
'crm.timeline.comment.get',
[
'id' => 999,
]
);
$result = $response
->getResponseData()
->getResult();
if ($result->error()) {
error_log($result->error());
echo 'Error: ' . $result->error();
} else {
echo 'Success: ' . print_r($result->data(), true);
}
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error getting timeline comment: ' . $e->getMessage();
}
Example
from b24pysdk.client import BaseClient
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
client: BaseClient
try:
bitrix_response = client.crm.timeline.comment.get(
bitrix_id=999,
).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
BX24.callMethod(
"crm.timeline.comment.get",
{
id: 999,
}, result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
require_once('crest.php');
$result = CRest::call(
'crm.timeline.comment.get',
[
'id' => 999
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
Response Handling
HTTP status: 200
{
"result": {
"ID": "999",
"ENTITY_ID": "2",
"ENTITY_TYPE": "deal",
"CREATED": "2020-03-02T12:00:00+03:00",
"COMMENT": "New comment was added",
"AUTHOR_ID": "1",
"FILES": {
"1": {
"id": 1,
"date": "2020-03-02T12:00:00+03:00",
"type": "image",
"name": "1.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Dou",
"urlPreview": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&width=640&height=640&signature=292f450929833cd881070155e05a2c41b5bb265ea8c8c1bc2108dbcbb56f667f&ts=1718366521&filename=1.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&ts=1718366521&filename=1.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/930/?&ncc=1&filename=1.gif"
},
"2": {
"id": 2,
"date": "2020-03-02T12:00:00+03:00",
"type": "image",
"name": "2.gif",
"size": 43,
"image": {
"width": 1,
"height": 1
},
"authorId": 1,
"authorName": "John Dou",
"urlPreview": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&width=640&height=640&signature=118de010a40eff06fb9d691ee9235e2ef809a17780e46927bf8b12f8dc3224db&ts=1718366521&filename=2.gif",
"urlShow": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&ts=1718366521&filename=2.gif",
"urlDownload": "https://my.bitrix24.com/disk/downloadFile/931/?&ncc=1&filename=2.gif"
}
}
},
"time": {
"start": 1715091541.642592,
"finish": 1715091541.730599,
"duration": 0.08800697326660156,
"date_start": "2024-05-03T17:19:01+03:00",
"date_finish": "2024-05-03T17:19:01+03:00",
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
The root element of the response. The values for the |
|
time |
Information about the request execution time |
Error Handling
HTTP status: 400
{
"error": "",
"error_description": "Not found."
}
|
Name |
Description |
|
error |
String error code. It may consist of digits, Latin letters, and underscores |
|
error_description |
Textual description of the error. The description is not intended to be shown to the end user in its raw form |
Possible Error Codes
|
Code |
Error message |
Description |
|
Empty string |
Not found. |
The element with the specified parameters was not found |
|
Empty string |
Access denied. |
No permission to edit the CRM element |
|
Empty string |
ID is not defined or invalid. |
Required fields are not provided |
Statuses and System Error Codes
HTTP Status: 20x, 40x, 50x
The errors described below may occur when calling any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The current method is not permitted for calls using batch |
|
|
|
The maximum length of parameters passed to the batch method has been exceeded |
|
|
|
Invalid access token or webhook code |
|
|
|
The HTTPS protocol is required for method calls |
|
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|
The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it |
|
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|
The REST API is only available on commercial plans |
|
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|
The user associated with the access token or webhook used to call the method lacks the necessary permissions |
|
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|
The manifest is not available |
|
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|
The request requires higher privileges than those provided by the webhook token |
|
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|
The provided access token has expired |
|
|
|
The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only |
|
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|
The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |