Get Information About the Comment crm.timeline.comment.get

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Scope: crm

Who can execute the method: any user

Retrieves information about a comment type deal.

Method Parameters

Required parameters are marked with *

Name
type

Description

id*
integer

Integer identifier of the "Comment" type deal (e.g., 1). Identifiers can be obtained using the crm.timeline.comment.list method

Code Examples

How to Use Examples in Documentation

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":999}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.timeline.comment.get
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":999,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.timeline.comment.get
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type TimelineCommentGetResult = {
          ID: string
          ENTITY_ID: string
          ENTITY_TYPE: string
          CREATED: ISODate
          COMMENT: string
          AUTHOR_ID: string
          FILES: Record<string, {
            id: number
            date: ISODate
            type: string
            name: string
            size: number
            image?: { width: number; height: number }
            authorId: number
            authorName: string
            urlPreview: string
            urlShow: string
            urlDownload: string
          }>
        }
        
        try {
          const response = await $b24.actions.v2.call.make<TimelineCommentGetResult>({
            method: 'crm.timeline.comment.get',
            params: {
              id: 999,
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function getTimelineComment() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.timeline.comment.get',
                params: {
                  id: 999,
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info(result.ID, result.ENTITY_TYPE, result.COMMENT)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', getTimelineComment)
        </script>
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.timeline.comment.get',
                    [
                        'id' => 999,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
                echo 'Error: ' . $result->error();
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting timeline comment: ' . $e->getMessage();
        }
        

Example

from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.timeline.comment.get(
                bitrix_id=999,
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
BX24.callMethod(
            "crm.timeline.comment.get",
            {
                id: 999,
            }, result => {
                if (result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.timeline.comment.get',
            [
                'id' => 999
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP status: 200

{
            "result": {
                "ID": "999",
                "ENTITY_ID": "2",
                "ENTITY_TYPE": "deal",
                "CREATED": "2020-03-02T12:00:00+03:00",
                "COMMENT": "New comment was added",
                "AUTHOR_ID": "1",
                "FILES": {
                    "1": {
                        "id": 1,
                        "date": "2020-03-02T12:00:00+03:00",
                        "type": "image",
                        "name": "1.gif",
                        "size": 43,
                        "image": {
                            "width": 1,
                            "height": 1
                        },
                        "authorId": 1,
                        "authorName": "John Dou",
                        "urlPreview": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&width=640&height=640&signature=292f450929833cd881070155e05a2c41b5bb265ea8c8c1bc2108dbcbb56f667f&ts=1718366521&filename=1.gif",
                        "urlShow": "https://my.bitrix24.com/disk/showFile/930/?&ncc=1&ts=1718366521&filename=1.gif",
                        "urlDownload": "https://my.bitrix24.com/disk/downloadFile/930/?&ncc=1&filename=1.gif"
                    },
                    "2": {
                        "id": 2,
                        "date": "2020-03-02T12:00:00+03:00",
                        "type": "image",
                        "name": "2.gif",
                        "size": 43,
                        "image": {
                            "width": 1,
                            "height": 1
                        },
                        "authorId": 1,
                        "authorName": "John Dou",
                        "urlPreview": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&width=640&height=640&signature=118de010a40eff06fb9d691ee9235e2ef809a17780e46927bf8b12f8dc3224db&ts=1718366521&filename=2.gif",
                        "urlShow": "https://my.bitrix24.com/disk/showFile/931/?&ncc=1&ts=1718366521&filename=2.gif",
                        "urlDownload": "https://my.bitrix24.com/disk/downloadFile/931/?&ncc=1&filename=2.gif"
                    }
                }
            },
            "time": {
                "start": 1715091541.642592,
                "finish": 1715091541.730599,
                "duration": 0.08800697326660156,
                "date_start": "2024-05-03T17:19:01+03:00",
                "date_finish": "2024-05-03T17:19:01+03:00",
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
object

The root element of the response. The values for the result field correspond to comment fields.

time
time

Information about the request execution time

Error Handling

HTTP status: 400

{
            "error": "",
            "error_description": "Not found."
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Error message

Description

Empty string

Not found.

The element with the specified parameters was not found

Empty string

Access denied.

No permission to edit the CRM element

Empty string

ID is not defined or invalid.

Required fields are not provided

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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