Overview of Events in CRM Activities

Events allow applications to respond to changes in near real-time, providing notifications about the creation, updating, and deletion of activities in the CRM timeline.

A detailed explanation of working with events is provided in the article Concept and Benefits of Event Processing.

Quick navigation: all events

How to Receive EventsHow to Receive Events

You can subscribe to activity events through:

• outgoing webhook
• application and the event.bind method

An example of a handler code for the event is described in the article How to Test Your Handler for Processing Bitrix24 Events.

What the Handler ReceivesWhat the Handler Receives

Activity events pass only the identifier of the activity in the data.FIELDS.ID field. To retrieve the remaining data, call the crm.activity.get method.

The events are triggered for activities of all kinds: system, universal, configurable, and activities of custom types.

Server Availability for Sending and Receiving EventsServer Availability for Sending and Receiving Events

The event handler server must be accessible from the outside. To configure the accessibility of the event handler server and application, refer to the article Required network access.

For cloud Bitrix24, no additional configuration is required. For on-premise Bitrix24, configure accessibility on the server or hosting according to the article Required network access.

Overview of EventsOverview of Events

Scope: crm

Who can subscribe: any user

Event	Triggered
onCrmActivityAdd	When an activity is created manually or via the crm.activity.add method
onCrmActivityUpdate	When an activity is updated manually or via the crm.activity.update method
onCrmActivityDelete	When an activity is deleted manually or via the crm.activity.delete method