Overview of Events in CRM Activities

Events allow applications to respond to changes in near real-time, providing notifications about the creation, updating, and deletion of deals in the CRM timeline.

A detailed explanation of working with events is provided in the article Concept and Benefits of Event Processing.

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Quick navigation: all events

How to Receive Events

You can subscribe to deal events through the application and the event.bind method.

An example of a handler code for the event is described in the article How to Test Your Handler for Processing Bitrix24 Events.

Server Availability for Sending and Receiving Events

The event handler server must be accessible from the outside. To configure the accessibility of the event handler server and application, refer to the article Required network access.

For cloud Bitrix24, no additional configuration is required. For on-premise Bitrix24, configure accessibility on the server or hosting according to the article Required network access.

Overview of Events

Scope: crm

Who can subscribe: any user

Event

Triggered

onCrmActivityAdd

When a deal is created manually or via the crm.activity.add method

onCrmActivityUpdate

When a deal is updated manually or via the crm.activity.update method

onCrmActivityDelete

When a deal is deleted manually or via the crm.activity.delete method