Get a Requisite Template v 3.0 crm.[type].requisite.preset.get
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Scope:
crmWho can execute the method: a user with permission to view contacts or companies
This method belongs to REST 3.0. The call specifics and response format of the new API version are described in the REST 3.0 overview.
The crm.<type>.requisite.preset.get method returns a requisite template by ID together with its fields. The fields show what can be filled in for a requisite with this template. The owner type in the method name affects only the isDefault flag.
Method Name for the Object Type
|
Object type |
Method |
|
Company |
|
|
Contact |
|
Template methods only read data. Templates are created and configured in the Bitrix24 interface.
The method name is written in lowercase: crm.company.requisite.preset.get, not crm.company.requisite.Preset.Get. If the name is written in a different case, the method returns the "Method Not Found" error.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Template ID. The ID can be retrieved with the crm.<type>.requisite.preset.list method. The method does not return an inactive template |
Code Examples
How to Use Examples in Documentation
The new API call differs by adding the /api/ segment to the request URL:
https://{installation_address}/rest/api/{user_id}/{webhook_token}/crm.company.requisite.preset.get
The examples retrieve the German "Unternehmen" template with the ID 1. On your Bitrix24, the template ID may differ: retrieve it with the crm.<type>.requisite.preset.list method. For a contact, replace the method name with crm.contact.requisite.preset.get.
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":1}' \
https://**put_your_bitrix24_address**/rest/api/**put_your_user_id_here**/**put_your_webhook_here**/crm.company.requisite.preset.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":1,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/api/crm.company.requisite.preset.get
CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make: such a call returns the SDK error JSSDK_CORE_METHOD_NOT_SUPPORT_IN_API_V3. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(ApiVersion.v3).call.
import { ApiVersion, Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
type PresetField = {
name: string
kind: 'requisiteField' | 'address' | 'userField'
title: string
inShortList: boolean
sort: number
}
type PresetGetResult = {
item: {
id: number
name: string
isDefault: boolean
sort: number
fields: PresetField[]
}
}
try {
const response = await $b24.getHttpClient(ApiVersion.v3).call<PresetGetResult>(
'crm.company.requisite.preset.get',
{
id: 1,
},
Text.getUuidRfc4122()
)
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Preset:', result.item)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(B24Js.ApiVersion.v3).call.
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getPreset() {
try {
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.getHttpClient(B24Js.ApiVersion.v3).call(
'crm.company.requisite.preset.get',
{
id: 1,
},
B24Js.Text.getUuidRfc4122()
)
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Preset:', result.item)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getPreset)
</script>
b24pysdk has no ready-made wrappers for CRM methods, and the SDK sends to REST 3.0 only the methods from the Config().api_v3_methods list. Add the method to this list and call it via bitrix_token.call_method with prefer_version=3.
from b24pysdk import Config
from b24pysdk.errors import BitrixSDKException
from b24pysdk.errors.v3 import BitrixAPIError
method = "crm.company.requisite.preset.get"
Config().configure(api_v3_methods=Config().api_v3_methods | {method})
try:
response = bitrix_token.call_method(
api_method=method,
params={
"id": 1,
},
prefer_version=3,
)
result = response["result"]
print(result)
except BitrixAPIError as error:
print(
"Bitrix API error",
f"code: {error.code}",
f"message: {error.error.message}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
try {
$response = $b24Service
->core
->call(
'crm.company.requisite.preset.get',
[
'id' => 1,
]
);
$result = $response
->getResponseData()
->getResult();
print_r($result);
} catch (Throwable $e) {
echo $e->getMessage();
}
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
BX24.callMethod(
'crm.company.requisite.preset.get',
{
id: 1,
},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
require_once('crest.php');
$result = CRest::call(
'crm.company.requisite.preset.get',
[
'id' => 1,
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.company.requisite.preset.get", b24.Params{
"id": 1,
}, b24.WithIdempotent())
if err != nil {
return fmt.Errorf("crm.company.requisite.preset.get: %w", err)
}
var result struct {
Item struct {
ID int `json:"id"`
Name string `json:"name"`
IsDefault bool `json:"isDefault"`
Fields []struct {
Name string `json:"name"`
Kind string `json:"kind"`
} `json:"fields"`
} `json:"item"`
}
if err := json.Unmarshal(res.Result, &result); err != nil {
return fmt.Errorf("parse response: %w", err)
}
for _, field := range result.Item.Fields {
fmt.Println(field.Kind, field.Name)
}
Response Handling
HTTP status: 200
{
"result": {
"item": {
"id": 1,
"name": "Unternehmen",
"isDefault": true,
"sort": 500,
"fields": [
{
"name": "companyTitle",
"kind": "requisiteField",
"title": "",
"inShortList": true,
"sort": 510
},
{
"name": "vatNumber",
"kind": "requisiteField",
"title": "",
"inShortList": false,
"sort": 520
},
{
"name": "usrle",
"kind": "requisiteField",
"title": "",
"inShortList": false,
"sort": 530
},
{
"name": "inn",
"kind": "requisiteField",
"title": "",
"inShortList": true,
"sort": 540
},
{
"name": "",
"kind": "address",
"title": "",
"inShortList": false,
"sort": 550
}
]
}
},
"time": {
"start": 1793711900,
"finish": 1793711900.089311,
"duration": 0.08931088447570801,
"processing": 0,
"date_start": "2026-11-03T16:18:20+03:00",
"date_finish": "2026-11-03T16:18:20+03:00",
"operating_reset_at": 1793712480,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Object with response data |
|
result.item.id |
Template ID. Passed in the |
|
result.item.name |
Template name |
|
result.item.isDefault |
|
|
result.item.sort |
Template sort order |
|
result.item.fields |
Template fields in the order they appear in the card. Each element contains:
|
|
time |
Information about the request execution time |
Error Handling
HTTP status: 400
{
"error": {
"code": "BITRIX_REST_V3_EXCEPTION_ENTITYNOTFOUNDEXCEPTION",
"message": "Entity with ID 999 was not found."
}
}
|
Name |
Description |
|
error.code |
String error code. Use it to identify the type of exception |
|
error.message |
Text description of the error |
|
error.validation |
Array with error details. Present only in data validation errors |
|
error.validation[].field |
Name of the field where the validation error occurred |
|
error.validation[].message |
Description of the error related to the specified field |
Possible Error Codes
Request Validation Errors
Error Code: BITRIX_REST_V3_EXCEPTION_VALIDATION_REQUESTVALIDATIONEXCEPTION
|
Field |
Error description |
How to Fix |
|
|
Required field |
Pass the template |
|
|
This request requires data type |
Pass the ID as a number |
Template Not Found
Error Code: BITRIX_REST_V3_EXCEPTION_ENTITYNOTFOUNDEXCEPTION
|
Field |
Error description |
How to Fix |
|
|
Entity with ID #ID# was not found |
The template does not exist or is inactive. Retrieve the available templates with the crm.<type>.requisite.preset.list method |
Unknown Field Error
Error Code: BITRIX_REST_V3_EXCEPTION_UNKNOWNDTOPROPERTYEXCEPTION
|
Field |
Error description |
How to Fix |
|
|
Unknown field |
Remove |
Access Error
Error Code: BITRIX_REST_V3_EXCEPTION_ACCESSDENIEDEXCEPTION, HTTP status: 403
|
Field |
Error description |
How to Fix |
|
|
Access denied |
You need permission to view contacts or companies, depending on the type in the method name |
Method Not Found
Error Code: BITRIX_REST_V3_EXCEPTION_METHODNOTFOUNDEXCEPTION, HTTP status: 404
|
Field |
Error description |
How to Fix |
|
|
Method |
Check the method name: it is written in lowercase, for example, |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |