Disable Leads in CRM v 3.0 crm.lead.disable
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Scope:
crmWho can execute the method: a CRM administrator
This method belongs to REST 3.0. The call specifics and response format of the new API version are described in the REST 3.0 overview.
The crm.lead.disable method switches CRM to the simple mode without leads and returns the new mode. What changes in Bitrix24 after the switch is described in the lead mode overview.
The method changes the mode right away and does not convert existing leads: they remain in CRM as leads. If you need leads in progress to become deals and clients, switch the mode in the Bitrix24 interface: there, switching to the simple mode converts them first.
Method Parameters
No parameters.
Code Examples
How to Use Examples in Documentation
The new API call differs by adding the /api/ segment to the request URL:
https://{installation_address}/rest/api/{user_id}/{webhook_token}/crm.lead.disable
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{}' \
https://**put_your_bitrix24_address**/rest/api/**put_your_user_id_here**/**put_your_webhook_here**/crm.lead.disable
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/api/crm.lead.disable
CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make: such a call returns the SDK error JSSDK_CORE_METHOD_NOT_SUPPORT_IN_API_V3. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(ApiVersion.v3).call.
import { ApiVersion, Text } from '@bitrix24/b24jssdk'
import type { B24Frame } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
type LeadModeResult = {
enabled: boolean
}
try {
const response = await $b24.getHttpClient(ApiVersion.v3).call<LeadModeResult>(
'crm.lead.disable',
{},
Text.getUuidRfc4122()
)
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Leads enabled:', result.enabled)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(B24Js.ApiVersion.v3).call.
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function disableLeads() {
try {
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.getHttpClient(B24Js.ApiVersion.v3).call(
'crm.lead.disable',
{},
B24Js.Text.getUuidRfc4122()
)
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Leads enabled:', result.enabled)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', disableLeads)
</script>
b24pysdk has no ready-made wrappers for CRM methods, and the SDK sends to REST 3.0 only the methods from the Config().api_v3_methods list. Add the method to this list and call it via bitrix_token.call_method with prefer_version=3.
from b24pysdk import Config
from b24pysdk.errors import BitrixSDKException
from b24pysdk.errors.v3 import BitrixAPIError
method = "crm.lead.disable"
Config().configure(api_v3_methods=Config().api_v3_methods | {method})
try:
response = bitrix_token.call_method(
api_method=method,
params={},
prefer_version=3,
)
result = response["result"]
print(result["enabled"])
except BitrixAPIError as error:
print(
"Bitrix API error",
f"code: {error.code}",
f"message: {error.error.message}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
try {
$response = $b24Service
->core
->call(
'crm.lead.disable',
[]
);
$result = $response
->getResponseData()
->getResult();
print_r($result);
} catch (Throwable $e) {
echo $e->getMessage();
}
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
BX24.callMethod(
'crm.lead.disable',
{},
result => {
if (result.error())
console.error(result.error());
else
console.dir(result.data());
}
);
SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.
require_once('crest.php');
$result = CRest::call(
'crm.lead.disable',
[]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
// client and ctx are already created — see the Go SDK section
res, err := client.Core().Call(ctx, "crm.lead.disable", b24.Params{})
if err != nil {
return fmt.Errorf("crm.lead.disable: %w", err)
}
var mode struct {
Enabled bool `json:"enabled"`
}
if err := json.Unmarshal(res.Result, &mode); err != nil {
return fmt.Errorf("parse response: %w", err)
}
fmt.Println(mode.Enabled)
Response Handling
HTTP status: 200
{
"result": {
"enabled": false
},
"time": {
"start": 1793715145,
"finish": 1793715145.583095,
"duration": 0.5830950736999512,
"processing": 0,
"date_start": "2026-11-03T17:12:25+03:00",
"date_finish": "2026-11-03T17:12:25+03:00",
"operating_reset_at": 1793715720,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
Object with response data |
|
result.enabled |
CRM mode after the call: |
|
time |
Information about the request execution time |
Error Handling
HTTP status: 404
{
"error": {
"code": "BITRIX_REST_V3_EXCEPTION_METHODNOTFOUNDEXCEPTION",
"message": "Method \"crm.lead.Disable\" was not found."
}
}
|
Name |
Description |
|
error.code |
String error code. Use it to identify the type of exception |
|
error.message |
Text description of the error |
|
error.validation |
Array with error details. Present only in data validation errors |
|
error.validation[].field |
Name of the field where the validation error occurred |
|
error.validation[].message |
Description of the error related to the specified field |
Possible Error Codes
Access Error
Error Code: BITRIX_REST_V3_EXCEPTION_ACCESSDENIEDEXCEPTION, HTTP status: 403
|
Field |
Error description |
How to Fix |
|
|
Access denied |
Call the method on behalf of a CRM administrator |
Method Not Found
Error Code: BITRIX_REST_V3_EXCEPTION_METHODNOTFOUNDEXCEPTION, HTTP status: 404
|
Field |
Error description |
How to Fix |
|
|
Method |
Check the method name: it is written in lowercase — |
Statuses and System Error Codes
HTTP Status: 4xx, 5xx
The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit |
|
|
|
The request contains no authorization data: neither an access token nor a webhook code was passed |
|
|
|
Methods are called over the HTTPS protocol only |
|
|
|
The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support |
|
|
|
REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — |
|
|
|
No active webhook with the specified user identifier and secret code was found |
|
|
|
No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope |
|
|
|
The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with |
|
|
|
The access token has expired |
|
|
|
The application is installed, but the Bitrix24 administrator has granted access to it only to specific users |
|
|
|
The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |