Get a CRM Item by ID v 3.0 crm.[type].get

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Scope: crm

Who can execute the method: a user with permission to view items of this CRM object type. For my company, a CRM administrator

This method belongs to REST 3.0. The call specifics and response format of the new API version are described in the REST 3.0 overview.

The crm.<type>.get method returns the fields of a CRM item by ID. The object type is set by the <type> segment of the method name, and the set of fields in the response is set by the select parameter.

Method Name for the Object Type

Object type

Method

Fields

Deal

crm.deal.get

Deal fields

Lead

crm.lead.get

Lead fields

Contact

crm.contact.get

Contact fields

Company

crm.company.get

Company fields

Estimate

crm.quote.get

Estimate fields

Invoice

crm.smartinvoice.get

Invoice fields

My company

crm.mycompany.get

My company fields

SPA

crm.smartprocess<entityTypeId>.get, for example, crm.smartprocess1038.get

SPA fields

For an SPA, the method name includes the type ID entityTypeId. SPA type IDs are returned by the crm.type.list method in the entityTypeId field.

The method name is written in lowercase: crm.smartinvoice.get, not crm.smartInvoice.get. If the name is written in a different case, the method returns the "Method Not Found" error.

Method Parameters

Required parameters are marked with *

Name
type

Description

id*
integer

Item ID.

The ID is returned by the crm.<type>.add method when an item is created. IDs of existing items can be retrieved with the crm.<type>.list method

select
array

List of fields to return in the response. Parameter description

If the parameter is not passed, the response contains only id

The select Parameter

Field names are written in camelCase: title, stageId, assignedById. Each object type has its own set of fields, which are described on these pages:

The list of fields is returned by the crm.<type>.field.list method.

The response contains only the fields from select. The id field is not added automatically — include it in the list if you need it in the response. The asterisk * is not supported: the method returns an unknown field error.

Linked objects are requested by the field name without the Id suffix: assignedBy, createdBy, stage, category. There are two ways to do this:

  • the whole linked object name, for example, assignedBy, — the response contains all fields of the object. For linked CRM items, such as contact, company, and others, only id is returned
  • a dot-separated path, for example, assignedBy.firstName or stage.name, — the response contains only the selected fields of the object

If a link is not set, the linked object is returned as null, and a multiple one, for example, observers, is returned as an empty array.

Custom fields are passed by name, for example, UF_CRM_1687529546. Their list is returned by the crm.<type>.field.custom.list method.

Code Examples

How to Use Examples in Documentation

The new API call differs by adding the /api/ segment to the request URL:

https://{installation_address}/rest/api/{user_id}/{webhook_token}/crm.smartprocess1038.get

The examples retrieve an SPA item with the type ID 1038: the name, the stage with its name, the responsible person with their first and last name, the amount, and the creation date. For a different object type, replace the method name according to the table above.

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":15,"select":["id","title","stageId","stage.name","assignedById","assignedBy.firstName","assignedBy.lastName","opportunity","currencyId","createdTime"]}' \
        https://**put_your_bitrix24_address**/rest/api/**put_your_user_id_here**/**put_your_webhook_here**/crm.smartprocess1038.get
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"id":15,"select":["id","title","stageId","stage.name","assignedById","assignedBy.firstName","assignedBy.lastName","opportunity","currencyId","createdTime"],"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/api/crm.smartprocess1038.get
        

CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make: such a call returns the SDK error JSSDK_CORE_METHOD_NOT_SUPPORT_IN_API_V3. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(ApiVersion.v3).call.

import { ApiVersion, Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        type ItemGetResult = {
          item: {
            id: number
            title: string
            stageId: string
            assignedById: number
            opportunity: number
            currencyId: string
            createdTime: string
            stage: {
              name: string
            } | null
            assignedBy: {
              firstName: string
              lastName: string
            } | null
          }
        }
        
        try {
          const response = await $b24.getHttpClient(ApiVersion.v3).call<ItemGetResult>(
            'crm.smartprocess1038.get',
            {
              id: 15,
              select: [
                'id',
                'title',
                'stageId',
                'stage.name',
                'assignedById',
                'assignedBy.firstName',
                'assignedBy.lastName',
                'opportunity',
                'currencyId',
                'createdTime',
              ],
            },
            Text.getUuidRfc4122()
          )
        
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const item = response.getData()!.result.item
            console.info(item.title, item.stage?.name, item.assignedBy?.firstName)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        

CRM methods are not yet included in the list of REST 3.0 methods known to $b24.actions.v3.call.make. Call the method through the REST 3.0 HTTP client — $b24.getHttpClient(B24Js.ApiVersion.v3).call.

<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function getItem() {
            try {
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.getHttpClient(B24Js.ApiVersion.v3).call(
                'crm.smartprocess1038.get',
                {
                  id: 15,
                  select: [
                    'id',
                    'title',
                    'stageId',
                    'stage.name',
                    'assignedById',
                    'assignedBy.firstName',
                    'assignedBy.lastName',
                    'opportunity',
                    'currencyId',
                    'createdTime',
                  ],
                },
                B24Js.Text.getUuidRfc4122()
              )
        
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const item = response.getData().result.item
              console.info(item.title, item.stage?.name, item.assignedBy?.firstName)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', getItem)
        </script>
        

b24pysdk has no ready-made wrappers for CRM methods, and the SDK sends to REST 3.0 only the methods from the Config().api_v3_methods list. Add the method to this list and call it via bitrix_token.call_method with prefer_version=3.

from b24pysdk import Config
        from b24pysdk.errors import BitrixSDKException
        from b24pysdk.errors.v3 import BitrixAPIError
        
        method = "crm.smartprocess1038.get"
        Config().configure(api_v3_methods=Config().api_v3_methods | {method})
        
        try:
            response = bitrix_token.call_method(
                api_method=method,
                params={
                    "id": 15,
                    "select": [
                        "id",
                        "title",
                        "stageId",
                        "stage.name",
                        "assignedById",
                        "assignedBy.firstName",
                        "assignedBy.lastName",
                        "opportunity",
                        "currencyId",
                        "createdTime",
                    ],
                },
                prefer_version=3,
            )
            item = response["result"]["item"]
            print(item)
        except BitrixAPIError as error:
            print(
                "Bitrix API error",
                f"code: {error.code}",
                f"message: {error.error.message}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        

SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.smartprocess1038.get',
                    [
                        'id' => 15,
                        'select' => [
                            'id',
                            'title',
                            'stageId',
                            'stage.name',
                            'assignedById',
                            'assignedBy.firstName',
                            'assignedBy.lastName',
                            'opportunity',
                            'currencyId',
                            'createdTime',
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            print_r($result);
        } catch (Throwable $e) {
            echo $e->getMessage();
        }
        

SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.

BX24.callMethod(
            'crm.smartprocess1038.get',
            {
                id: 15,
                select: [
                    'id',
                    'title',
                    'stageId',
                    'stage.name',
                    'assignedById',
                    'assignedBy.firstName',
                    'assignedBy.lastName',
                    'opportunity',
                    'currencyId',
                    'createdTime',
                ],
            },
            result => {
                if (result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );
        

SDKs do not yet support the /rest/api/ address in calls. Use direct HTTP requests, for example, via curl or fetch.

require_once('crest.php');
        
        $result = CRest::call(
            'crm.smartprocess1038.get',
            [
                'id' => 15,
                'select' => [
                    'id',
                    'title',
                    'stageId',
                    'stage.name',
                    'assignedById',
                    'assignedBy.firstName',
                    'assignedBy.lastName',
                    'opportunity',
                    'currencyId',
                    'createdTime',
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        
// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.smartprocess1038.get", b24.Params{
        	"id": 15,
        	"select": []string{
        		"id",
        		"title",
        		"stageId",
        		"stage.name",
        		"assignedById",
        		"assignedBy.firstName",
        		"assignedBy.lastName",
        		"opportunity",
        		"currencyId",
        		"createdTime",
        	},
        }, b24.WithIdempotent())
        if err != nil {
        	return fmt.Errorf("crm.smartprocess1038.get: %w", err)
        }
        
        raw, ok := b24.Unwrap(res.Result, "item")
        if !ok {
        	return fmt.Errorf("no item in response")
        }
        
        var item struct {
        	ID          int     `json:"id"`
        	Title       string  `json:"title"`
        	StageID     string  `json:"stageId"`
        	Opportunity float64 `json:"opportunity"`
        	CurrencyID  string  `json:"currencyId"`
        	Stage       struct {
        		Name string `json:"name"`
        	} `json:"stage"`
        	AssignedBy struct {
        		FirstName string `json:"firstName"`
        		LastName  string `json:"lastName"`
        	} `json:"assignedBy"`
        }
        if err := json.Unmarshal(raw, &item); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println(item.Title, item.Stage.Name, item.AssignedBy.FirstName)
        

Response Handling

HTTP status: 200

{
            "result": {
                "item": {
                    "id": 15,
                    "title": "Equipment purchase request",
                    "stageId": "DT1038_69:PREPARATION",
                    "assignedById": 1,
                    "opportunity": 180000,
                    "currencyId": "EUR",
                    "createdTime": "2026-11-03T14:39:32+03:00",
                    "stage": {
                        "name": "Preparation"
                    },
                    "assignedBy": {
                        "firstName": "Anna",
                        "lastName": "Schmidt"
                    }
                }
            },
            "time": {
                "start": 1793706172,
                "finish": 1793706172.777702,
                "duration": 0.7777020931243896,
                "processing": 0,
                "date_start": "2026-11-03T14:42:52+03:00",
                "date_finish": "2026-11-03T14:42:52+03:00",
                "operating_reset_at": 1793706720,
                "operating": 0
            }
        }
        

Without the select parameter, the method returns only the ID:

{
            "result": {
                "item": {
                    "id": 15
                }
            },
            "time": {
                "start": 1793705990,
                "finish": 1793705990.170455,
                "duration": 0.1704549789428711,
                "processing": 0,
                "date_start": "2026-11-03T14:39:50+03:00",
                "date_finish": "2026-11-03T14:39:50+03:00",
                "operating_reset_at": 1793706540,
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
object

Object with response data

result.item
object

Values of the item fields from select. Linked objects are nested under their names, for example, stage and assignedBy. The fields are described on the fields page of the object type, see the links in the description of the select parameter

time
time

Information about the request execution time

Error Handling

HTTP status: 400

{
            "error": {
                "code": "BITRIX_REST_V3_EXCEPTION_UNKNOWNDTOPROPERTYEXCEPTION",
                "message": "Unknown field \"name\" found in entity \"EmployeeDto\"."
            }
        }
        

Name
type

Description

error.code
string

String error code. Use it to identify the type of exception

error.message
string

Text description of the error

error.validation
array

Array with error details. Present only in data validation errors BITRIX_REST_V3_EXCEPTION_VALIDATION_REQUESTVALIDATIONEXCEPTION

error.validation[].field
string

Name of the field where the validation error occurred

error.validation[].message
string

Description of the error related to the specified field

Possible Error Codes

Item Not Found

Error Code: BITRIX_REST_V3_EXCEPTION_ENTITYNOTFOUNDEXCEPTION

Field

Error description

How to Fix

-

Entity with ID #ID# was not found

Check the item ID. This object type has no item with this id, or the item has been deleted

Request Validation Errors

Error Code: BITRIX_REST_V3_EXCEPTION_VALIDATION_REQUESTVALIDATIONEXCEPTION

Field

Error description

How to Fix

id

Required field id is missing

Pass the item id

id

Field value must be 1 or greater

Pass a positive ID

id

This request requires data type int in field id

Pass id as a number

Unknown Field Error

Error Code: BITRIX_REST_V3_EXCEPTION_UNKNOWNDTOPROPERTYEXCEPTION

Field

Error description

How to Fix

-

Unknown field #FIELD# found in entity #DTO#

Check the field name in select on the fields page of the object type. If the error names a linked object, for example, EmployeeDto, the field name after the dot is wrong: for the responsible person, these are firstName and lastName, not name

Select Format Error

Error Code: BITRIX_REST_V3_EXCEPTION_INVALIDSELECTEXCEPTION

Field

Error description

How to Fix

-

Invalid field in select: #VALUE#

Pass select as an array of strings, for example, ["id","title"]

Method Not Found

Error Code: BITRIX_REST_V3_EXCEPTION_METHODNOTFOUNDEXCEPTION, HTTP status: 404

Field

Error description

How to Fix

-

Method #METHOD# was not found

Check the method name: it is written in lowercase, for example, crm.deal.get. For an SPA, check entityTypeId with the crm.type.list method

Statuses and System Error Codes

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

429

OPERATION_TIME_LIMIT
Method is blocked due to operation time limit

The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit

401

NO_AUTH_FOUND
Wrong authorization data

The request contains no authorization data: neither an access token nor a webhook code was passed

401

INVALID_REQUEST
Https required

Methods are called over the HTTPS protocol only

401

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support

401

ACCESS_DENIED
REST is available only on commercial plans

REST API access is not active for this account. In Bitrix24 Cloud, check the current plan or trial status: Vibe+ plans include REST API access, while Essentials plans do not. A webhook receives a different error message — REST is available only by subscription

401

INVALID_CREDENTIALS
Invalid request credentials

No active webhook with the specified user identifier and secret code was found

404

ERROR_METHOD_NOT_FOUND
Method not found!

No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope

401

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with provided by the access token

401

expired_token
The access token provided has expired

The access token has expired

401

user_access_error
The user does not have access to the application

The application is installed, but the Bitrix24 administrator has granted access to it only to specific users

403

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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