Get a List of Document Templates crm.documentgenerator.template.list

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Scope: crm

Who can execute the method: a user with "modify" access permission for document generator templates

The method crm.documentgenerator.template.list returns a list of document templates.

Method Parameters

Required parameters are marked with *

Name
type

Description

select
array

A list of fields to return for the templates.

You can use:

  • '*' — to select all standard fields of the template
  • an explicit list of fields, for example ["id","name","region","active"]

Additionally, the following are supported:

  • entityTypeId — an array of template bindings to CRM entities
  • users — an array of access permission codes

Main fields for select: id, name, region, code, active, moduleId, numeratorId, withStamps, isDeleted, sort, createTime, updateTime

See the list of template fields in the Type template section. By default, ["*"] is used.

filter
object

An object in the format:

{
            field_1: value_1,
            field_2: value_2,
            ...,
            field_n: value_n
        }
        

where:

  • field_n — the name of the field for filtering
  • value_n — the filter value

You can add prefixes to the keys field_n:

  • >= — greater than or equal to
  • > — greater than
  • <= — less than or equal to
  • < — less than
  • @ — IN, an array is passed as the value
  • !@ — NOT IN, an array is passed as the value
  • = — equal (default)
  • != or ! — not equal

Features:

  • if isDeleted is not provided, the filter isDeleted = "N" is applied
  • the moduleId filter is forcibly limited to the value crm
  • you can filter by entityTypeId, for example ["2","2_category_37"]

Main fields for filter: id, name, region, code, active, moduleId, numeratorId, withStamps, isDeleted, sort, createTime, updateTime, entityTypeId

order
object

An object in the format:

{
            field_1: value_1,
            field_2: value_2,
            ...,
            field_n: value_n
        }
        

where:

  • field_n — the name of the sorting field
  • value_n — the sorting direction: ASC or DESC

Main fields for order: id, name, region, code, active, moduleId, numeratorId, withStamps, isDeleted, sort, createTime, updateTime

Example: {"id":"DESC","sort":"ASC"}

start
integer

Pagination parameter.

The page size is fixed: 50 records.

The formula for obtaining the N-th page:
start = (N - 1) * 50

For more details, refer to the article Features of List Methods

Code Examples

How to Use Examples in Documentation

Example of retrieving a list of templates where:

  • fields id, name, region, entityTypeId, users are selected
  • sorted by id in descending order
  • filtering by region ru and activity Y
  • starting offset — 0
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"select":["id","name","region","entityTypeId","users"],"order":{"id":"desc"},"filter":{"region":"de","active":"Y"},"start":0}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.documentgenerator.template.list
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"select":["id","name","region","entityTypeId","users"],"order":{"id":"desc"},"filter":{"region":"de","active":"Y"},"start":0,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.documentgenerator.template.list
        
// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        type Template = {
          id: string
          name: string
          region: string
          download: string
          users: string[]
          entityTypeId: string[]
          downloadMachine: string
        }
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type TemplatesResult = {
          templates: Record<string, Template>
        }
        
        try {
          // crm.documentgenerator.template.list returns a single page (max 50 records). For the whole result set
          // use a list helper: $b24.actions.v2.callList.make() returns every record as one
          // array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
          // NOTE: the list helpers do not accept `order` (it is excluded from their params, so
          // passing it is a TS error) — keep this call.make + `start` variant when sort matters.
          const response = await $b24.actions.v2.call.make<TemplatesResult>({
            method: 'crm.documentgenerator.template.list',
            params: {
              select: ['id', 'name', 'region', 'entityTypeId', 'users'],
              order: { id: 'desc' },
              filter: { region: 'de', active: 'Y' },
              start: 0,
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('Templates on this page:', Object.keys(result.templates).length)
            console.info(result.templates)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }
        
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function fetchTemplateList() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              // crm.documentgenerator.template.list returns a single page (max 50 records). For the whole result set
              // use a list helper: $b24.actions.v2.callList.make() returns every record as one
              // array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
              // NOTE: the list helpers do not accept `order` (it is excluded from their params, so
              // passing it is a TS error) — keep this call.make + `start` variant when sort matters.
              const response = await $b24.actions.v2.call.make({
                method: 'crm.documentgenerator.template.list',
                params: {
                  select: ['id', 'name', 'region', 'entityTypeId', 'users'],
                  order: { id: 'desc' },
                  filter: { region: 'de', active: 'Y' },
                  start: 0,
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('Templates on this page:', Object.keys(result.templates).length)
              console.info(result.templates)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', fetchTemplateList)
        </script>
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.documentgenerator.template.list',
                    [
                        'select' => ['id', 'name', 'region', 'entityTypeId', 'users'],
                        'order' => ['id' => 'desc'],
                        'filter' => ['region' => 'de', 'active' => 'Y'],
                        'start' => 0,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo '<pre>';
            print_r($result);
            echo '</pre>';
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error getting templates list: ' . $e->getMessage();
        }
        
from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.documentgenerator.template.list(
                select=["id", "name", "region", "entityTypeId", "users"],
                order={"id": "desc"},
                filter={
                    "region": "de",
                    "active": "Y",
                },
                start=0,
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        

as_list Example

from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.documentgenerator.template.list(
                select=["id", "name", "region", "entityTypeId", "users"],
                order={"id": "desc"},
                filter={
                    "region": "de",
                    "active": "Y",
                },
            ).as_list().response
            result = bitrix_response.result
            for item in result:
                print(item)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        

as_list_fast Example

from b24pysdk.client import BaseClient
        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        client: BaseClient
        
        try:
            bitrix_response = client.crm.documentgenerator.template.list(
                select=["id", "name", "region", "entityTypeId", "users"],
                order={"id": "desc"},
                filter={
                    "region": "de",
                    "active": "Y",
                },
            ).as_list_fast(descending=True).response
            result = bitrix_response.result
            for item in result:
                print(item)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected error: {error}")
        
BX24.callMethod(
            'crm.documentgenerator.template.list',
            {
                select: ['id', 'name', 'region', 'entityTypeId', 'users'],
                order: { id: 'desc' },
                filter: { region: 'de', active: 'Y' },
            },
            (result) => {
                if (result.error()) {
                    console.error(result.error());
                    return;
                }
        
                console.info(result.data());
        
                if (result.more()) {
                    result.next();
                }
            },
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.documentgenerator.template.list',
            [
                'select' => ['id', 'name', 'region', 'entityTypeId', 'users'],
                'order' => ['id' => 'desc'],
                'filter' => ['region' => 'de', 'active' => 'Y'],
                'start' => 0,
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP status: 200

{
            "result": {
                "templates": {
                    "39": {
                        "id": "39",
                        "name": "Product demonstration implementation",
                        "region": "de",
                        "download": "https://mysite.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.template.download&SITE_ID=s1&id=39",
                        "users": [
                            "UA"
                        ],
                        "entityTypeId": [
                            "2_category_0",
                            "2_category_32"
                        ],
                        "downloadMachine": "https://mysite.com/rest/crm.documentgenerator.template.download.json?auth=***&token=***"
                    },
                    "37": {
                        "id": "37",
                        "name": "Inventory Write-off Report (United States)",
                        "region": "de",
                        "download": "https://mysite.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.template.download&SITE_ID=s1&id=37",
                        "users": [
                            "UA"
                        ],
                        "entityTypeId": [
                            "2_category_37",
                            "bitrix\\crm\\integration\\documentgenerator\\dataprovider\\storedocumentdeduct"
                        ],
                        "downloadMachine": "https://mysite.com/rest/crm.documentgenerator.template.download.json?auth=***&token=***"
                    }
                }
            },
            "total": 20,
            "time": {
                "start": 1773845479,
                "finish": 1773845479.829607,
                "duration": 0.8296070098876953,
                "processing": 0,
                "date_start": "2026-03-18T17:51:19+03:00",
                "date_finish": "2026-03-18T17:51:19+03:00",
                "operating_reset_at": 1773846079,
                "operating": 0
            }
        }
        

Returned Data

Name
type

Description

result
object

The root element of the response. Contains the object templates

total
integer

The total number of templates matching the filter

time
time

Information about the request execution time

Templates Object

object, where the key is the string identifier of the template, and the value is the object template

Template Type

Name
type

Description

id
string

Identifier of the template

name
string

Template name

region
string

Template region

download
string

The link to download the template

users
array

An array of user or access group codes

entityTypeId
array

An array of bindings to object types

downloadMachine
string

The link for machine downloading of the template

code
string

The symbolic code of the template. Can be null

active
char

The activity status (Y/N)

moduleId
string

The identifier of the template owner module

numeratorId
integer

The identifier of the numerator

withStamps
char

The indication of stamp usage (Y/N)

isDeleted
char

The indication of deletion (Y/N)

sort
integer

Sorting index

createTime
datetime

The creation time of the template

updateTime
datetime

The last update time of the template

Error Handling

HTTP status: 400

{
            "error": "DOCGEN_ACCESS_ERROR",
            "error_description": "Access denied"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

DOCGEN_ACCESS_ERROR

Access denied

No access to templates

Empty value

You do not have permissions to modify templates

Insufficient permissions to modify document generator templates

Empty value

Module documentgenerator is not installed

The documentgenerator module is not available

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not permitted for calls using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The HTTPS protocol is required for method calls

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is only available on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user associated with the access token or webhook used to call the method lacks the necessary permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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