Add a New Template crm.documentgenerator.template.add

Scope: crm

Who can execute the method: user with "edit" access permission for document generator templates

The method crm.documentgenerator.template.add adds a new document template.

Method Parameters

Required parameters are marked with *

Name
type

Description

fields*
object

Object with template parameters (more details)

Parameter fields

Required parameters are marked with *

Name
type

Description

name*
string

Template name

file*
file

Template file in the format ["file_name.docx", "base64_content"]. Can be sent in base64 or multipart/form-data. More details: How to Upload Files

numeratorId*
integer

Identifier of the numerator. A list of available numerators can be obtained using the method crm.documentgenerator.numerator.list

region*
string

Template region, for example de

entityTypeId*
array

Array of CRM entity identifiers for which the template is available.

Typical values:

  • 1 — lead
  • 2 — deal
  • 3 — contact
  • 4 — company
  • 5 — invoice (old version)
  • 7 — estimate
  • 31 — invoice

For objects with directions, a direction suffix is added, for example:

  • 2_category_0 — deal, direction 0
  • 31_1 — invoice, direction 1

For SPAs, specify entityTypeId of the type from crm.type.list or crm.enum.ownertype, for example:

  • 177 — SPA element with entityTypeId = 177
  • 177_1 — SPA element with direction 1

users
array

Array of access permission codes, for example ["UA"]

Supported access codes:

  • UA — all users
  • U<id> — user
  • G<id> — user group
  • D<id> — department
  • DR<id> — department with sub-departments
  • IU<id> — intranet user
  • SG<id>, SG<id>_A, SG<id>_E, SG<id>_K — workgroup/project
  • SU<id>, SU<id>_M — social network user
  • CHAT<id> — chat
  • AD, AE, AT, ATD, ATE, ATT (and variants with identifier) — role in the structure
  • SND<id>, SNDR<id>, SNT<id>, SNTR<id> — structural codes of departments and teams

If the parameter is not provided or is empty, the current user (U<id>) is automatically added to access permissions

active
char

Template activity: Y or N. Default is Y

withStamps
char

Include stamp and signature: Y or N. Default is N

sort
integer

Sort index

Code Examples

How to Use Examples in Documentation

Example of adding a document template where:

  • template name — Estimate Template from REST
  • numerator identifier — 49
  • template region — de
  • CRM entity identifiers — 2 and 2_category_0
  • access permission code — UA
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"fields":{"name":"Estimate Template from REST","file":["template.docx","**base64_encoded_content**"],"numeratorId":49,"region":"de","entityTypeId":["2","2_category_0"],"users":["UA"],"active":"Y","withStamps":"N","sort":500}}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.documentgenerator.template.add
        
curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"fields":{"name":"Estimate Template from REST","file":["template.docx","**base64_encoded_content**"],"numeratorId":49,"region":"de","entityTypeId":["2","2_category_0"],"users":["UA"],"active":"Y","withStamps":"N","sort":500},"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.documentgenerator.template.add
        
try
        {
        	const response = await $b24.callMethod(
        		'crm.documentgenerator.template.add',
        		{
        			fields: {
        				name: 'Estimate Template from REST',
        				file: ['template.docx', '**base64_encoded_content**'],
        				numeratorId: 49,
        				region: 'de',
        				entityTypeId: ['2', '2_category_0'],
        				users: ['UA'],
        				active: 'Y',
        				withStamps: 'N',
        				sort: 500,
        			},
        		}
        	);
        
        	const result = response.getData().result;
        	console.info(result);
        }
        catch (error)
        {
        	console.error('Error:', error);
        }
        
try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.documentgenerator.template.add',
                    [
                        'fields' => [
                            'name' => 'Estimate Template from REST',
                            'file' => [
                                'template.docx',
                                '**base64_encoded_content**',
                            ],
                            'numeratorId' => 49,
                            'region' => 'de',
                            'entityTypeId' => ['2', '2_category_0'],
                            'users' => ['UA'],
                            'active' => 'Y',
                            'withStamps' => 'N',
                            'sort' => 500,
                        ],
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo '<pre>';
            print_r($result);
            echo '</pre>';
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error adding template: ' . $e->getMessage();
        }
        
BX24.callMethod(
            'crm.documentgenerator.template.add',
            {
                fields: {
                    name: 'Estimate Template from REST',
                    file: ['template.docx', '**base64_encoded_content**'],
                    numeratorId: 49,
                    region: 'de',
                    entityTypeId: ['2', '2_category_0'],
                    users: ['UA'],
                    active: 'Y',
                    withStamps: 'N',
                    sort: 500,
                },
            },
            (result) => {
                result.error()
                    ? console.error(result.error())
                    : console.info(result.data())
                ;
            },
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'crm.documentgenerator.template.add',
            [
                'fields' => [
                    'name' => 'Estimate Template from REST',
                    'file' => [
                        'template.docx',
                        '**base64_encoded_content**',
                    ],
                    'numeratorId' => 49,
                    'region' => 'de',
                    'entityTypeId' => ['2', '2_category_0'],
                    'users' => ['UA'],
                    'active' => 'Y',
                    'withStamps' => 'N',
                    'sort' => 500,
                ],
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';
        

Response Handling

HTTP Status: 200

{
            "result": {
                "template": {
                    "id": "41",
                    "name": "Template from File",
                    "region": "de",
                    "code": null,
                    "download": "https://mysite.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.template.download&SITE_ID=s1&id=41",
                    "active": "Y",
                    "moduleId": "crm",
                    "numeratorId": "49",
                    "withStamps": "N",
                    "users": {
                        "UA": "UA"
                    },
                    "isDeleted": "N",
                    "sort": "500",
                    "downloadMachine": "https://mysite.com/rest/crm.documentgenerator.template.download.json?...",
                    "entityTypeId": [
                        "2"
                    ],
                    "createTime": "2026-03-18T15:54:20+02:00",
                    "updateTime": "2026-03-18T15:54:20+02:00"
                }
            },
            "time": {
                "start": 1773838459,
                "finish": 1773838460.813945,
                "duration": 1.8139450550079346,
                "processing": 1,
                "date_start": "2026-03-18T15:54:19+02:00",
                "date_finish": "2026-03-18T15:54:20+02:00",
                "operating_reset_at": 1773839059,
                "operating": 1.0305089950561523
            }
        }
        

Returned Data

Name
type

Description

result
object

Root element of the response. Contains the object template

time
time

Information about the request execution time

Type template

Name
type

Description

id
string

Template identifier

name
string

Template name

region
string

Template region

code
string | null

Symbolic code of the template

download
string

Link to download the template file

downloadMachine
string

Link to download the template file for the application

active
char

Template activity: Y or N

moduleId
string

Module identifier

numeratorId
string

Identifier of the numerator

withStamps
char

Include stamp and signature: Y or N

users
object

Object of access permission codes in the format {"UA":"UA"}

isDeleted
char

Template deletion flag: Y or N

sort
string

Sort index

entityTypeId
array

Array of CRM entity identifiers for which the template is available

createTime
datetime

Date and time of template creation

updateTime
datetime

Date and time of the last template update

Error Handling

HTTP Status: 400

{
            "error": "0",
            "error_description": "Empty required fields: numeratorId"
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

100

Could not find value for parameter

Required parameter fields not provided

100

Invalid value {...} to match with parameter {fields}. Should be value of type array.

Parameter fields not provided as an object

0

Empty required fields: name, numeratorId, region, entityTypeId

Required fields not provided in the fields object

0

Missing file content

Template file not provided in fields.file

0

Could not save file

Failed to save the template file

Empty value

You do not have permissions to modify templates

Insufficient permissions to modify document generator templates

Empty value

Module documentgenerator is not installed

The documentgenerator module is unavailable

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not allowed to be called using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The methods must be called using the HTTPS protocol

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is available only on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user whose access token or webhook was used to call the method lacks permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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