Get Document crm.documentgenerator.document.get
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Scope:
crmWho can execute the method: a user with "view" access permission for document generator documents
The method crm.documentgenerator.document.get returns the document data by its identifier.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
id* |
Document identifier |
Method Feature
pdfUrl and imageUrl may be absent immediately after the document is created or updated, as the conversion is performed asynchronously. If the links are needed right away, repeat the request after 30-40 seconds.
Code Examples
How to Use Examples in Documentation
Example of retrieving a document with identifier 61.
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":61}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.documentgenerator.document.get
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"id":61,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/crm.documentgenerator.document.get
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of the payload returned in result (match the "response handling" section of the page)
type DocumentGetResult = {
document: {
id: string
title: string
number: string
createTime: ISODate
updateTime: ISODate
createdBy: string
updatedBy: string | null
changeStampsEnabled: boolean
changeStampsDisabledReason: string
changeQrCodeEnabled: boolean
qrCodeEnabled: boolean
changeQrCodeDisabledReason: string
products: {
currencyId: string
totalSum: string
totalRows: number
}
stampsEnabled: boolean
downloadUrl: string
downloadUrlMachine: string
imageUrl: string
imageUrlMachine: string
pdfUrl: string
pdfUrlMachine: string
publicUrl: string | null
isTransformationError: boolean
templateId: string
pullTag: string
emailDiskFile: number
entityTypeId: string
entityId: string
values: Record<string, unknown>
}
}
try {
const response = await $b24.actions.v2.call.make<DocumentGetResult>({
method: 'crm.documentgenerator.document.get',
params: {
id: 61,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info(result.document.id, result.document.title, result.document.downloadUrl)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function getDocument() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
const response = await $b24.actions.v2.call.make({
method: 'crm.documentgenerator.document.get',
params: {
id: 61,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info(result.document.id, result.document.title, result.document.downloadUrl)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', getDocument)
</script>
try {
$response = $b24Service
->core
->call(
'crm.documentgenerator.document.get',
[
'id' => 61,
]
);
$result = $response
->getResponseData()
->getResult();
echo '<pre>';
print_r($result);
echo '</pre>';
} catch (Throwable $e) {
error_log($e->getMessage());
echo 'Error getting document: ' . $e->getMessage();
}
from b24pysdk.client import BaseClient
from b24pysdk.errors import BitrixAPIError, BitrixSDKException
client: BaseClient
try:
bitrix_response = client.crm.documentgenerator.document.get(bitrix_id=61).response
result = bitrix_response.result
print(result)
except BitrixAPIError as error:
print(
"Bitrix API Error",
f"error: {error.error}",
f"error_description: {error.error_description}",
sep="\n",
)
except BitrixSDKException as error:
print(f"Bitrix SDK Error: {error.message}")
except Exception as error:
print(f"Unexpected error: {error}")
BX24.callMethod(
'crm.documentgenerator.document.get',
{
id: 61,
},
(result) => {
result.error()
? console.error(result.error())
: console.info(result.data())
;
},
);
require_once('crest.php');
$result = CRest::call(
'crm.documentgenerator.document.get',
[
'id' => 61,
]
);
echo '<PRE>';
print_r($result);
echo '</PRE>';
Response Handling
HTTP status: 200
{
"result": {
"document": {
"changeStampsEnabled": false,
"changeStampsDisabledReason": "No seals or signatures in the template",
"changeQrCodeEnabled": false,
"qrCodeEnabled": false,
"changeQrCodeDisabledReason": "No QR code in the template",
"products": {
"currencyId": "UAH",
"totalSum": "0.00",
"totalRows": 0
},
"downloadUrl": "https://bitrix.bitrix24.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.document.download&SITE_ID=s1&id=61",
"publicUrl": null,
"title": "Demonstration implementation of product 2026-001",
"number": "2026-001",
"id": "61",
"createTime": "2026-03-20T13:51:45+03:00",
"createdBy": "577",
"updateTime": "2026-03-20T13:51:45+03:00",
"updatedBy": null,
"stampsEnabled": true,
"isTransformationError": false,
"values": {
"productsTableVariant": "",
"_creationMethod": "rest",
"stampsEnabled": true
},
"templateId": "39",
"pullTag": "TRANSFORMDOCUMENT61",
"imageUrl": "https://bitrix.bitrix24.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.document.getImage&SITE_ID=s1&id=61",
"pdfUrl": "https://bitrix.bitrix24.com/bitrix/services/main/ajax.php?action=crm.documentgenerator.document.getPdf&SITE_ID=s1&id=61",
"emailDiskFile": 5609,
"entityId": "101",
"entityTypeId": "2",
"downloadUrlMachine": "https://bitrix.bitrix24.com/rest/crm.documentgenerator.document.download.json?...",
"imageUrlMachine": "https://bitrix.bitrix24.com/rest/crm.documentgenerator.document.getImage.json?...",
"pdfUrlMachine": "https://bitrix.bitrix24.com/rest/crm.documentgenerator.document.getPdf.json?..."
}
},
"time": {
"start": 1774006578,
"finish": 1774006578.790473,
"duration": 0.7904729843139648,
"processing": 0,
"date_start": "2026-03-20T14:36:18+03:00",
"date_finish": "2026-03-20T14:36:18+03:00",
"operating_reset_at": 1774007178,
"operating": 0.23765993118286133
}
}
Returned Data
|
Name |
Description |
|
result |
Root element of the response. Returns the |
|
time |
Information about the request execution time |
Result Type
|
Name |
Description |
|
document |
Document data. The structure is described in the |
Document Type
|
Name |
Description |
|
Document identifier |
|
|
title |
Document name |
|
number |
Document number |
|
createTime |
Date of document creation |
|
updateTime |
Document update date |
|
Identifier of the user who created the document |
|
|
Identifier of the user who updated the document |
|
|
changeStampsEnabled |
Can the stamp and signature inclusion be changed |
|
changeStampsDisabledReason |
Reason why the stamp and signature inclusion cannot be changed |
|
changeQrCodeEnabled |
Can the QR code be enabled or disabled |
|
qrCodeEnabled |
Current state of the QR code |
|
changeQrCodeDisabledReason |
Reason why the QR code cannot be changed |
|
products |
Summary information about the document's products ( |
|
stampsEnabled |
Stamp and signature inclusion flag |
|
downloadUrl |
Link to download the document |
|
downloadUrlMachine |
Link to download the document for machine access |
|
imageUrl |
Link to the document image. May be an empty string immediately after creation or update |
|
imageUrlMachine |
Link to the document image for machine access |
|
pdfUrl |
Link to the PDF document. May be an empty string immediately after creation or update |
|
pdfUrlMachine |
Link to the PDF document for machine access |
|
Public link to the document |
|
|
isTransformationError |
Flag indicating a document conversion error |
|
transformationErrorMessage |
Text of the conversion error if |
|
transformationErrorCode |
Code of the conversion error if |
|
Identifier of the document template |
|
|
pullTag |
Event tag for document transformation |
|
emailDiskFile |
Identifier of the file on Drive for sending via email |
|
Identifier of the CRM object type |
|
|
Identifier of the CRM object |
|
|
values |
Field values of the document |
Error Handling
HTTP status: 400
{
"error": "DOCGEN_ACCESS_ERROR",
"error_description": "Access denied"
}
|
Name |
Description |
|
error |
String error code. It may consist of digits, Latin letters, and underscores |
|
error_description |
Textual description of the error. The description is not intended to be shown to the end user in its raw form |
Possible Error Codes
|
Code |
Description |
Value |
|
|
Access denied |
No access to the document |
|
|
Document not found |
Document with the specified |
|
Empty value |
Document not found |
Document does not belong to the |
|
|
Bitrix\DocumentGenerator\Document constructor must be is public |
Required parameter |
|
Empty value |
You do not have permissions to view documents |
Insufficient permissions to view document generator documents |
|
Empty value |
Module documentgenerator is not installed |
The |
Statuses and System Error Codes
HTTP Status: 20x, 40x, 50x
The errors described below may occur when calling any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The current method is not permitted for calls using batch |
|
|
|
The maximum length of parameters passed to the batch method has been exceeded |
|
|
|
Invalid access token or webhook code |
|
|
|
The HTTPS protocol is required for method calls |
|
|
|
The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it |
|
|
|
The REST API is only available on commercial plans |
|
|
|
The user associated with the access token or webhook used to call the method lacks the necessary permissions |
|
|
|
The manifest is not available |
|
|
|
The request requires higher privileges than those provided by the webhook token |
|
|
|
The provided access token has expired |
|
|
|
The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only |
|
|
|
The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |
Continue Learning
- Create a New Document crm.documentgenerator.document.add
- Update Document crm.documentgenerator.document.update
- Get Document Fields crm.documentgenerator.document.getfields
- Get a List of Documents crm.documentgenerator.document.list
- Delete Document crm.documentgenerator.document.delete
- Get Information About Document Template by Id crm.documentgenerator.template.get