Reset Company Card Settings: crm.company.details.configuration.reset

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: crm

Who can execute the method:

any user can reset their own settings,

a user with the "Allow changing settings" access permission in CRM can reset both general and other users' settings.

DEPRECATED

Development of this method has been halted. Please use crm.item.details.configuration.reset.

The method crm.company.details.configuration.reset resets the settings of company cards: it removes the personal settings of the specified user or the general settings defined for all users.

Method Parameters

Required parameters are marked with *

Name
type

Description

scope
string

The scope of the settings.

Possible values:

P — personal settings
C — shared settings

Default is P

userId
user

The user identifier, which can be obtained using the user.get method. Required only when resetting personal settings.

If not specified, the id of the current user is used.

Code Examples

How to Use Examples in Documentation

Reset Personal Card Settings

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"P","userId":1}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.company.details.configuration.reset

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"P","userId":1,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.company.details.configuration.reset

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        try {
          const response = await $b24.actions.v2.call.make<boolean>({
            method: 'crm.company.details.configuration.reset',
            params: {
              scope: 'P',
              userId: 1,
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('Configuration reset:', result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function resetCompanyDetailsConfiguration() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.company.details.configuration.reset',
                params: {
                  scope: 'P',
                  userId: 1,
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('Configuration reset:', result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', resetCompanyDetailsConfiguration)
        </script>

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.company.details.configuration.reset',
                    [
                        'scope'  => 'P',
                        'userId' => 1,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error resetting company details configuration: ' . $e->getMessage();
        }

BX24.callMethod(
            "crm.company.details.configuration.reset",
            {
                scope: "P",
                userId: 1
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.company.details.configuration.reset',
            [
                'scope' => 'P',
                'userId' => 1
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.company.details.configuration.reset", b24.Params{
        	"scope":  "P",
        	"userId": 1,
        })
        if err != nil {
        	return fmt.Errorf("crm.company.details.configuration.reset: %w", err)
        }
        
        var ok bool
        if err := json.Unmarshal(res.Result, &ok); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println("done:", ok)

Reset General Card Settings

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

Python

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"C"}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.company.details.configuration.reset

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"C","auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.company.details.configuration.reset

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        try {
          const response = await $b24.actions.v2.call.make<boolean>({
            method: 'crm.company.details.configuration.reset',
            params: {
              scope: 'C',
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            console.info('Configuration reset:', result)
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function resetCompanyDetailsConfiguration() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'crm.company.details.configuration.reset',
                params: {
                  scope: 'C',
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              console.info('Configuration reset:', result)
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', resetCompanyDetailsConfiguration)
        </script>


        from b24pysdk.errors import BitrixAPIError, BitrixSDKException
        
        try:
            bitrix_response = client.crm.company.details.configuration.reset(
                scope="C",
            ).response
            result = bitrix_response.result
            print(result)
        except BitrixAPIError as error:
            print(
                "Bitrix API Error",
                f"error: {error.error}",
                f"error_description: {error.error_description}",
                sep="\n",
            )
        except BitrixSDKException as error:
            print(f"Bitrix SDK Error: {error.message}")
        except Exception as error:
            print(f"Unexpected Error: {error}")

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.company.details.configuration.reset',
                    [
                        'scope'  => 'C',
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error resetting company details configuration: ' . $e->getMessage();
        }

BX24.callMethod(
            "crm.company.details.configuration.reset",
            {
                scope: "C"
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.company.details.configuration.reset',
            [
                'scope' => 'C'
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

// client and ctx are already created — see the Go SDK section
        res, err := client.Core().Call(ctx, "crm.company.details.configuration.reset", b24.Params{
        	"scope": "C",
        })
        if err != nil {
        	return fmt.Errorf("crm.company.details.configuration.reset: %w", err)
        }
        
        var ok bool
        if err := json.Unmarshal(res.Result, &ok); err != nil {
        	return fmt.Errorf("parse response: %w", err)
        }
        fmt.Println("done:", ok)

Response Handling

HTTP status: 200

{
            "result": true,
            "time": {
                "start": 1769420530,
                "finish": 1769420530.756109,
                "duration": 0.7561089992523193,
                "processing": 0,
                "date_start": "2026-01-26T12:42:10+03:00",
                "date_finish": "2026-01-26T12:42:10+03:00",
                "operating_reset_at": 1769421130,
                "operating": 0
            }
        }

Returned Data

Name
type

Description

result
boolean

The root element of the response.

Returns true if the settings were successfully reset

time
time

Information about the request execution time

Error Handling

HTTP status: 400

{
            "error": "",
            "error_description": "Access denied."
        }

Name `type`	Description
error `string`	String error code. It consists of digits, Latin letters, and underscores. It may arrive empty — in that case only `error_description` shows the reason
error_description `string`	Error message for the developer. Do not show it to the end user without processing

Possible Error Codes

Code	Description	Value
Empty value	`Access denied`	The user does not have permission to reset settings

Statuses and System Error Codes

HTTP Status: 4xx, 5xx

The errors described below are returned by the REST API itself, not by the logic of a specific method. They can arrive in response to any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	The server returned an unexpected response. Retry the call, and if the error persists, contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`429`	`OPERATION_TIME_LIMIT` Method is blocked due to operation time limit	The method is blocked because the request resource intensity limit has been exceeded. The block is lifted automatically once the accumulated execution time of the method no longer exceeds the limit
`401`	`NO_AUTH_FOUND` Wrong authorization data	The request contains no authorization data: neither an access token nor a webhook code was passed
`401`	`INVALID_REQUEST` Https required	Methods are called over the HTTPS protocol only
`401`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block. To have it lifted, contact Bitrix24 technical support
`401`	`ACCESS_DENIED` REST is available only on commercial plans	The REST API is available only on commercial plans. A webhook receives a different error message — `REST is available only by subscription`
`401`	`INVALID_CREDENTIALS` Invalid request credentials	No active webhook with the specified user identifier and secret code was found
`404`	`ERROR_METHOD_NOT_FOUND` Method not found!	No method with this name was found. The name is misspelled, the method does not exist in the REST API, or it is unavailable without the required scope
`401`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires broader permissions than the token has: for a webhook these are the permissions granted to it, for an application it is the scope. For an application, the error message ends with `provided by the access token`
`401`	`expired_token` The access token provided has expired	The access token has expired
`401`	`user_access_error` The user does not have access to the application	The application is installed, but the Bitrix24 administrator has granted access to it only to specific users
`403`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open it on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Reset Company Card Settings: crm.company.details.configuration.reset

Method ParametersMethod Parameters

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Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

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