Reset Company Card Settings crm.company.details.configuration.reset

Scope: crm

Who can execute the method:

any user can reset their settings,

a user with the "Allow to change settings" access permission in CRM can reset both general and other users' settings.

Method development halted

The method crm.company.details.configuration.reset continues to function, but there is a more relevant alternative crm.item.details.configuration.reset.

The method crm.company.details.configuration.reset resets the settings of company cards: it removes personal settings for the specified user or general settings defined for all users.

Method Parameters

Required parameters are marked with *

Name
type

Description

scope
string

The scope of the settings.

Possible values:

P — personal settings
C — general settings

Default is P

userId
user

User identifier, which can be obtained using the user.get method. Required only when resetting personal settings.

If not specified, the id of the current user is used.

Code Examples

How to Use Examples in Documentation

Reset personal card settings

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"P","userId":1}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.company.details.configuration.reset

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"P","userId":1,"auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.company.details.configuration.reset

try
        {
        	const response = await $b24.callMethod(
        		"crm.company.details.configuration.reset",
        		{
        			scope: "P",
        			userId: 1
        		}
        	);
        	
        	const result = response.getData().result;
        	console.dir(result);
        }
        catch(error)
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.company.details.configuration.reset',
                    [
                        'scope'  => 'P',
                        'userId' => 1,
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error resetting company details configuration: ' . $e->getMessage();
        }

BX24.callMethod(
            "crm.company.details.configuration.reset",
            {
                scope: "P",
                userId: 1
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.company.details.configuration.reset',
            [
                'scope' => 'P',
                'userId' => 1
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Reset general card settings

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"C"}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/crm.company.details.configuration.reset

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"scope":"C","auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/crm.company.details.configuration.reset

try
        {
        	const response = await $b24.callMethod(
        		"crm.company.details.configuration.reset",
        		{
        			scope: "C"
        		}
        	);
        	
        	const result = response.getData().result;
        	console.dir(result);
        }
        catch(error)
        {
        	console.error(error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'crm.company.details.configuration.reset',
                    [
                        'scope'  => 'C',
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            if ($result->error()) {
                error_log($result->error());
            } else {
                echo 'Success: ' . print_r($result->data(), true);
            }
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error resetting company details configuration: ' . $e->getMessage();
        }

BX24.callMethod(
            "crm.company.details.configuration.reset",
            {
                scope: "C"
            },
            function(result)
            {
                if(result.error())
                    console.error(result.error());
                else
                    console.dir(result.data());
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'crm.company.details.configuration.reset',
            [
                'scope' => 'C'
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": true,
            "time": {
                "start": 1769420530,
                "finish": 1769420530.756109,
                "duration": 0.7561089992523193,
                "processing": 0,
                "date_start": "2026-01-26T12:42:10+01:00",
                "date_finish": "2026-01-26T12:42:10+01:00",
                "operating_reset_at": 1769421130,
                "operating": 0
            }
        }

Returned Data

Name
type

Description

result
boolean

The root element of the response.

Returns true if the settings were successfully reset

time
time

Information about the request execution time

Error Handling

HTTP Status: 400

{
            "error": "",
            "error_description": "Access denied."
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description	Value
`-`	`Access denied`	The user does not have permission to reset settings

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred, please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred, please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not allowed to be called using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The methods must be called using the HTTPS protocol
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is available only on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user whose access token or webhook was used to call the method lacks permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Get Card Parameters

Set Individual Card Parameters

Reset Company Card Settings crm.company.details.configuration.reset

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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