Disable Notifications from Chat im.chat.mute

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Scope: im

Who can execute the method: any user

The method im.chat.mute disables or enables notifications in the specified chat.

Method Parameters

Required parameters are marked with *

Name `type`	Description
CHAT_ID* `integer`	The identifier of the chat. You can obtain the identifier using the im.chat.get method
DIALOG_ID* `string`	The chat identifier in the format: `chatXXX` — chat `sgXXX` — group or project chat `XXX` — user identifier for personal chat This can be passed instead of `CHAT_ID`. The chat identifier can be obtained using the im.chat.get method. The user identifier can be obtained using the user.get and user.search methods
MUTE `string`	Notification control: `Y` — disable notifications `N` — enable notifications Default is `Y`

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"CHAT_ID":1489,"MUTE":"Y"}' \
        https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.chat.mute

curl -X POST \
        -H "Content-Type: application/json" \
        -H "Accept: application/json" \
        -d '{"CHAT_ID":1489,"MUTE":"Y","auth":"**put_access_token_here**"}' \
        https://**put_your_bitrix24_address**/rest/im.chat.mute

try
        {
            const response = await $b24.callMethod(
                'im.chat.mute',
                {
                    CHAT_ID: 1489,
                    MUTE: 'Y'
                }
            );
        
            const result = response.getData().result;
            console.log('Muted chat:', result);
        
            processResult(result);
        }
        catch( error )
        {
            console.error('Error:', error);
        }

try {
            $response = $b24Service
                ->core
                ->call(
                    'im.chat.mute',
                    [
                        'CHAT_ID' => 1489,
                        'MUTE'    => 'Y'
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
            processData($result);
        
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error muting chat: ' . $e->getMessage();
        }

BX24.callMethod(
            'im.chat.mute',
            {
                CHAT_ID: 1489,
                MUTE: 'Y'
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error());
                }
                else
                {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'im.chat.mute',
            [
                'CHAT_ID' => 1489,
                'MUTE'    => 'Y'
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

{
            "result": true,
            "time": {
                "start": 1772541297,
                "finish": 1772541297.419046,
                "duration": 0.41904592514038086,
                "processing": 0,
                "date_start": "2026-03-03T15:34:57+01:00",
                "date_finish": "2026-03-03T15:34:57+01:00",
                "operating_reset_at": 1772541897,
                "operating": 0
            }
        }

Returned Data

Name `type`	Description
result `boolean`	Returns `true` if notifications are successfully disabled or enabled
time `time`	Information about the request execution time

Error Handling

HTTP Status: 400

{
            "error": "CHAT_ID_EMPTY",
            "error_description": "Chat ID can't be empty"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Status	Code	Description	Value
`400`	`CHAT_ID_EMPTY`	Chat ID can't be empty	Possible reasons: one of the required parameters `CHAT_ID` or `DIALOG_ID` is missing an empty or invalid `CHAT_ID` was provided
`400`	`DIALOG_ID_EMPTY`	Dialog ID can't be empty	An empty or invalid `DIALOG_ID` was provided
`403`	`ACCESS_ERROR`	This chat cannot be muted	Possible reasons: the user does not have access to the chat the specified chat does not exist the chat does not support disabling notifications

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

Continue Learning

Mark All Chats as Read

Remove Chat from Recent Chats List

Disable Notifications from Chat im.chat.mute

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

Continue LearningContinue Learning