Find Users im.search.user.list
If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.
Scope:
imWho can execute the method: any user
The method im.search.user.list allows you to search for users by first name, last name, job title, and department.
Method Parameters
Required parameters are marked with *
|
Name |
Description |
|
FIND* |
Search phrase. The minimum number of characters for the search is |
|
BUSINESS |
Search only among business users. Allowed values:
Default value is |
|
OFFSET |
Offset for the user selection. Default is |
|
LIMIT |
Number of items in the selection. Default is |
Code Examples
How to Use Examples in Documentation
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"FIND":"John","BUSINESS":"N","OFFSET":0,"LIMIT":10}' \
https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.search.user.list
curl -X POST \
-H "Content-Type: application/json" \
-H "Accept: application/json" \
-d '{"FIND":"John","BUSINESS":"N","OFFSET":0,"LIMIT":10,"auth":"**put_access_token_here**"}' \
https://**put_your_bitrix24_address**/rest/im.search.user.list
// This snippet is an ES module: top-level await requires type="module" or a bundler.
// $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
import { Text } from '@bitrix24/b24jssdk'
import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
declare const $b24: B24Frame
// Shape of each user returned in result[]
type UserResult = {
id: number
name: string
first_name: string
last_name: string
work_position: string
color: string
avatar: string | null
gender: string
birthday: string | false
extranet: boolean
network: boolean
bot: boolean
connector: boolean
external_auth_id: string
status: string
idle: ISODate | false
last_activity_date: ISODate | false
mobile_last_date: ISODate | false
departments: number[]
absent: ISODate | false
phones: {
work_phone: string
personal_mobile: string
inner_phone: string
} | false
}
try {
// im.search.user.list returns a single page (max 50 records). For the whole result set
// use a list helper: $b24.actions.v2.callList.make() returns every record as one
// array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
// NOTE: the list helpers do not accept `order` (it is excluded from their params, so
// passing it is a TS error) — keep this call.make + `start` variant when sort matters.
const response = await $b24.actions.v2.call.make<UserResult[]>({
method: 'im.search.user.list',
params: {
FIND: 'Ivan',
BUSINESS: 'N',
OFFSET: 0,
LIMIT: 10,
start: 0,
},
requestId: Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
} else {
const result = response.getData()!.result
console.info('Found users:', result.length, result[0]?.name)
}
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
<script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
<script>
async function searchUserList() {
try {
// Initialize the SDK inside a Bitrix24 frame
const $b24 = await B24Js.initializeB24Frame()
// im.search.user.list returns a single page (max 50 records). For the whole result set
// use a list helper: $b24.actions.v2.callList.make() returns every record as one
// array, $b24.actions.v2.fetchList.make() yields them in chunks (async generator).
// NOTE: the list helpers do not accept `order` (it is excluded from their params, so
// passing it is a TS error) — keep this call.make + `start` variant when sort matters.
const response = await $b24.actions.v2.call.make({
method: 'im.search.user.list',
params: {
FIND: 'Ivan',
BUSINESS: 'N',
OFFSET: 0,
LIMIT: 10,
start: 0,
},
requestId: B24Js.Text.getUuidRfc4122()
})
// The payload is available only on a successful response
if (!response.isSuccess) {
console.error(response.getErrorMessages().join('; '))
return
}
const result = response.getData().result
console.info('Found users:', result.length, result[0]?.name)
} catch (error) {
// Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
console.error(error)
}
}
document.addEventListener('DOMContentLoaded', searchUserList)
</script>
try {
$response = $b24Service->core->call(
'im.search.user.list',
[
'FIND' => 'John',
'BUSINESS' => 'N',
'OFFSET' => 0,
'LIMIT' => 10,
]
);
$result = $response->getResponseData()->getResult();
if ($result->error()) {
echo 'Error: ' . $result->error();
} else {
var_dump($result->data());
}
} catch (Throwable $exception) {
echo $exception->getMessage();
}
BX24.callMethod(
'im.search.user.list',
{
FIND: 'John',
BUSINESS: 'N',
OFFSET: 0,
LIMIT: 10,
},
function(result) {
if (result.error()) {
console.error(result.error().ex);
} else {
console.log(result.data(), result.total(), result.next());
}
}
);
require_once('crest.php');
$result = CRest::call(
'im.search.user.list',
[
'FIND' => 'John',
'BUSINESS' => 'N',
'OFFSET' => 0,
'LIMIT' => 10,
]
);
if (!empty($result['error'])) {
echo 'Error: ' . $result['error_description'];
} else {
var_dump($result['result']);
}
Response Handling
HTTP Status Code: 200
{
"result": [
{
"id": 103,
"name": "Emily Smith",
"first_name": "Emily",
"last_name": "Smith",
"work_position": "IT Department Head",
"color": "#4ba984",
"avatar": "https://example.bitrix24.com/upload/main/avatar.png",
"gender": "F",
"birthday": "08-03",
"extranet": false,
"network": false,
"bot": false,
"connector": false,
"external_auth_id": "socservices",
"status": "online",
"idle": false,
"last_activity_date": "2026-03-04T15:40:56+01:00",
"mobile_last_date": false,
"departments": [1, 7],
"absent": false,
"phones": {
"work_phone": "19123456789",
"personal_mobile": "12123456789",
"inner_phone": "78"
}
},
... // description for each user
],
"total": 2,
"time": {
"start": 1772628089,
"finish": 1772628089.061656,
"duration": 0.06165599822998047,
"processing": 0,
"date_start": "2026-03-04T15:41:29+01:00",
"date_finish": "2026-03-04T15:41:29+01:00",
"operating_reset_at": 1772628689,
"operating": 0
}
}
Returned Data
|
Name |
Description |
|
result |
List of found users. The structure of the user object is described in detail below |
|
total |
Total number of found users |
|
next |
Offset for the next page. This field is returned if there is a next page |
|
time |
Information about the request execution time |
User Object
|
Name |
Description |
|
id |
User identifier |
|
name |
User's full name |
|
first_name |
User's first name |
|
last_name |
User's last name |
|
work_position |
User's job title |
|
color |
User's color in HEX format |
|
Link to the user's avatar |
|
|
gender |
User's gender: |
|
Birthday in |
|
|
extranet |
Indicator of extranet user |
|
network |
Indicator of Bitrix24 Network user |
|
bot |
Indicator of bot user |
|
connector |
Indicator of open channels connector user |
|
external_auth_id |
External authorization identifier |
|
status |
Current status of the user |
|
Time of transition to "Away" status in ISO 8601 (RFC3339) format or |
|
|
Time of last activity in ISO 8601 (RFC3339) format or |
|
|
Time of last mobile activity in ISO 8601 (RFC3339) format or |
|
|
departments |
Array of department identifiers |
|
Date of absence end in ISO 8601 (RFC3339) format or |
|
|
phones |
User's phones or The structure of the object is described in detail below |
Phones Object
|
Name |
Description |
|
work_phone |
Work phone |
|
personal_mobile |
Mobile phone |
|
inner_phone |
Internal phone |
Error Handling
HTTP Status: 400
{
"error": "FIND_SHORT",
"error_description": "Too short a search phrase."
}
|
Name |
Description |
|
error |
String error code. It may consist of digits, Latin letters, and underscores |
|
error_description |
Textual description of the error. The description is not intended to be shown to the end user in its raw form |
Possible Error Codes
|
Code |
Description |
Value |
|
|
Too short a search phrase |
The search phrase is not provided or is too short for the internal search filter |
Statuses and System Error Codes
HTTP Status: 20x, 40x, 50x
The errors described below may occur when calling any method.
|
Status |
Code |
Description |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support |
|
|
|
The request intensity limit has been exceeded |
|
|
|
The current method is not permitted for calls using batch |
|
|
|
The maximum length of parameters passed to the batch method has been exceeded |
|
|
|
Invalid access token or webhook code |
|
|
|
The HTTPS protocol is required for method calls |
|
|
|
The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it |
|
|
|
The REST API is only available on commercial plans |
|
|
|
The user associated with the access token or webhook used to call the method lacks the necessary permissions |
|
|
|
The manifest is not available |
|
|
|
The request requires higher privileges than those provided by the webhook token |
|
|
|
The provided access token has expired |
|
|
|
The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only |
|
|
|
The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site |