Find Departments im.search.department.list

Scope: im

Who can execute the method: any user

The method im.search.department.list performs a search for departments by their full name.

Method Parameters

Required parameters are marked with *

Name
Type

Description

FIND*
string

Search phrase for finding the full name of the department (field full_name)

USER_DATA
string

Return the manager's data in the field manager_user_data.

Available values:

  • Y — yes
  • N — no

Default value — N

OFFSET
integer

Offset for the department selection. Default is 0

LIMIT
integer

Number of items in the selection. Default is 10. Maximum value is 50

Code Examples

How to Use Examples in Documentation

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"FIND":"Department","USER_DATA":"Y","OFFSET":0,"LIMIT":10}' \
          https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.search.department.list
        
curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"FIND":"Department","USER_DATA":"Y","OFFSET":0,"LIMIT":10,"auth":"**put_access_token_here**"}' \
          https://**put_your_bitrix24_address**/rest/im.search.department.list
        
try {
          const response = await $b24.callMethod('im.search.department.list', {
            FIND: 'Department',
            USER_DATA: 'Y',
            OFFSET: 0,
            LIMIT: 10,
          });
        
          const { result, total, next } = response.getData();
          console.log(result, total, next);
        } catch (error) {
          console.error(error);
        }
        
try {
            $response = $b24Service->core->call(
                'im.search.department.list',
                [
                    'FIND' => 'Department',
                    'USER_DATA' => 'Y',
                    'OFFSET' => 0,
                    'LIMIT' => 10,
                ]
            );
        
            $result = $response->getResponseData()->getResult();
        
            if ($result->error()) {
                echo 'Error: ' . $result->error();
            } else {
                var_dump($result->data());
            }
        } catch (Throwable $exception) {
            echo $exception->getMessage();
        }
        
BX24.callMethod(
            'im.search.department.list',
            {
                FIND: 'Department',
                USER_DATA: 'Y',
                OFFSET: 0,
                LIMIT: 10,
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error().ex);
                } else {
                    console.log(result.data(), result.total(), result.next());
                }
            }
        );
        
require_once('crest.php');
        
        $result = CRest::call(
            'im.search.department.list',
            [
                'FIND' => 'Department',
                'USER_DATA' => 'Y',
                'OFFSET' => 0,
                'LIMIT' => 10,
            ]
        );
        
        if (!empty($result['error'])) {
            echo 'Error: ' . $result['error_description'];
        } else {
            var_dump($result['result']);
        }
        

Response Handling

HTTP Code: 200

{
            "result": [
                {
                    "id": 9,
                    "name": "Marketing and Advertising Department",
                    "full_name": "Marketing and Advertising Department / My Company",
                    "manager_user_id": 3,
                    "manager_user_data": {
                        "id": 3,
                        "active": true,
                        "name": "Catherine Peterson",
                        "first_name": "Catherine",
                        "last_name": "Peterson",
                        "work_position": "",
                        "color": "#1eb4aa",
                        "avatar": "https://example.bitrix24.com/upload/main/avatar.png",
                        "avatar_hr": "https://example.bitrix24.com/upload/main/avatar.png",
                        "gender": "F",
                        "birthday": "06-04",
                        "extranet": false,
                        "network": false,
                        "bot": false,
                        "connector": false,
                        "external_auth_id": "socservices",
                        "status": "online",
                        "idle": false,
                        "last_activity_date": "2026-03-04T22:08:29+01:00",
                        "mobile_last_date": false,
                        "desktop_last_date": false,
                        "absent": false,
                        "departments": [1],
                        "phones": {
                            "work_phone": "1415551111",
                            "inner_phone": "222"
                        },
                        "bot_data": null,
                        "type": "user",
                        "website": "example.com",
                        "email": "user@example.com"
                    }
                },
                ... // description for each department
            ],
            "total": 2,
            "time": {
                "start": 1772651443,
                "finish": 1772651443.378436,
                "duration": 0.3784360885620117,
                "processing": 0,
                "date_start": "2026-03-04T22:10:43+01:00",
                "date_finish": "2026-03-04T22:10:43+01:00",
                "operating_reset_at": 1772652043,
                "operating": 0
            }
        }
        

Returned Data

Name
Type

Description

result
array

List of found departments.

The structure of the department object is described in detail below

total
integer

Total number of found departments

next
integer

Offset for the next page. This field is returned if there is a next page

time
time

Information about the execution time of the request

Department Object

Name
Type

Description

id
integer

Department identifier

name
string

Short name of the department

full_name
string

Full name of the department

manager_user_id
integer

Identifier of the department manager

manager_user_data
object

Data of the department manager. This object is returned only when USER_DATA = 'Y'.

The structure of the manager object is described in detail below

Manager User Data Object

Name
Type

Description

id
integer

User identifier

active
boolean

User account activity status

name
string

User's full name

first_name
string

User's first name

last_name
string

User's last name

work_position
string

User's job title

color
string

User's color in HEX format

avatar
string
null

Link to the user's avatar

avatar_hr
string
null

Link to the high-resolution avatar. Currently, this field always returns a value, regardless of the AVATAR_HR setting

gender
string

User's gender: M, F, or empty if not specified

birthday
string

Birthday in DD-MM format or an empty string

extranet
boolean

Extranet user status

network
boolean

Bitrix24 Network user status

bot
boolean

Bot user status

connector
boolean

Open Channels connector user status

external_auth_id
string

External authentication identifier

status
string

User status.

In the new messenger, this field always contains online regardless of the actual status set. The current status can be checked using the im.user.status.get method, and changed using the im.user.status.set method

idle
string
boolean

Time of transition to "Away" status in ISO 8601 (RFC3339) format or false

last_activity_date
string
boolean

Time of last activity in ISO 8601 (RFC3339) format or false

mobile_last_date
string
boolean

Time of last activity in the mobile application in ISO 8601 (RFC3339) format or false

desktop_last_date
string
boolean

Time of last activity in the desktop application in ISO 8601 (RFC3339) format or false

absent
string
boolean

Date of absence end in ISO 8601 (RFC3339) format or false

departments
array

Array of department identifiers

phones
object
boolean

User's phones or false.

The structure of the object is described in detail below

website
string

User's website or an empty string

email
string

User's email or an empty string

bot_data
object
null

Bot data for bot users

type
string

User type

Phones Object

Name
Type

Description

personal_mobile
string

Mobile phone

work_phone
string

Work phone

inner_phone
string

Internal phone

Error Handling

HTTP Status: 400

{
            "error": "FIND_SHORT",
            "error_description": "Too short a search phrase."
        }
        

Name
type

Description

error
string

String error code. It may consist of digits, Latin letters, and underscores

error_description
error_description

Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code

Description

Value

FIND_SHORT

Too short a search phrase

The FIND parameter is not provided or the phrase is less than three characters

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status

Code
Error Message

Description

500

INTERNAL_SERVER_ERROR
Internal server error

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

500

ERROR_UNEXPECTED_ANSWER
Server returned an unexpected response

An internal server error has occurred, please contact the server administrator or Bitrix24 technical support

503

QUERY_LIMIT_EXCEEDED
Too many requests

The request intensity limit has been exceeded

405

ERROR_BATCH_METHOD_NOT_ALLOWED
Method is not allowed for batch usage

The current method is not allowed to be called using batch

400

ERROR_BATCH_LENGTH_EXCEEDED
Max batch length exceeded

The maximum length of parameters passed to the batch method has been exceeded

401

NO_AUTH_FOUND
Wrong authorization data

Invalid access token or webhook code

400

INVALID_REQUEST
Https required

The methods must be called using the HTTPS protocol

503

OVERLOAD_LIMIT
REST API is blocked due to overload

The REST API is blocked due to overload. This is a manual individual block, to remove it you need to contact Bitrix24 technical support

403

ACCESS_DENIED
REST API is available only on commercial plans

The REST API is available only on commercial plans

403

INVALID_CREDENTIALS
Invalid request credentials

The user whose access token or webhook was used to call the method lacks permissions

404

ERROR_MANIFEST_IS_NOT_AVAILABLE
Manifest is not available

The manifest is not available

403

insufficient_scope
The request requires higher privileges than provided by the webhook token

The request requires higher privileges than those provided by the webhook token

401

expired_token
The access token provided has expired

The provided access token has expired

403

user_access_error
The user does not have access to the application

The user does not have access to the application. This means that the application is installed, but the account administrator has allowed access to this application only for specific users

500

PORTAL_DELETED
Portal was deleted

The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the option "Temporary closure of the public part of the site". Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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