Responding to Notifications with Quick Response im.notify.answer

If you are developing integrations for Bitrix24 using AI tools (Codex, Claude Code, Cursor), connect to the MCP server so that the assistant can utilize the official REST documentation.

Scope: im

Who can execute the method: any user

The method im.notify.answer sends a text quick response to a notification.

Method Parameters

Required parameters are marked with *

Name
Type

Description

NOTIFY_ID*
integer

The identifier of the notification that supports a quick response.

You can obtain the notification identifier using the im.notify.get method.

ANSWER_TEXT*
string

The text of the quick response.

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

PHP

BX24.js

PHP CRest

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"NOTIFY_ID":270,"ANSWER_TEXT":"I will participate"}' \
          https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.notify.answer

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"NOTIFY_ID":270,"ANSWER_TEXT":"I will participate","auth":"**put_access_token_here**"}' \
          https://**put_your_bitrix24_address**/rest/im.notify.answer

try {
          const response = await $b24.callMethod('im.notify.answer', {
            NOTIFY_ID: 270,
            ANSWER_TEXT: 'I will participate',
          });
        
          const { result } = response.getData();
          console.log(result);
        } catch (error) {
          console.error(error);
        }

try {
            $response = $b24Service->core->call(
                'im.notify.answer',
                [
                    'NOTIFY_ID' => 270,
                    'ANSWER_TEXT' => 'I will participate',
                ]
            );
        
            $result = $response->getResponseData()->getResult();
        
            if ($result->error()) {
                echo 'Error: ' . $result->error();
            } else {
                var_dump($result->data());
            }
        } catch (Throwable $exception) {
            echo $exception->getMessage();
        }

BX24.callMethod(
            'im.notify.answer',
            {
                NOTIFY_ID: 270,
                ANSWER_TEXT: 'I will participate',
            },
            function(result) {
                if (result.error()) {
                    console.error(result.error().ex);
                } else {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'im.notify.answer',
            [
                'NOTIFY_ID' => 270,
                'ANSWER_TEXT' => 'I will participate',
            ]
        );
        
        if (!empty($result['error'])) {
            echo 'Error: ' . $result['error_description'];
        } else {
            var_dump($result['result']);
        }

Response Handling

HTTP Code: 200

{
            "result": {
                "result_message": [
                    "Your response has been successfully sent."
                ]
            },
            "time": {
                "start": 1760000000.0,
                "finish": 1760000000.1,
                "duration": 0.1,
                "processing": 0.04,
                "date_start": "2026-03-02T09:30:00+01:00",
                "date_finish": "2026-03-02T09:30:00+01:00",
                "operating_reset_at": 1760030000,
                "operating": 0
            }
        }

Returned Data

Name
Type

Description

result
object

An object containing the result of the response submission.

The structure of the object is described in detail below

time
time

Information about the request execution time.

Result Object

Name `Type`	Description
result_message `array` `boolean`	The response from the quick response handler. It may contain an array of strings or `false`.

Error Handling

HTTP Status: 400

{
            "error": "ANSWER_TEXT_ERROR",
            "error_description": "ANSWER_TEXT can't be empty"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Code	Description	Value
`ID_ERROR`	Notification ID can't be empty	The `NOTIFY_ID` parameter is not provided or is `<= 0`.
`ANSWER_TEXT_ERROR`	ANSWER_TEXT can't be empty	The `ANSWER_TEXT` parameter is empty.

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Responding to Notifications with Quick Response im.notify.answer

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

Result ObjectResult Object

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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