Get a List of Department Managers im.department.managers.get

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Scope: im

Who can execute the method: any intranet user, except bots

The method im.department.managers.get retrieves a list of managers for the specified departments.

Method Parameters

Required parameters are marked with *

Name
type

Description

ID*
array

An array of department identifiers. You can pass a string with a JSON array of identifiers.

You can obtain the department ID using the get department list or the search departments by name

USER_DATA
string

Return detailed user data.

Possible values:

Y — yes
N — no

Code Examples

How to Use Examples in Documentation

cURL (Webhook)

cURL (OAuth)

JS (TS)

JS (UMD)

PHP

BX24.js

PHP CRest

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"ID":[3,7],"USER_DATA":"Y"}' \
          https://**put_your_bitrix24_address**/rest/**put_your_user_id_here**/**put_your_webhook_here**/im.department.managers.get

curl -X POST \
          -H "Content-Type: application/json" \
          -H "Accept: application/json" \
          -d '{"ID":[3,7],"USER_DATA":"Y","auth":"**put_access_token_here**"}' \
          https://**put_your_bitrix24_address**/rest/im.department.managers.get

// This snippet is an ES module: top-level await requires type="module" or a bundler.
        // $b24 is an already-initialized SDK instance (see the SDK "Get started" guide).
        import { Text } from '@bitrix24/b24jssdk'
        import type { B24Frame, ISODate } from '@bitrix24/b24jssdk'
        
        declare const $b24: B24Frame
        
        type ManagerUser = {
          id: number
          active: boolean
          name: string
          first_name: string
          last_name: string
          work_position: string
          color: string
          avatar: string
          avatar_hr: string
          gender: string
          birthday: string
          extranet: boolean
          network: boolean
          bot: boolean
          connector: boolean
          external_auth_id: string
          status: string
          idle: ISODate | false
          last_activity_date: ISODate
          mobile_last_date: ISODate | false
          desktop_last_date: ISODate | false
          absent: ISODate | false
          departments: number[]
          phones: { personal_mobile: string; inner_phone: string } | false
          bot_data: Record<string, unknown> | null
          type: string
          website: string
          email: string
        }
        
        // Shape of the payload returned in result (match the "response handling" section of the page)
        type DepartmentManagersResult = Record<string, ManagerUser[]>
        
        try {
          const response = await $b24.actions.v2.call.make<DepartmentManagersResult>({
            method: 'im.department.managers.get',
            params: {
              ID: [3, 7],
              USER_DATA: 'Y',
            },
            requestId: Text.getUuidRfc4122()
          })
        
          // The payload is available only on a successful response
          if (!response.isSuccess) {
            console.error(response.getErrorMessages().join('; '))
          } else {
            const result = response.getData()!.result
            for (const [deptId, managers] of Object.entries(result)) {
              console.info(`Department ${deptId}:`, managers.map(m => `${m.name} (id: ${m.id})`))
            }
          }
        } catch (error) {
          // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
          console.error(error)
        }

<!-- Load the SDK (UMD build); it is exposed as the global B24Js -->
        <script src="https://unpkg.com/@bitrix24/b24jssdk@1/dist/umd/index.min.js"></script>
        <script>
          async function getDepartmentManagers() {
            try {
              // Initialize the SDK inside a Bitrix24 frame
              const $b24 = await B24Js.initializeB24Frame()
        
              const response = await $b24.actions.v2.call.make({
                method: 'im.department.managers.get',
                params: {
                  ID: [3, 7],
                  USER_DATA: 'Y',
                },
                requestId: B24Js.Text.getUuidRfc4122()
              })
        
              // The payload is available only on a successful response
              if (!response.isSuccess) {
                console.error(response.getErrorMessages().join('; '))
                return
              }
        
              const result = response.getData().result
              for (const [deptId, managers] of Object.entries(result)) {
                console.info(`Department ${deptId}:`, managers.map(m => `${m.name} (id: ${m.id})`))
              }
            } catch (error) {
              // Thrown on transport or SDK failures (AjaxError, SdkError, etc.)
              console.error(error)
            }
          }
        
          document.addEventListener('DOMContentLoaded', getDepartmentManagers)
        </script>

try {
            $response = $b24Service
                ->core
                ->call(
                    'im.department.managers.get',
                    [
                        'ID' => [3, 7],
                        'USER_DATA' => 'Y',
                    ]
                );
        
            $result = $response
                ->getResponseData()
                ->getResult();
        
            echo 'Success: ' . print_r($result, true);
        } catch (Throwable $e) {
            error_log($e->getMessage());
            echo 'Error: ' . $e->getMessage();
        }

BX24.callMethod(
            'im.department.managers.get',
            {
                ID: [3, 7],
                USER_DATA: 'Y'
            },
            function(result)
            {
                if (result.error())
                {
                    console.error(result.error());
                }
                else
                {
                    console.log(result.data());
                }
            }
        );

require_once('crest.php');
        
        $result = CRest::call(
            'im.department.managers.get',
            [
                'ID' => [3, 7],
                'USER_DATA' => 'Y',
            ]
        );
        
        echo '<PRE>';
        print_r($result);
        echo '</PRE>';

Response Handling

HTTP Status: 200

When USER_DATA = 'N':

{
            "result": {
                "3": [13],
                "7": [103]
            },
            "time": {
                "start": 1772519172,
                "finish": 1772519172.208348,
                "duration": 0.20834803581237793,
                "processing": 0,
                "date_start": "2026-03-03T09:26:12+01:00",
                "date_finish": "2026-03-03T09:26:12+01:00",
                "operating_reset_at": 1772519772,
                "operating": 0
            }
        }

When USER_DATA = 'Y':

{
            "result": {
                "3": [
                    {
                        "id": 13,
                        "active": true,
                        "name": "John Smith",
                        "first_name": "John",
                        "last_name": "Smith",
                        "work_position": "Chief Accountant",
                        "color": "#728f7a",
                        "avatar": "https://mysite.com/upload/avatars/john-smith.jpg",
                        "avatar_hr": "https://mysite.com/upload/avatars/john-smith.jpg",
                        "gender": "M",
                        "birthday": "10-09",
                        "extranet": false,
                        "network": false,
                        "bot": false,
                        "connector": false,
                        "external_auth_id": "socservices",
                        "status": "online",
                        "idle": false,
                        "last_activity_date": "2024-02-19T00:40:41+01:00",
                        "mobile_last_date": false,
                        "desktop_last_date": false,
                        "absent": false,
                        "departments": [
                            9,
                            3
                        ],
                        "phones": {
                            "personal_mobile": "12134567890",
                            "inner_phone": "55"
                        },
                        "bot_data": null,
                        "type": "user",
                        "website": "",
                        "email": "john.smith@mysite.com"
                    }
                ],
                "7": [
                    {
                        "id": 103,
                        "active": true,
                        "name": "Anna Johnson",
                        "first_name": "Anna",
                        "last_name": "Johnson",
                        "work_position": "Head of Development Department",
                        "color": "#4ba984",
                        "avatar": "https://mysite.com/upload/avatars/anna-johnson.jpg",
                        "avatar_hr": "https://mysite.com/upload/avatars/anna-johnson.jpg",
                        "gender": "F",
                        "birthday": "",
                        "extranet": false,
                        "network": false,
                        "bot": false,
                        "connector": false,
                        "external_auth_id": "socservices",
                        "status": "online",
                        "idle": false,
                        "last_activity_date": "2025-11-06T16:59:28+01:00",
                        "mobile_last_date": false,
                        "desktop_last_date": false,
                        "absent": false,
                        "departments": [
                            1,
                            7
                        ],
                        "phones": false,
                        "bot_data": null,
                        "type": "user",
                        "website": "",
                        "email": "anna.johnson@mysite.com"
                    }
                ]
            },
            "time": {
                "start": 1772519165,
                "finish": 1772519165.292582,
                "duration": 0.29258203506469727,
                "processing": 0,
                "date_start": "2026-03-03T09:26:05+01:00",
                "date_finish": "2026-03-03T09:26:05+01:00",
                "operating_reset_at": 1772519765,
                "operating": 0
            }
        }

Returned Data

Name
type

Description

result
object

The root object where the key is the department identifier, and the value:

when USER_DATA = 'N' contains an array of manager identifiers,
when USER_DATA = 'Y' contains an array of objects describing the users — department managers (detailed description)

time
time

Information about the request execution time

User Object

Name `type`	Description
id `integer`	User identifier
active `boolean`	User activity status
name `string`	User's full name
first_name `string`	User's first name
last_name `string`	User's last name
work_position `string`	User's job title
color `string`	User's color in hex format
avatar `string`	Link to the avatar
avatar_hr `string`	Link to the high-resolution avatar
gender `string`	User's gender
birthday `string`	Birthday in `DD-MM` format or an empty string
extranet `boolean`	External user status
network `boolean`	Bitrix24 Network user status
bot `boolean`	Bot status
connector `boolean`	Open Channels user status
external_auth_id `string`	External authorization code
status `string`	User status
idle `datetime`	User's idle date or `false`
last_activity_date `datetime`	User's last activity date
mobile_last_date `datetime`	User's last activity date in the mobile app or `false`
desktop_last_date `datetime`	User's last activity date in the desktop app or `false`
absent `datetime`	User's absence end date or `false`
departments `array`	Array of department identifiers
phones `object`	User's phones or `false` (detailed description)
bot_data `object`	Bot data or `null`
type `string`	User type
website `string`	User's website
email `string`	User's email

Phones Object

Name `type`	Description
personal_mobile `string`	Mobile phone
inner_phone `string`	Internal phone

Error Handling

HTTP Status: 400

{
            "error": "ID_EMPTY",
            "error_description": "Department ID can't be empty"
        }

Name `type`	Description
error `string`	String error code. It may consist of digits, Latin letters, and underscores
error_description `error_description`	Textual description of the error. The description is not intended to be shown to the end user in its raw form

Possible Error Codes

Status	Code	Description	Value
`400`	`ID_EMPTY`	Department ID can't be empty	The required parameter `ID` is missing, incorrectly provided, or empty
`403`	`ACCESS_ERROR`	Only intranet users have access to this method	The method is not available for extranet users and bots

Statuses and System Error Codes

HTTP Status: 20x, 40x, 50x

The errors described below may occur when calling any method.

Status	Code Error Message	Description
`500`	`INTERNAL_SERVER_ERROR` Internal server error	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`500`	`ERROR_UNEXPECTED_ANSWER` Server returned an unexpected response	An internal server error has occurred. Please contact the server administrator or Bitrix24 technical support
`503`	`QUERY_LIMIT_EXCEEDED` Too many requests	The request intensity limit has been exceeded
`405`	`ERROR_BATCH_METHOD_NOT_ALLOWED` Method is not allowed for batch usage	The current method is not permitted for calls using batch
`400`	`ERROR_BATCH_LENGTH_EXCEEDED` Max batch length exceeded	The maximum length of parameters passed to the batch method has been exceeded
`401`	`NO_AUTH_FOUND` Wrong authorization data	Invalid access token or webhook code
`400`	`INVALID_REQUEST` Https required	The HTTPS protocol is required for method calls
`503`	`OVERLOAD_LIMIT` REST API is blocked due to overload	The REST API is blocked due to overload. This is a manual individual block; please contact Bitrix24 technical support to lift it
`403`	`ACCESS_DENIED` REST API is available only on commercial plans	The REST API is only available on commercial plans
`403`	`INVALID_CREDENTIALS` Invalid request credentials	The user associated with the access token or webhook used to call the method lacks the necessary permissions
`404`	`ERROR_MANIFEST_IS_NOT_AVAILABLE` Manifest is not available	The manifest is not available
`403`	`insufficient_scope` The request requires higher privileges than provided by the webhook token	The request requires higher privileges than those provided by the webhook token
`401`	`expired_token` The access token provided has expired	The provided access token has expired
`403`	`user_access_error` The user does not have access to the application	The user does not have access to the application. This means that the application is installed, but the portal administrator has restricted access to this application to specific users only
`500`	`PORTAL_DELETED` Portal was deleted	The public part of the site is closed. To open the public part of the site on an on-premise installation, disable the "Temporary closure of the public part of the site" option. Path to the setting: Desktop > Settings > Product Settings > Module Settings > Main Module > Temporary closure of the public part of the site

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Get Information About a Department

Get List of Department Employees

Get a List of Department Managers im.department.managers.get

Method ParametersMethod Parameters

Code ExamplesCode Examples

Response HandlingResponse Handling

Returned DataReturned Data

User ObjectUser Object

Phones ObjectPhones Object

Error HandlingError Handling

Possible Error CodesPossible Error Codes

Statuses and System Error CodesStatuses and System Error Codes

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